Guest Service Agent

4 settimane fa

Firenze, Italia STARHOTELS S.P.A. A tempo pieno

Join Starhotels and become part of the Reception Team as **Guest Service Agent** at our **Hotels**_ _in **Florence**.

As the first point of contact for our guests, you'll create memorable experiences during arrival, stay and departure.

Your responsibilities include:

- Being the friendly face that responds promptly to guest inquiries, providing information and assistance.
- Handling check-in, check-out activities as well as other related tasks.
- Efficiently managing guest messages and requests.
- Support the team during the night shifts, embracing the night charm.
- Staying updated about hotel services, guest needs, and special events.
- Ensuring lobby and Front Desk standards and safety compliance.
- Adhering to policies and procedures when working front of house equipment and property management systems.

Exceed expectations revealing:

- A unique personality and a true passion for hospitality.
- Familiarity with Opera PMS for efficient operations.
- Excellent communication skills.
- Ability to anticipate and resolve challenges and complaint resolution finesse.
- A commitment to delivering a high level of customer service.
- Impeccable grooming standards.
- Versatility in handling various work scenarios.
- Enthusiasm when being assigned to both individual and team-oriented tasks.
- Mastery of the local area, enhancing guest experiences.

Embrace global diversity by speaking:

- Italian - fluently
- English - fluently
- Additional languages are a plus.

Unlock a world of benefits including:

- Stylish uniforms with complimentary laundering.
- Exclusive discounted stays within the group.
- Ticket Restaurants for delightful dining.
- Performer Management Program.

Embrace growth with:

- Exceptional career advancement opportunities.
- An attractive compensation package based on your experience.
- The chance to be a part of an ambitious, caring organization.

Join us to shape your outstanding career

  • Guest Service Agent

    3 settimane fa

    Firenze, Italia Four Seasons Hotels And Resorts A tempo pieno

    About Four SeasonsFour Seasons is powered by our people.We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

  • Guest Service Agent

    2 settimane fa

    Firenze, Italia Four Seasons Hotels Ltd A tempo pieno

    Four Seasons is powered by our people.We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.We know that the...

  • Guest Service Agent

    4 giorni fa

    Firenze, Italia Four Seasons Hotels Ltd A tempo pieno

    Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that...

  • Guest Service Agent

    6 giorni fa

    Firenze, Italia Marriott International A tempo pieno

    Job Number: 25011109 Job Category: Rooms & Guest Services Operations Location: W Florence, Piazza Dell'Unita Italiana 3/4, Florence, Florence, Italy, 50123 Schedule: Full Time Located Remotely? N Position Type: Non-Management Role Overview Nel ruolo di Guest Service Agent dovrai garantire un'esperienza positiva per gli ospiti, fornendo assistenza e...

  • Guest Service Agent

    3 settimane fa

    Firenze, Italia Four Seasons Hotels Ltd A tempo pieno

    Four Seasons is powered by our people.We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.We know that the...

  • Guest Service Agent

    4 settimane fa

    Firenze, Italia Marriott International, Inc A tempo pieno

    **Additional Information****Job Number**25011109**Job Category**Rooms & Guest Services Operations**Location**W Florence, Piazza Dell'Unita Italiana, Florence, Florence, Italy, 50123**Schedule**Full Time**Located Remotely?**N**Position Type** Non-ManagementNel ruolo di Guest Service Agent dovrai garantire un'esperienza positiva per gli ospiti, fornendo...

  • Guest Service Agent

    4 giorni fa

    Firenze, Italia Marriott International A tempo pieno

    Job Number: 25011109 Job Category: Rooms & Guest Services Operations Location: W Florence, Piazza Dell'Unita Italiana 3/4, Florence, Florence, Italy, 50123 Schedule: Full Time Located Remotely? N Position Type: Non-Management Role Overview Nel ruolo di Guest Service Agent dovrai garantire un'esperienza positiva per gli ospiti, fornendo...

  • Guest Service Agent

    3 settimane fa

    firenze, Italia Four Seasons Hotels Ltd A tempo pieno

    Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that...

  • Guest Service Agent

    4 settimane fa

    Firenze, Italia Four Seasons Hotels Ltd A tempo pieno

    Four Seasons is powered by our people.We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.We know that the...

  • Guest Service Agent

    4 giorni fa

    Firenze, Italia Four Seasons Hotels Ltd A tempo pieno

    Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that...

  • Guest Service Agent

    2 settimane fa

    Firenze, Italia Marriott International A tempo pieno

    Job Number: 25011109 Job Category: Rooms & Guest Services Operations Location: W Florence, Piazza Dell'Unita Italiana 3/4, Florence, Florence, Italy, 50123 Schedule: Full Time Located Remotely? N Position Type: Non-Management Role Overview Nel ruolo di Guest Service Agent dovrai garantire un'esperienza positiva per gli ospiti, fornendo assistenza e...

  • Guest Service Agent

    2 settimane fa

    Firenze, Italia Marriott International A tempo pieno

    Job Number: 25011109Job Category: Rooms & Guest Services OperationsLocation: W Florence, Piazza Dell'Unita Italiana 3/4, Florence, Florence, Italy, 50123Schedule: Full TimeLocated Remotely? NPosition Type: Non-ManagementRole OverviewNel ruolo di Guest Service Agent dovrai garantire un'esperienza positiva per gli ospiti, fornendo assistenza e risolvendo...

  • 2023 - Guest Service Agent - Firenze

    4 settimane fa

    Firenze, Italia Starhotels S.P.A. A tempo pieno

    Starhotels is looking for a**Guest Service Agent** to become part of the front office team in**Florence**.As Guest Service Agent you will be the first point of contact for our Guests and, therefore, will be expected to perform the following tasks to the highest standards:- Perform all check-in and check-out activities as well as other related tasks- Provide...

  • Guest Service Agent

    3 settimane fa

    Firenze, Italia STARHOTELS S.P.A. A tempo pieno

    Join Starhotels and become part of the Reception Team as **Guest Service Agent** at our **Hotels**_ _in **Florence**. As the first point of contact for our guests, you'll create memorable experiences during arrival, stay and departure. Your responsibilities include: - Being the friendly face that responds promptly to guest inquiries, providing information...

  • Guest Service Agent

    4 settimane fa

    Firenze, Italia iziwork A tempo pieno

    Iziwork è un’agenzia digitale per il lavoro che ti semplificherà la vita. Candidati in pochi click e per ogni evenienza avrai la possibilità di contattare il nostro servizio clienti. **Descrizione posizione**: Entra a far parte del Team Reception come Guest Service Agent per un importante Hotel. Come primo punto di contatto per i nostri ospiti,...

  • Guest Service Agent

    4 settimane fa

    Firenze, Italia Starhotels A tempo pieno

    Join Starhotels and become part of the Front Office team at one of our Hotels in the heart of Florence.If you have any preference for a particular hotel, please specify it in the cover letter.Position: Guest Service Agent As a Guest Service Agent, you'll be the first point of contact for our guests, creating memorable experiences during arrival, stay, and...

  • Guest Service Agent

    4 settimane fa

    Firenze, Italia Starhotels S.P.A. A tempo pieno

    Join Starhotels and become part of the Reception Team as **Guest Service Agent** at our **Hotels**_ _in **Florence**.As the first point of contact for our guests, you'll create memorable experiences during arrival, stay and departure.Your responsibilities include:- Being the friendly face that responds promptly to guest inquiries, providing information and...

  • Guest Service Agent

    4 settimane fa

    Firenze, Italia Iziwork A tempo pieno

    Iziwork è un'agenzia digitale per il lavoro che ti semplificherà la vita.Candidati in pochi click e per ogni evenienza avrai la possibilità di contattare il nostro servizio clienti.**Descrizione posizione**:Entra a far parte del Team Reception come Guest Service Agent per un importante Hotel.Come primo punto di contatto per i nostri ospiti, creerai...

  • Guest Services Agent

    1 settimana fa

    Firenze, Italia Collegio alla Querce A tempo pieno

    **Company Description** Collegio alla Querce, Auberge Resorts Collection a former cultural institution and much-beloved boarding school is undergoing an extensive transformation to awaken the property’s storied and romantic history, dating back to the 16th century. Auberge’s third European destination, Collegio is a delight for design lovers and...

  • Guest Services Agent

    3 giorni fa

    Firenze, Italia Collegio Alla Querce A tempo pieno

    **Company Description**Collegio alla Querce, Auberge Resorts Collection a former cultural institution and much-beloved boarding school is undergoing an extensive transformation to awaken the property's storied and romantic history, dating back to the 16th century.Auberge's third European destination, Collegio is a delight for design lovers and gourmands...