Customer Service Representative

3 mesi fa

Lazio, Italia U Trust Insurance Agency Llc A tempo pieno

col-wideJob Description:

About Us:
U Trust Insurance Agency LLC is a leading trucking insurance agency serving clients across 27 states. With a strong commitment to excellence and customer satisfaction, we have built a reputation for providing top-notch insurance solutions and exceptional service.
Position Overview:
As a Customer Service Representative, you will play a vital role in delivering outstanding service and support to our valued clients. Your exceptional communication skills, attention to detail, and genuine desire to help others will be essential in ensuring our clients' needs are met efficiently and effectively. This position offers the opportunity to work in a dynamic and friendly environment, interacting with clients and colleagues alike.
Responsibilities:
Respond promptly to client inquiries and requests received via phone or email.
Forward inquiries to the appropriate department when necessary, ensuring timely and accurate resolution.
Issue certificates of insurance and verify coverage as needed.
Provide accurate information regarding insurance products, coverage options, and policy details.
Assist clients with policy renewals, updates, and changes.
Process insurance applications, claims, and payments efficiently and accurately.
Investigate and resolve customer complaints and concerns with empathy and professionalism.
Handle administrative tasks and documentation related to customer interactions.

Requirements:
High school diploma or equivalent (Bachelor's degree preferred).
Proven customer service experience in a similar role (insurance industry experience is a plus).
Excellent communication skills, both verbal and written.
Proficiency in Russian or Ukrainian language is required, as this position involves interacting with clients who speak these languages.
Strong problem-solving abilities and attention to detail.
Familiarity and experience with Zendesk, Office 365, and Insurance CRMs is preferred.
Ability to multitask and prioritize tasks effectively.
Proficiency in using computer systems and software for data entry and customer interactions.
Friendly, positive, and professional demeanor.

Career Growth:
At U Trust Insurance Agency LLC, we believe in nurturing the potential of our employees. This position offers the opportunity for career growth, with potential pathways to managerial roles or becoming a licensed insurance agent. We provide support and resources for your professional development, including corporate education programs from various vendors to help you achieve your career goals.
Schedule:
The work schedule for this position is Monday to Friday, from 7 am to 3 pm Eastern Time.
Benefits:
Competitive salary commensurate with experience.
Paid time off and holidays.
Ongoing training and career development opportunities.

Trial Period:
The selected candidate will undergo a trial period of 2 months. During this time, we will assess your performance and suitability for the role.
How to Apply:
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. While experience with Zendesk, Office 365, and Insurance CRMs is preferred, we are open to reviewing applications from all candidates who believe they have the skills and qualifications for this position.
Please submit your resume and a cover letter detailing your relevant experience for the above mentioned position.
Note: We appreciate all applications, and we will thoroughly review each one to identify the best fit for the position. Only shortlisted candidates will be contacted for further steps in the hiring process.

  • Lead Customer Service Representative

    5 mesi fa

    Lazio, Italia Stryker Corporation A tempo pieno

    Lead Customer Service Representative page is loaded Lead Customer Service Representative Apply locations Rome, Italy time type Full time posted on Posted 2 Days Ago job requisition id R519059 Work Flexibility: Hybrid Maintains direct contact with customers before and/or after the sale. Supports sales team by developing and maintaining positive customer...

  • Customer Service Representative

    4 mesi fa

    Lazio, Italia U-Haul International, Inc. A tempo pieno

    Are you a people person?Do you love helping others?U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their...

  • Customer Service Representative

    5 mesi fa

    Lazio, Italia U-Haul International, Inc. A tempo pieno

    Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their...

  • Customer Service Representative In Porto, Portugal

    3 settimane fa

    Lazio, Italia Cross Border Talents A tempo pieno

    Customer Service Representative in Porto, Portugal ( Italian Speaking) Location: Porto, Portugal (Relocation Assistance Available) Starting date: 4th November 2024 Position Overview: We are seeking a Customer Service Representative who is fluent in Italian and has a strong desire to help customers succeed.In this role, you will be the first point of contact...

  • Customer Care Representative Italian

    4 mesi fa

    Lazio, Italia Ria Financial Services A tempo pieno

    Job Description Customer Care Representative - Italian Speaker Ria Money Transfer is seeking an enthusiastic and dedicated Italian Speaker Customer Care Representative to join our team in Madrid' Spain. As a Customer Care Representative' you will play a key role in providing exceptional service to our customers by addressing their inquiries' resolving...

  • Customer Care Representative French

    4 mesi fa

    Lazio, Italia Ria Financial Services A tempo pieno

    Job Description Customer Care Representative - Italian Speaker Ria Money Transfer is seeking an enthusiastic and dedicated French Speaker Customer Care Representative to join our team in Madrid' Spain. As a Customer Care Representative' you will play a key role in providing exceptional service to our customers by addressing their inquiries' resolving...

  • Customer Service Representative In Porto, Portugal

    3 settimane fa

    Lazio, Italia Cross Border Talents A tempo pieno

    Customer Service Representative in Porto, Portugal ( Italian Speaking) Location: Porto, Portugal (Relocation Assistance Available)Starting date: 4th November 2024Position Overview:We are seeking a Customer Service Representative who is fluent in Italian and has a strong desire to help customers succeed. In this role, you will be the first point of contact...

  • Customer Service Representative In Berlin

    7 giorni fa

    Lazio, Italia Blu Selection A tempo pieno

    Quality and Service is what it is all about in today's world for companies to remain competitive. From solving technical issues, providing product advice, and following up on customer satisfaction, there are many areas where excellent customer support is required, and this is where the company needs you! Join our client's team in Berlin, and you will have...

  • Customer Service Representative In Berlin

    4 giorni fa

    Lazio, Italia Blu Selection A tempo pieno

    Quality and Service is what it is all about in today's world for companies to remain competitive.From solving technical issues, providing product advice, and following up on customer satisfaction, there are many areas where excellent customer support is required, and this is where the company needs you!Join our client's team in Berlin, and you will have the...

  • Customer Service Representative In Berlin

    5 giorni fa

    Lazio, Italia Blu Selection A tempo pieno

    Quality and Service is what is all about in today's world for companies to remain competitive.From solving technical issues, providing product's advice and following up on customer's satisfaction, there are many areas where excellent customer support is required and this is where the company needs you!Join our client's team in Berlin and you will have the...

  • Customer Service Representative In Berlin

    4 settimane fa

    Lazio, Italia Blu Selection A tempo pieno

    Quality and Service is what is all about in today's world for companies to remain competitive. From solving technical issues, providing product's advice and following up on customer's satisfaction, there are many areas where excellent customer support is required and this is where the company needs you! Join our client's team in Berlin and you will have the...

  • Customer Service Representative Italy

    1 settimana fa

    Lazio, Italia Terumo A tempo pieno

    Job Summary We invite you to join us as a Customer Care Representative, becoming the most important link between your customers, our Sales Teams and the Supply Chain Organization.You will play a vital role in delivering an excellent customer experience to our client base in Italy.In a proactive and hands-on manner, you will contribute to an efficient order...

  • Technical Customer Service Representative

    1 mese fa

    Lazio, Italia Viking Emea A tempo pieno

    Customer Service Representative (Dutch-speaking market) Viking EMEA is a subsidiary of its parent company Minimax Viking GmbH and is active in the sales and distribution of firefighting products and systems in Europe, the Middle East, and North Africa. Viking EMEA employs approximately 200 people and has distribution centers in Luxembourg (headquarters),...

  • Member Service Representative

    1 mese fa

    Lazio, Italia Gpofcu A tempo pieno

    Our Mission:To provide unwavering commitment to excellence in all we do for employees, members and the community we serve.Overview of the RoleMember service representatives (MSRs) play an important role in the financial well-being of our members.An MSR helps troubleshoot account issues, perform account maintenance, and is also a resource to help our members...

  • Member Service Representative

    1 mese fa

    Lazio, Italia Gpofcu A tempo pieno

    Our Mission: To provide unwavering commitment to excellence in all we do for employees, members and the community we serve.Overview of the Role Member service representatives (MSRs) play an important role in the financial well-being of our members. An MSR helps troubleshoot account issues, perform account maintenance, and is also a resource to help our...

  • Customer Service

    1 mese fa

    Lazio, Italia Manpower Milano Business Professional A tempo pieno

    Realtà internazionale di gestione servizi di Customer Service per conto di Aziende del settore moda e lusso.Manpower, divisione Business Professional, ricerca figure di CUSTOMER SERVICE per conto di un prestigioso cliente che opera nel settore della gestione dei servizi di Customer Service (settore moda e lusso).Descrizione e Caratteristiche della...

  • Customer Service

    1 mese fa

    Lazio, Italia Manpower Milano Business Professional A tempo pieno

    Realtà internazionale di gestione servizi di Customer Service per conto di Aziende del settore moda e lusso.Manpower, divisione Business Professional, ricerca figure di CUSTOMER SERVICE per conto di un prestigioso cliente che opera nel settore della gestione dei servizi di Customer Service (settore moda e lusso).Descrizione e Caratteristiche della...

  • Customer Service Representative

    4 mesi fa

    Lazio, Italia U Trust Insurance Agency Llc A tempo pieno

    About Us:U Trust Insurance Agency LLC is a leading trucking insurance agency serving clients across 27 states.With a strong commitment to excellence and customer satisfaction, we have built a reputation for providing top-notch insurance solutions and exceptional service.Position Overview:As a Customer Service Representative, you will play a vital role in...

  • Customer Service Representative

    4 giorni fa

    Lazio, Italia U Trust Insurance Agency Llc A tempo pieno

    About Us: U Trust Insurance Agency LLC is a leading trucking insurance agency serving clients across 27 states. With a strong commitment to excellence and customer satisfaction, we have built a reputation for providing top-notch insurance solutions and exceptional service.Position Overview: As a Customer Service Representative, you will play a vital role in...

  • Customer Service Coordinator

    4 settimane fa

    Provincia di Latina, Lazio, Italia CMACGM A tempo pieno

    Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly...