Lavori attuali relativi a Guest Service Agent - Milano - Starhotels

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    5 mesi fa

    Milano, Italia Armani Hotel Milano A tempo pieno

    Armani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Guest Service Agent to join our Lifestyle Department. Be located in the Hotel Lobby in order to assist guests whenever required. - Welcome and handle all walk-ins. - Support the LSM and ALSM with any administrative duties. - Run required...

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    5 mesi fa

    Milano, Italia Emaar Hotels & Resorts SRL (Armani Hotel Milano) A tempo pieno

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    5 mesi fa

    Milano, Italia Emaar Hotels & Resorts SRL (Armani Hotel Milano) A tempo pieno

    Armani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Guest Service Agent to join our Lifestyle Department. The knowledge of Chinese is considered a plus in order to obtain the job. - Be located in the Hotel Lobby in order to assist guests whenever required. - Welcome and handle all walk-ins. -...

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Guest Service Agent

3 mesi fa

Milano, Italia Starhotels A tempo pieno

Join Starhotels and become part of the Front Office team at one of our Hotels in the heart of Milan.
Available Hotels:
Hotel E.c.ho.Hotel AndersonHotel RitzHotel Business PalaceHotel Rosa GrandIf you have any preference for a particular hotel, please specify it in the cover letter.
As a Guest Service Agent, you'll be the first point of contact for our guests, creating memorable experiences during arrival, stay, and departure.
Your responsibilities include:
Being the friendly face that responds promptly to guest inquiries, providing information and assistance.Handling check-in, check-out activities as well as other related tasks.Efficiently managing guest messages and requests.Staying updated about hotel services, guest needs, and special events.Ensuring lobby and Front Desk standards and safety compliance.Adhering to policies and procedures when working front of house equipment and property management systems.Exceed expectations revealing:
A unique personality and a true passion for hospitality.Familiarity with Opera PMS for efficient operations.Excellent communication skills.Ability to anticipate and resolve challenges and complaint resolution finesse.A commitment to delivering a high level of customer service.Impeccable grooming standards.Versatility in handling various work scenarios.Enthusiasm when being assigned to both individual and team-oriented tasks.Mastery of the local area, enhancing guest experiences.Embrace global diversity by speaking:
Italian – fluentlyEnglish – fluentlyAdditional languages are a plus.Embrace growth with:
Exceptional career advancement opportunities.An attractive compensation package based on your experience.The chance to be a part of an ambitious, caring organization.Join us to shape your outstanding career
Send in your application and let's create exceptional memories together.

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