Customer Support Specialist

3 settimane fa


Milano, Italia Ricercamysrl A tempo pieno

Per azienda specializzata nella produzione di componenti e elettriche industriali, RIcercamy cerca un/a: Customer Support Specialist La risorsa collaborerà con le Vendite locali per sviluppare nuove opportunità.
Responsabilità: Preparare richieste di preventivo e relativi ordini per stabilimenti interni e terzi; Trasferire le procedure di esecuzione degli ordini dei clienti ai project manager; Coordinare l'intero processo di esecuzione di un progetto; Rispondere ai reclami dei clienti e ai problemi che possono insorgere; Gestire gli ordini di modifica tecnica e commerciale; Controllare la pianificazione e i documenti del progetto in stretta collaborazione con Team di ingegneria, PM e team di vendita locale; Facilitare i report di chiusura del progetto e le review con i clienti; Mantenere il coordinamento e il rapporto con i fornitori locali di terze parti; Requisiti: Laurea in Ingegneria elettrica o industriale Esperienza nel campo dei motori elettrici Buona conoscenza del sistema SAP, CRM e degli strumenti Microsoft Office;



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