Lavori attuali relativi a Service Manager - Lazio - Serco Group Plc
-
Service Account Manager
2 mesi fa
Lazio, Italia Antal International Network A tempo pienoSAM - Service Account Manager Per una tech company specializzata in soluzioni Cloud stiamo ricercando un Service Account Manager. Attività: Fornire supporto tecnico al cliente e input sull'applicazione della tecnologia avvalendoti del CMDB fornito dalla piattaforma di Service Management; Valutare periodicamente e verificare il servizio erogato per...
-
Service Account Manager
4 mesi fa
Lazio, Italia Antal International Network A tempo pienoSAM - Service Account Manager Per una tech company specializzata in soluzioni Cloud stiamo ricercando un Service Account Manager.Attività: Fornire supporto tecnico al cliente e input sull'applicazione della tecnologia avvalendoti del CMDB fornito dalla piattaforma di Service Management; Valutare periodicamente e verificare il servizio erogato per assicurare...
-
Service Manager
5 mesi fa
Lazio, Italia Confidenziale A tempo pienoRicerca per cliente della zona Brindisi service manager. Le risorse verranno adeguatamente formate sulla mansione da svolgere e successivamente impiegate per fornire telefonicamente informazioni alla clientela. Cerchiamo figure automunite con disponibilità immediata, con grande voglia di lavorare e fare squadra. Selezioniamo figure anche alla prima...
-
Service Manager
4 mesi fa
Lazio, Italia Climate Control Services A tempo pienoSerco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA.Serco Italia S.p.A. is one of the top 50 World Space Manufacturing and Service companies with a long history of providing Earth Observation...
-
Service Manager
1 mese fa
Lazio, Italia Experis - Gruppo Manpower Srl A tempo pienoLuogo di lavoro: ROMAService manager. Per la nostra Divisione Consulting ricerchiamo un SERVICE DELIVERY MANAGER.Attività: Organizzazione generale del servizio in merito al dimensionamento dei gruppi di lavoro;Messa a punto di sistemi per il miglioramento continuo dei processi di gestione e monitoraggio delle attività contrattuali;Sviluppo dei piani,...
-
Technical Customer Service Manager
1 mese fa
Lazio, Italia Ieteam A tempo pienoJob vacancies / TECHNICAL CUSTOMER SERVICE MANAGER The MUNKSJÖ Group is an international company and one of the world's leading producers of high value-added papers in the most attractive market segments, such as decorative paper. It is present in numerous countries such as France, Sweden, Germany, Italy, Brazil, Spain, and China. MUNKSJÖ particularly...
-
Service Manager
2 mesi fa
Lazio, Italia Serco Group Plc A tempo pienoJoining Serco Italy's amazing team offers: Great career opportunitiesInternational environmentPossible hybrid workJob IntroductionIn Europe, we work closely with our customers to deliver custom-made and specialized services across International Organizations, Space, Immigration, and Defence. We provide tailored services for various public sector bodies...
-
Service Manager
4 settimane fa
Lazio, Italia Adecco Italia Spa A tempo pienoFunzione: IT service managerCategoria: IT Management / Pre-Sales / Post-SalesInizio previsto: 20/11/2024Luogo di lavoro: Roma, RomaAdecco Digital & Technologies Divisione Specializzata di Adecco per inserimento diretto per azienda multinazionale operante in ambito Digital Transformation ricerca un/unaService Manager (IoT)La risorsa sarà inserita in un...
-
Service Delivery Manager
5 mesi fa
Lazio, Italia Worldline A tempo pienoSelect how often (in days) to receive an alert: Create Alert We look for big thinkers. People who can drive positive change, step up and show what's next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means: Degree in Engineering or STEM (science, technology, engineering and mathematics); 5 - 6 years of work...
-
Service Excellence Project Manager
4 settimane fa
Lazio, Italia Nestlé Sa A tempo pienoService Excellence Project Manager - Customer Care & Service Position Snapshot Permanent Contract Minimum 3 years of experience in similar role Fluent Italian and English Nestlé/Nespresso welcomes people with disabilities Position Summary Reporting to Service Excellence Manager, he/she will be responsible for driving Service Portfolio Strategy, managing...
-
Service Manager
2 mesi fa
Lazio, Italia Serco Europe A tempo pienoJob Introduction Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA.Serco Italia S.p.A. is one of the top 50 World Space Manufacturing and Service companies with a long history of providing...
-
Service Manager
4 mesi fa
Lazio, Italia Serco Group Plc A tempo pienoJoining Serco Italy's amazing team offers: Great career opportunities in the Space industry Support provided to EU Nationals requiring relocation – Information available upon request Company events International environment Job Introduction Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space...
-
Service Manager
4 mesi fa
Lazio, Italia Serco Group Plc A tempo pienoJoining Serco Italy's amazing team offers: Great career opportunities in the Space industry Support provided to EU Nationals requiring relocation – Information available upon request Company events International environment Job Introduction Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space...
-
Service Manager
4 settimane fa
Lazio, Italia Serco Group Plc A tempo pienoJoining Serco Italy's amazing team offers:Great career opportunitiesInternational environmentPossible hybrid workJob Introduction In Europe, we work closely with our customers to deliver custom-made and specialized services across International Organizations, Space, Immigration, and Defence. We provide tailored services for various public sector bodies...
-
Service Manager
4 settimane fa
Lazio, Italia Security 1St Title, Llc A tempo pienoSerco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA.Serco Italia S.P.A. is one of the top 50 World Space Manufacturing and Service companies with a long history of providing Earth Observation...
-
Service Manager
4 mesi fa
Lazio, Italia Serco Group Plc A tempo pienoJoining Serco Italy's amazing team offers:Great career opportunities in the Space industrySupport provided to EU Nationals requiring relocation – Information available upon requestCompany eventsInternational environmentJob Introduction Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions...
-
Service Excellence Project Manager
4 settimane fa
Lazio, Italia Nestlé Sa A tempo pienoService Excellence Project Manager - Customer Care & Service Position SnapshotPermanent ContractMinimum 3 years of experience in similar roleFluent Italian and EnglishNestlé/Nespresso welcomes people with disabilitiesPosition SummaryReporting to Service Excellence Manager, he/she will be responsible for driving Service Portfolio Strategy, managing project...
-
Service Manager
3 mesi fa
Lazio, Italia Security 1St Title, Llc A tempo pienoSerco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA.Serco Italia S.p.A. is one of the top 50 World Space Manufacturing and Service companies with a long history of providing Earth Observation...
-
Service Manager
1 mese fa
Lazio, Italia Experis A tempo pienoExperis è la società IT & Technology del Gruppo Manpower. Le persone e le loro competenze sono il nostro successo e insieme ci poniamo come partner tecnologici dei nostri clienti attraverso servizi e soluzioni. Vogliamo essere artefici, proprio insieme a te, di un ambiente di lavoro innovativo, stimolante e flessibile, attraverso i nostri Valori: People,...
-
Account Manager Service
1 mese fa
Lazio, Italia Mettler Toledo A tempo pienoAccount Manager Service - Lazio Location: LatiumDate posted: September 18, 2024Job ID: 17434Our Opening and Your Responsibilities Our Service Division is looking for an Account Manager Service.The METTLER TOLEDO Service Team knows how to satisfy business needs by getting the best from instrumentation and equipment. The customer takes advantage of the...
Service Manager
4 mesi fa
Joining Serco Italy's amazing team offers: Great career opportunities in the Space industrySupport provided to EU Nationals requiring relocation – Information available upon requestCompany eventsInternational environmentJob IntroductionSerco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA.
Serco Italia S.p.A. is one of the top 50 World Space Manufacturing and Service companies with a long history of providing Earth Observation operations, maintenance and front-end services to the European Space Agency. The company also offers vast experience to a huge number of IT and space markets including: central governments, defence organisations, the aerospace industry and commercial companies.
Currently we are seeking an experienced and dynamic Service Manager to oversee the services we provide to ESA/ESRIN within the framework of the Destination Earth Program of the European Union.Join us in contributing to the success of the Destination Earth Program and making a significant impact in the field of Earth observation and environmental sustainability.
Main ResponsibilitiesAs Service Manager you will be responsible for:
Service Oversight: Ensure all services meet or exceed Performance Indicators (PIs), Key Performance Indicators (KPIs), and contractual conditions.Service Delivery Management: Monitor, control, and support service delivery, ensuring adherence to established systems, methodologies, and procedures.Design and negotiate Service Level Agreement with relevant stakeholders (Customer and Partners).Model the Service capacity, performance and costs according to requirements change and evolutions.Financial Planning & Forecasting: Manage the financial aspects of the service, including budgeting and forecasting.Innovation & Evolution: Drive service innovations and continuous improvement to enhance service delivery.Team Management: Oversee the management of all Serco staff on the contract, ensuring effective team performance and development.Stakeholder Management: Maintain comprehensive stakeholder management, acting as the primary interface for the customer.Compliance & Quality Management: Ensure compliance with legal obligations, standards, and the Serco management system, while upholding quality management practices.Customer Satisfaction: Prioritize customer and user satisfaction through excellent service delivery and proactive communication.Contract Growth: Foster organic growth of the contract through strategic initiatives and customer engagement.Risk Management: Identify and mitigate risks to ensure the smooth operation of services.Leadership & Culture: Lead by example to promote customer service excellence and a culture of continuous improvement.This role reports directly to the Serco Contract Manager.Successful CandidateProven experience in service management of complex projects in an international environment.Strong financial management skills.Excellent leadership and team management abilities.Exceptional stakeholder management and communication skills.Ability to innovate and drive continuous improvement.In-depth knowledge of compliance and quality management standards.-------------------
Important: Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. Data Protection: When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.You may submit a written request revoking your consent to this agreement at any time. About the CompanyWhy should you join Serco ? At Serconot only is the nature of the work we doimportant, everyone has an important role to play.
Meaningful and vital work - You'll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.
A world of opportunity - You'll be wholeheartedly supported with development and career progression
Great people - You'll become an integral member of a well-defined and supportive team who believe passionately in the value of our work.
What we offer Chance to contribute to innovation in the public services sectorA company passionate about diversity and inclusionPermanent employment with comprehensive Serco Benefits package.About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services.
We are a team of 60,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Apply Please click on the apply button to be taken to our careers website
Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
The following content displays a map of the job's location.
/> Service ManagerSalarySalary information available upon applicationFrequencyMonthlyJob ReferenceIT24/DESP/9892Contract TypePermanentClosing Date31 July, 2024Job CategorySatellite & Space Engineering & Science#J-18808-Ljbffr
