2023 - Guest Service Agent - Firenze
4 giorni fa
Starhotels is looking for a
**Guest Service Agent** to become part of the front office team in
**Florence**.
As Guest Service Agent you will be the first point of contact for our Guests and, therefore, will be expected to perform the following tasks to the highest standards:
- Perform all check-in and check-out activities as well as other related tasks
- Provide information and guidance services for a wide variety of Guest enquiries
- Process and deliver messages for Guests
- Stay updated on all hotel services as well as on the daily guest requests and special events
- Ensure standard and safety compliance around the lobby and at the front desk area
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
To successfully fit this role, you will be expected to have the following characteristics:
- Knowledge of Opera constitutes a mandatory requirement
- Willingness to cover night shifts
- Positive attitude and good communication skills
- Ability to anticipate and resolve challenges/complaints
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Flexibility to respond to a variety of different work situations
- Ability to work on your own and as part of a team
- Knowledge of the local area
- Minimum of 2 years' experience in hotels covering the same position
Language requirements:
- Italian - mother tongue or fluent
- English - fluent
- The knowledge of additional languages will be highly regarded
-
Guest Service Agent
1 settimana fa
Firenze, Italia Four Seasons Hotels And Resorts A tempo pienoAbout Four SeasonsFour Seasons is powered by our people.We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
-
Guest Service Agent
7 giorni fa
Firenze, Italia Four Seasons Hotels And Resorts A tempo pienoAbout Four Seasons Four Seasons is powered by our people.We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
-
Guest Service Agent
3 giorni fa
Firenze, Italia STARHOTELS S.P.A. A tempo pienoJoin Starhotels and become part of the Reception Team as **Guest Service Agent** at our **Hotels**_ _in **Florence**. As the first point of contact for our guests, you'll create memorable experiences during arrival, stay and departure. Your responsibilities include: - Being the friendly face that responds promptly to guest inquiries, providing information...
-
Guest Service Agent
4 giorni fa
Firenze, Italia Starhotels S.P.A. A tempo pienoJoin Starhotels and become part of the Reception Team as **Guest Service Agent** at our **Hotels**_ _in **Florence**.As the first point of contact for our guests, you'll create memorable experiences during arrival, stay and departure.Your responsibilities include:- Being the friendly face that responds promptly to guest inquiries, providing information and...
-
Guest Service Agent
4 giorni fa
Firenze, Italia Four Seasons Hotels Ltd A tempo pienoFour Seasons is powered by our people.We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.We know that the...
-
Guest Service Agent
19 ore fa
firenze, Italia Four Seasons Hotels Ltd A tempo pienoFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that...
-
Guest Service Agent
6 ore fa
firenze, Italia Four Seasons Hotels Ltd A tempo pienoFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that...
-
Guest Service Agent
4 giorni fa
Firenze, Italia Starhotels A tempo pienoJoin Starhotels and become part of the Front Office team at one of our Hotels in the heart of Florence.If you have any preference for a particular hotel, please specify it in the cover letter.Position: Guest Service Agent As a Guest Service Agent, you'll be the first point of contact for our guests, creating memorable experiences during arrival, stay, and...
-
Guest Service Agent
6 giorni fa
Firenze, Italia Marriott International, Inc A tempo pieno**Additional Information** **Job Number**25011109 **Job Category**Rooms & Guest Services Operations **Location**W Florence, Piazza Dell'Unita Italiana, Florence, Florence, Italy, 50123 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Nel ruolo di Guest Service Agent dovrai garantire un'esperienza positiva per gli ospiti,...
-
Guest Service Agent
4 giorni fa
Firenze, Italia Marriott International, Inc A tempo pieno**Additional Information****Job Number**25011109**Job Category**Rooms & Guest Services Operations**Location**W Florence, Piazza Dell'Unita Italiana, Florence, Florence, Italy, 50123**Schedule**Full Time**Located Remotely?**N**Position Type** Non-ManagementNel ruolo di Guest Service Agent dovrai garantire un'esperienza positiva per gli ospiti, fornendo...
-
Guest Service Agent
4 giorni fa
Firenze, Italia Starhotels S.P.A. A tempo pienoJoin Starhotels and become part of the Front Office team at one of our Hotels in the heart of Florence .If you have any preference for a particular hotel, please specify it in the cover letter.As a Guest Service Agent , you'll be the first point of contact for our guests, creating memorable experiences during arrival, stay, and departure.Your...
-
Guest Service Agent
4 giorni fa
Firenze, Italia Starhotels S.P.A. A tempo pienoJoin Starhotels and become part of the Front Office team at one of our Hotels in the heart of Florence.If you have any preference for a particular hotel, please specify it in the cover letter.As a Guest Service Agent, you'll be the first point of contact for our guests, creating memorable experiences during arrival, stay, and departure.Your responsibilities...
-
2023 - Booking Agent - Firenze
1 giorno fa
Firenze, Italia STARHOTELS S.P.A. A tempo pieno**Starhotels** is looking for a motivated and enthusiastic figure to join our **Starhotels Reservations Center (RCS)**, with temporary contract, as **Booking Agent** in our Headquarter in Florence. The new team member will be an ambassador of our Starhotels family, sharing our passion to provide an elegant and warm Italian hospitality service to our valued...
-
2023 - Booking Agent - Firenze
4 giorni fa
Firenze, Italia Starhotels S.P.A. A tempo pieno**Starhotels** is looking for a motivated and enthusiastic figure to join our**Starhotels Reservations Center (RCS)**, with temporary contract, as**Booking Agent** in our Headquarter in Florence.The new team member will be an ambassador of our Starhotels family, sharing our passion to provide an elegant and warm Italian hospitality service to our valued...
-
Guest Service Agent
2 giorni fa
Firenze, Italia iziwork A tempo pienoIziwork è un’agenzia digitale per il lavoro che ti semplificherà la vita. Candidati in pochi click e per ogni evenienza avrai la possibilità di contattare il nostro servizio clienti. **Descrizione posizione**: Entra a far parte del Team Reception come Guest Service Agent per un importante Hotel. Come primo punto di contatto per i nostri ospiti,...
-
Guest Service Agent
4 giorni fa
Firenze, Italia Iziwork A tempo pienoIziwork è un'agenzia digitale per il lavoro che ti semplificherà la vita.Candidati in pochi click e per ogni evenienza avrai la possibilità di contattare il nostro servizio clienti.**Descrizione posizione**:Entra a far parte del Team Reception come Guest Service Agent per un importante Hotel.Come primo punto di contatto per i nostri ospiti, creerai...
-
Guest Assistant
2 settimane fa
Firenze, Italia Lungarno Collection A tempo pieno**Guest Assistant - Portrait Firenze** Lungarno Collection con piacere condivide l’opportunità per un talentuoso Guest Assistant/Butler di entrare a far parte della squadra del Portrait Firenze. La nostra ricerca si rivolge a professionisti che sappiano essere degli impeccabili “padroni di casa” per offrire un servizio d’eccellenza, combinando...
-
Front Desk Agent Notturno A Firenze
4 giorni fa
Firenze, Italia Room Mate Hotels Firenze A tempo pieno**Room Mate Hotels Firenze** ricerca:**Front Desk Agent Notturno**Le caratteristiche richieste sono: ottima conoscenza della lingua inglese, e di almeno una seconda lingua straniera.Esperienza maturata di almeno due anni in stesso o simile ruolo; conoscenza della città e preferibilmente del PMS Opera.Si richiede propensione all'extra smile, facilità di...
-
Stage Guest Assistant
3 giorni fa
Firenze, Italia Lungarno Collection A tempo pieno**Stage Guest Assistant - Portrait Firenze** Lungarno Collection con piacere condivide l’opportunità per un talentuoso stagista Guest Assistant per il nostro Portrait Firenze. La nostra ricerca si rivolge a studenti o neolaureati che sappiano essere degli impeccabili “padroni di casa” per offrire un servizio d’eccellenza, combinando lo stile...
-
Front Desk Agent Turnante A Firenze
4 giorni fa
Firenze, Italia Room Mate Hotels Firenze A tempo pieno**Room Mate Hotels Firenze** ricerca:**Front Desk Agent Turnante**Le caratteristiche richieste sono: ottima conoscenza della lingua inglese, e di almeno una seconda lingua straniera.Esperienza maturata di almeno due anni in stesso o simile ruolo; conoscenza della città e preferibilmente del PMS Opera.Si richiede propensione all'extra smile, facilità di...