Customer Success Manager
1 mese fa
As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling.
You'll advocate for the customer internally and focus on a positive customer experience.
Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities.
Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table.
We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You'll Do: Partner with the sales team to ensure smooth transition and onboarding experience Proactively build relationships with customers to create mutual trust Successfully carry-out the full-sales cycle for any growth opportunities in existing customer accounts Act as advisor to customers to ensure they're leveraging the Datadog solution effectively Monitor and identify usage trends to uncover renewal risks and promote greater adoption rates Collaborate cross-functionally across internal Datadog teams (Support, Product, Finance, and Legal) Who You Are: A strong communicator with excellent attention to detail Motivated by building long-term and long-lasting relationships Driven by the opportunity to make a visible impact with your work Customer-minded, always aiming to provide the most value possible Excited by working in an ever-evolving and fluid solution-focused environment Experienced in negotiating contract terms and overcoming pricing objections without direct guidance for up-sell and cross sell activities Benefits and Growth: Best-in-breed onboarding Sales training in MEDDIC and Command of the Message An inclusive company culture, opportunity to join our Community Guilds Intra-departmental mentor and buddy program for in-house networking Continuous professional development, product training, and career pathing New hire stock equity (RSU) and employee stock purchase plan (ESPP) Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
#J-18808-Ljbffr
-
Customer Success Manager
5 mesi fa
Lazio, Italia Iko Media Group A tempo pienoWe are hiring a full-time Customer Success Manager to join our team, based in our office in Rome. This role is pivotal in ensuring client satisfaction and success with our products/services. As a Customer Success Manager, you will collaborate closely with clients, understand their needs, and maximize the value they receive. Responsibilities include building...
-
Customer Success Manager
2 mesi fa
Lazio, Italia Iko Media Group A tempo pienoWe are hiring a full-time Customer Success Manager to join our team, based in our office in Rome.This role is pivotal in ensuring client satisfaction and success with our products/services.As a Customer Success Manager, you will collaborate closely with clients, understand their needs, and maximize the value they receive.Responsibilities:Cultivate strong...
-
Customer Success Manager
1 mese fa
Lazio, Italia Experian A tempo pienoJob Description The Customer Success Manager plays a crucial role in ensuring that customers achieve their desired outcomes while using a company's products or services.The Customer Success Manager manages customer onboarding, acts as a spokesperson for our organization, assists the customer, organizes and guides periodically the services review to the...
-
Customer Success Manager
1 mese fa
Lazio, Italia Experian A tempo pienoCompany Description Ready to make a difference? Experian has evolved into a global tech company and specialized in data and analytics. We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society. We're a member of the FTSE 30 and for more than 125 years we've helped economies and...
-
Customer Success Manager
1 mese fa
Lazio, Italia Experian A tempo pienoCompany DescriptionReady to make a difference?Experian has evolved into a global tech company specialized in data and analytics.We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society.We're a member of the FTSE 30, and for more than 125 years, we've helped economies and communities...
-
Customer Success Manager
1 mese fa
Lazio, Italia Experian A tempo pienoCompany Description Ready to make a difference? Experian has evolved into a global tech company specialized in data and analytics. We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society. We're a member of the FTSE 30, and for more than 125 years, we've helped economies and...
-
Customer Success Manager
1 mese fa
Lazio, Italia Experian Health A tempo pienoReady to make a difference? Experian has evolved into a global tech company and specialized in data and analytics. We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses and society. We're a member of the FTSE 30 and for more than 125 years we've helped economies and communities flourish –...
-
Customer Success Manager
2 giorni fa
Lazio, Italia Clarivate Analytics A tempo pienoWe are looking for an experienced Customer Success Manager to join our global Customer Success team!As a Customer Success Manager, you will play a critical role in retaining Clarivate's current business, identifying and mitigating risk, and supporting the growth of key customers.Working proactively with Customers, you will help drive value derived from the...
-
Customer Success Manager
1 mese fa
Lazio, Italia Experian Health A tempo pienoReady to make a difference?Experian has evolved into a global tech company and specialized in data and analytics.We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses and society.We're a member of the FTSE 30 and for more than 125 years we've helped economies and communities flourish – and...
-
Customer Success Manager
4 settimane fa
Lazio, Italia Experian A tempo pienoCompany Description Ready to make a difference?Experian has evolved into a global tech company specialized in data and analytics.We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society.We're a member of the FTSE 30, and for more than 125 years, we've helped economies and...
-
Customer Success Manager
4 settimane fa
Lazio, Italia Experian A tempo pienoCompany DescriptionReady to make a difference? Experian has evolved into a global tech company specialized in data and analytics. We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society. We're a member of the FTSE 30, and for more than 125 years, we've helped economies and...
-
Customer Success Manager
2 mesi fa
Lazio, Italia Translated Srl A tempo pienoAbout Translated Translated is a leading company in AI-enabled translation services. We are on a mission to allow everyone to understand and be understood in their own language.Our success stems from a unique blend of the world's #1 adaptive neural machine translation technology (IDC MarketScape 2022), the largest network of vetted, native-speaking...
-
Customer Success Manager
2 mesi fa
Lazio, Italia Infocert A tempo pienoInfoCert è la più grande Certification Authority e Qualified Trust Service Provider (QTSP) in Europa e risponde alle esigenze di evoluzione digitale di Imprese ed Enti pubblici, disegnando soluzioni digitali che migliorano ed accelerano la trasformazione digitale dei processi aziendali.InfoCert è una realtà che opera a livello internazionale e presente...
-
Senior Customer Success Manager
1 mese fa
Lazio, Italia Genesys A tempo pienoCustomer Success Manager The goal of this Customer Success Manager (CSM) role is to establish a lifelong relationship between Genesys and Genesys' customers by advising and equipping them to achieve their customer experience (CX) vision.As the CSM you are the customer's advocate and champion throughout their journey with Genesys.You will recommend,...
-
Customer Success Manager
4 mesi fa
Lazio, Italia Translated Srl A tempo pienoAbout Translated Translated is a leading company in AI-enabled translation services.We are on a mission to allow everyone to understand and be understood in their own language.Our success stems from a unique blend of the world's #1 adaptive neural machine translation technology (IDC MarketScape 2022), the largest network of vetted, native-speaking...
-
Customer Success Manager
4 mesi fa
Lazio, Italia Translated Srl A tempo pienoAbout Translated Translated is a leading company in AI-enabled translation services.We are on a mission to allow everyone to understand and be understood in their own language.Our success stems from a unique blend of the world's #1 adaptive neural machine translation technology (IDC MarketScape 2022), the largest network of vetted, native-speaking...
-
Customer Success Manager
4 settimane fa
Lazio, Italia Infocert A tempo pienoInfoCert è la più grande Certification Authority e Qualified Trust Service Provider (QTSP) in Europa e risponde alle esigenze di evoluzione digitale di Imprese ed Enti pubblici, disegnando soluzioni digitali che migliorano ed accelerano la trasformazione digitale dei processi aziendali.InfoCert è una realtà che opera a livello internazionale e presente...
-
Customer Success Manager
1 mese fa
Lazio, Italia Pixyl Sa A tempo pienoGet notified about new Account Manager jobs in Italy .National Key Account Manager - HoReCa channel Key Account Manager Large Scale Distribution & Shoe Retailers - Maternity Leave Regional Sales Manager | Southern Europe Customer Success Account Manager (Europe) Bologna, Emilia-Romagna, Italy 22 hours agoNational Account Manager - GDO - Categoria Fresco...
-
Customer Success Manager
4 settimane fa
Lazio, Italia Pixyl Sa A tempo pienoGet notified about new Account Manager jobs in Italy .National Key Account Manager - HoReCa channel Key Account Manager Large Scale Distribution & Shoe Retailers - Maternity Leave Regional Sales Manager | Southern Europe Customer Success Account Manager (Europe) Bologna, Emilia-Romagna, Italy 22 hours ago National Account Manager - GDO - Categoria Fresco...
-
Senior Customer Success Manager
1 mese fa
Lazio, Italia Genesys A tempo pienoCustomer Success Manager The goal of this Customer Success Manager (CSM) role is to establish a lifelong relationship between Genesys and Genesys' customers by advising and equipping them to achieve their customer experience (CX) vision.As the CSM you are the customer's advocate and champion throughout their journey with Genesys.You will recommend,...
