It Customer Engagement Manager

4 settimane fa

Bardi, Italia Ups A tempo pieno

Do you have (healthcare) supply chain management experience?
And are you based in the Milano/Bergamo/Piacenza/Brescia area of Italy?
Join us as an IT Customer Engagement Manager at UPS, where you'll be the dynamic go-to professional bridging the gap between IT and our internal business partners as well as our external clients.What you'll doAs an IT Customer Engagement Manager at UPS you'll play an important role in all the existing and new revenue opportunities in Italy, working closely together with the country managers.In Italy, we operate several Healthcare facilities, with the main hub located in Spino D'Adda (CR).
Therefore, living in the area of Milano/Bergamo/Cremona/Brescia/Piacenza is essential.
Joining our team means being part of a cohesive group of Customer Engagement Supervisors across various countries, such as Spain, Eastern Europe, the Netherlands and Germany who you can work with, learn from and share experiences with.One of your main roles involves working closely with business stakeholders to understand short, mid and long-term projects and initiatives.
You are the one to help drive our IT strategy, because you understand what our local country requirements are from a business perspective.
A solid background in logistics and distribution is crucial for successful client implementations, ensuring operational efficiency.Budget management is also a key aspect of the role.
You'll be responsible for developing business plans, working closely with our finance teams to make sure that there's no overspend within any area, and managing vendor relationships.
This includes overseeing vendor performance to ensure that the objectives and goals are being delivered timely and on budget.What you will get Permanent contract, stable position.
Competitive Salary.Specialized training to develop new skills or strengthen existing ones.What you'll needA bachelor's degree, preferably in computer science and technology, computer engineering or something similar.At least 5 years' experience in (healthcare) supply chain management and experience working in an IT environment.Project/program management experience.
You're able to drive a process, coordinate resources and deliver promised outcomes on time and in budget.The ability to provide input to IT strategy/future business plans based upon local country initiatives defined by business stakeholders.Experience in client-facing interactions, vendor management, and budget management.Strong communication skills (written and verbal) in English and in Italian.Willingness to travel.Strong relationship building skills (internal and external).Problem-solving skills and an analytical mindset.The ability to work under pressure and manage multiple clients/projects.About UPSFounded in 1907 as a messenger company in the United States, UPS has grown into a multi-billion-dollar corporation by clearly focusing on the goal of enabling commerce around the globe.
Today, UPS is a global company with one of the most recognized and admired brands in the world.
We have become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services.
Every day, we manage the flow of goods, funds, and information in more than 200 countries and territories worldwide.Excited for this challenge?
Apply now as IT Customer Engagement Manager at UPSPlease send us your application in English.
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