Gucci Client Advisor Emea Client Services
4 settimane fa
col-wideJob Description:DescriptionKey ResponsibilitiesManages all incoming client communication (pre and post sales) for our e-Commerce and Stores, through the different available channelsProvides information on the brand's history and recent updates, as well as on stores and products' details and stock availabilitiesAssists clients in placing distant orders by phoneSupports clients in case of complaints and returns (in cooperation with our Back Office team)Reaches team's KPIs and targets in terms of performance quality and business resultsEfficiently interacts with internal and external stakeholders (Clients, Stores, Back Office, Merchandising, Aftersales, Warehouse and Couriers)Proactively contacts clients in order to develop his/her personal client bookCompletes training respecting the deadlines defined by Training Manager and Team ManagerKey RequirementsPrevious Client Service experience in Retail, Hospitality or e-CommerceFluent in Dutch and English. Knowledge of Italian is a plusClient-centric mindset, willing to provide excellent customer serviceBusiness-orientated, committed to achieve individual and team sales targetsDigital oriented, able or willing to work with different IT toolsTeam player with good communication and interpersonal skillsEmpathetic and curious approachAble to manage stress with calm and proactivity Job TypeFixed Term (Fixed Term)Start Date2023-07-24ScheduleFull timeOrganizationG Commerce Europe S.p.A.
-
Scandicci, Italia Groupe Kering A tempo pienoSummary Role Mission Reporting to the Assistant Team Manager, the Client Advisor will provide outstanding client service to Gucci clients of both e-Commerce and Stores. He/She will promote the Brand and the collection, providing information, assistance and personalized client and sales experiences with an omnichannel approach. **Job Description**: Key...
-
Gucci Emea Digital Analytics
2 settimane fa
Scandicci, Italia Kering A tempo pienoGUCCI EMEA Digital Analytics & Reporting Intern GUCCI EMEA Digital Analytics & Reporting Intern Are you ready to start your GUCCI Journey?Join the EMEA Digital Analytics Team in our Headquarters based in Florence!Stop just dreaming. Start dream-making with us!Gucci is a one-of-a-kind place in which to express yourself, being who you are. A place where your...
-
Gucci Emea Digital Analytics
2 settimane fa
Scandicci, Italia Kering A tempo pienoGUCCI EMEA Digital Analytics & Reporting InternGUCCI EMEA Digital Analytics & Reporting Intern Are you ready to start your GUCCI Journey?Join the EMEA Digital Analytics Team in our Headquarters based in Florence!Stop just dreaming. Start dream-making with us!Gucci is a one-of-a-kind place in which to express yourself, being who you are. A place where your...
-
Gucci Emea Financial Controller
4 settimane fa
Scandicci, Italia Groupe Kering A tempo pienoSummary If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond. **Job Description**: Role Mission The role is designed for those who feel inspired by our company philosophy and aim to embody its...
-
Scandicci, Italia Guccio Gucci S.p.A. A tempo pienoDescription Key Accountabilities Data entry in a specific ERP tool (SAP) Managing orders in opex and capex Verify costs to monitor the expenses budget assigned Manage external suppliers’ contracts / orders Cooperate with other internal department (e.g. Account Payable dept.) Support the team in administrative tasks Provide support in...
-
GUCCI Tech Business Solutions Leader
4 settimane fa
Scandicci, Italia Guccio Gucci S.p.A. A tempo pienoDescription Key Accountabilities Influences K_users and manages relationships effectively. Builds long term strategic relationships. Facilitates the delivery of IT services to the business. Define and document customer business functions and processes. Conduct functional analysis of business domains and related business processes or systems. Be...
-
Gucci Emea Business/merchandise Planner
4 settimane fa
Scandicci, Italia Groupe Kering A tempo pienoSummary If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond. **Job Description**: Role Mission The role is designed for those who feel inspired by our company philosophy and aim to embody its...
-
Gucci Emea Store Planning Cost Controlling Intern
4 settimane fa
Scandicci, Italia Groupe Kering A tempo pienoSummary Job Family Group Description - Facilities and General Services: Gathers all jobs providing services for the smooth and safe running of our company. Includes jobs responsible for buildings maintenance, health and security at work as well as indirect purchasing activities. Job Family Description -General Services: Supports our core activity and...
-
GUCCI Tech Supply Chain
1 mese fa
Scandicci, Italia Guccio Gucci S.p.A. A tempo pienoDescription Role Mission The GTech Supply Chain & Distribution Senior Manager serves as a linchpin to define and implement a tech vision following the Integrated Business Planning (IBP) framework. He/she collaborates with all business and tech key stakeholders across departments to ensure alignment, integration, and effective execution of...
-
Scandicci, Italia Guccio Gucci S.p.A. A tempo pienoDescription Key Accountabilities Heading the Business Analysis office, the role will be responsible to produce regular and ad hoc PC performance reports, business analyses and proposal of new models to analyze and monitor product care processes and their respective performance and KPIs. The role will participate in the discussions with the regions...
-
Scandicci, Italia Guccio Gucci S.p.A. A tempo pienoDescription Key Accountabilities Heading the Business Analysis office, the role will be responsible to produce regular and ad hoc PC performance reports, business analyses and proposal of new models to analyze and monitor product care processes and their respective performance and KPIs.The role will participate in the discussions with the regions and all...
-
Gucci Emea Digital Analytics
2 settimane fa
Scandicci, Italia G Commerce Europe S.P.A. A tempo pienoDescription Role MissionThe EMEA Digital Analytics Team is an integral part of the regional EMEA Digital Business Department that supports in the execution of the Digital performance strategy. The Digital Analytics & Reporting Intern will have the chance to be involved in activities connected to the e-Commerce and business areas, proactively supporting with...
-
GUCCI EMEA Digital Analytics
2 settimane fa
Scandicci, Italia G Commerce Europe S.p.A. A tempo pienoDescription Role Mission The EMEA Digital Analytics Team is an integral part of the regional EMEA Digital Business Department that supports in the execution of the Digital performance strategy. The Digital Analytics & Reporting Intern will have the chance to be involved in activities connected to the e-Commerce and business areas, proactively...
-
Scandicci, Italia Kering Sa A tempo pienoGUCCI eCommerce Operations Senior Analyst ( Milan or Florence) page is loaded GUCCI eCommerce Operations Senior Analyst ( Milan or Florence) Apply locations Milano - Via Mecenate, 91 time type Full time posted on Posted 30+ Days Ago job requisition id R069212 Summary Role Mission: Reporting to the Global Digital Services & Operations, the Digital Operations...
-
Gucci Ricercatrice/ricercatore Pellami Pelletteria
4 settimane fa
Scandicci, Italia Groupe Kering A tempo pienoSummary Missione del ruolo **Job Description**: Principali mansioni - Individuare i progetti di ricerca in base alle indicazioni sulle tendenze moda e presentare i risultati della ricerca - Definire le specifiche qualitative della materia prima ed individuare i fornitori dedicati alla pelletteria - Predisporre un capitolato di sviluppo della materia prima...
-
GUCCI eCommerce Operations Senior Analyst
2 giorni fa
Scandicci (FI), Italia Kering SA A tempo pienoGUCCI eCommerce Operations Senior Analyst ( Milan or Florence) page is loaded GUCCI eCommerce Operations Senior Analyst ( Milan or Florence) Apply locations Milano - Via Mecenate, 91 time type Full time posted on Posted 30+ Days Ago job requisition id R069212 Summary Role Mission: Reporting to the Global Digital Services & Operations, the Digital...
-
Gucci Internship Opportunities in Legal Department
4 settimane fa
Scandicci, Italia Groupe Kering A tempo pienoSummary Are you ready to start your GUCCI Journey? Join the Legal Teams in our Headquarters based in Florence! At Gucci we are all people moved by passion and thought but we’re also those who never forget to dream and to look towards the future. That is why we are always looking for like-minded people, from all around the world, able to bring different...
-
Addetto/A Assistenza Clienti
2 settimane fa
Scandicci, Italia Atena Service A tempo pienoUfficio operante nel settore commerciale ricerca una nuova figura da inserire in organico nel ruolo di addetto/a all'assistenza clienti. Mansioni: accoglienza clienti, smistamento delle telefonate in entrata ai vari professionisti di competenza, fornire supporto telefonico in caso di reclami o problemi. Si richiedono: puntualità, precisione, capacità di...
-
Receptionist Ed Assistenza Clienti
4 settimane fa
Scandicci, Italia Mondo 61 A tempo pienoSiamo alla ricerca di un/a impiegato/a receptionist, addetto/a all'assistenza clienti, per il front desk. La figura ideale ha le seguenti caratteristiche: - predisposizione al lavoro con il pubblico - ottime doti organizzative - buone doti comunicative - capacità di entrare in empatia con le persone Requisiti: - una buona competenza nell'uso del...
-
Addetto/a assistenza clienti
3 settimane fa
Scandicci, Italia Atena service A tempo pienoUfficio operante nel settore commerciale ricerca una nuova figura da inserire in organico nel ruolo di addetto/a all'assistenza clienti.Mansioni:accoglienza clienti,smistamento delle telefonate in entrata ai vari professionisti di competenza,fornire supporto telefonico in caso di reclami o problemi.Si richiedono: puntualità, precisione,capacità di problem...