Stock Operations Manager

3 settimane fa

Milano, Italia Hermes A tempo pieno

GENERAL ROLE The Stock Operations Manager ensures an optimal management of the store stocks in order to enable sales teams to offer the best service to customers, supervising the stock operations and being a strong support and partner to the other teams.
He/She is responsible for all physical and the corporate software product flows and ensures that the store stock is constantly accurate and well-organized, in strict respect of the Group procedures. The Stock Operations Manager successfully manages all the operations activities, leading and supporting the development of their team with highest integrity, actively embodying Hermès culture and values. MAIN RESPONSABILITIES Team and transversal management * Manage the stock controller and organize the day-to-day work; * Set objectives and do the appraisal for the year and provide regular feedbacks; * Train, coach and develop; * Liaise with the Store Manager, Sales &; Service Manager, Sales Team whenever relevant; * Liaise with corporate: be the entry point at store level for all questions and issues related to the stock; * Assign corrective actions to store team members in case of stock related issue; * Contribute actively to team meetings organized by Store Manager and during morning briefing to report on operational issues and stock related KPIs. Day-to-day operations and controls for a perfect stock accuracy * Manage, supervise and support the team on processing all incoming and outbound product flows, while ensuring perfect synchronization between physical and system-based flows; * Monitor and organize /perform the cancellation and reintegration into available stock of expired reservations; * Supervise Follow-up and correct negative stocks; * Manage detective / shop soiled products. Stock takes & cycle counts * Plan and ensure an appropriate preparation of stock takes and cycle counts; * Contribute to scanning and investigations; * Produce the final report for Finance Department; * Propose actions to improve future stock takes results and reduce shrinkage Maintenance & security * Monitor and organize the boutique day-to-day in order to ensure timely interventions and quality controls; * Manage external security agents, in coordination with the Store Manager. Define and implement an optimized organization of storage * Define, implement and communicate storage best practices and processes in line with the business needs and internal rules; * Proactively perform adjustments whenever necessary to adapt to changing needs. Stock related procedures * Be responsible for the appropriate application of storage rules, stock procedures and best practices; * Be the store's key user and trainer on stock-related processes: train new comers on processes & tools, communicate on any evolution, support the team on any issue; * Raise alerts if needed and propose action plan / corrective actions to optimize flows, simplify day-to-day operations and facilitate the work of store team. Replenishment flows * Liaise with your Store Manager to pull the right products; * Manage replenishment processes, in coordination with the Store Manager, through analyzing stock levels, future/pending deliveries and sales; * Help store management to monitor overall stock and prepare purchase. PROFILE * Bachelor and Master Degree, preferably with a analytical focus; * Very organized, rigorous and reliable, proactive and able to organize the work of the team and to anticipate; * Fluency in Italian and English.
A third language will be considered an advantage; * Professional background: in a stock and managerial position, preferably with international and luxury fashion retail experience; * Proficient with Excel / IT tools; * Service-oriented, proactive to propose improvements and support other team members; * Have strong management skills, ability to lead and motivate a team and drive performance; * Professionalism, enthusiasm, dynamism, ease of integration and teamwork complete the profile. Hermès engages positive and passionate people who own the following requirements: * Excellent interpersonal and communication skills, with a customer service orientation; * Team player mentality to build meaningful relationships and ability to work autonomously; * Availability, flexibility and dynamism to function in a high-pace environment; * Determined to be part of a people centric retail project, for which is required vocation for human values, passion and a strong aesthetic sense. A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 20,000 people worldwide.
Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management.
The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources.
Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.

  • Stock Operations Manager

    4 settimane fa

    Milano, Italia Hermès Italie A tempo pieno

    **22.02.2024** Stock Operations Manager - Boutique Milano Contract type: Regular position Country/Region: Italy City: Milano Job: Sales Development & Retail Support Experience: Minimum 6 years Company: Hermès Italie *** General Role The Stock Operations Manager ensures an optimal management of the store stocks in order to enable sales teams to...

  • Stock Advisor Milano Rinascente

    4 settimane fa

    Milano, Italia Louis Vuitton A tempo pieno

    POSTE As a **Stock Advisor**, you will be an ambassador of the Brand ensuring the back of house efficiency and striving to constantly improve stock operations. This diverse role will manage the delivery operations, preparing and replenishing stock quickly and accurately as well as ensuring the right products are available on the shop floor to improve store...

  • Operations Manager

    4 settimane fa

    Milano, Italia KSearch A tempo pieno

    Descrizione Per un’azienda leader nel settore della regalistica aziendale e della ricorrenza ricerchiamo l'Operations Manager. Riporta alla Proprietà e Direttore Generale e sarà responsabile delle aree funzionali: acquisti, produzione, logistica di magazzino e distributiva. Avrà il principale obiettivo di garantire la produzione e il livello di...

  • Operations Manager Ginevra

    4 settimane fa

    Milano, Italia Capomondo A tempo pieno

    Capomondo è una società di servizi che supporta i marchi del Gruppo Luigia (Capocaccia, Luigia, ByLuigia) operanti nel settore della ristorazione con innovazione, passione e impegno verso la soddisfazione dei propri clienti. Il nostro è un gruppo in rapida crescita, in espansione in Svizzera e all'estero. Siamo al momento alla ricerca di un **Operations...

  • Stock Associate

    2 settimane fa

    Milano, Italia Buscojobs IT C2 A tempo pieno

    About the RoleWe are currently looking for a Stock Associate for our store in Milan;As a Stock Associate, your mission will be to focus on stock and inventory activities to attain the objectives in terms of sales, service and business growth.We're counting on you to carry out all stock operations in a timely, precise and well-organized way as well as to...

  • Operations Manager

    4 settimane fa

    Milano, Italia EDR Service Srl A tempo pieno

    EDR Group è un'azienda in forte crescita nel settore dell'assistenza técnica fognaria, impegnata dal 2003 a fornire ai clienti un'esperienza di servizio veloce, risolutiva e soddisfacente. I nostri obiettivi da sempre sono la velocità di erogazione dei servizi, l'innovazione tecnologica nel settore e la disponibilità e cortesia del customer service, al...

  • Operations Manager Ginevra

    4 settimane fa

    Milano, Italia Capomondo A tempo pieno

    Capomondo è una società di servizi che supporta i marchi del Gruppo Luigia (Capocaccia, Luigia, ByLuigia) operanti nel settore della ristorazione con innovazione, passione e impegno verso la soddisfazione dei propri clienti. Il nostro è un gruppo in rapida crescita, in espansione in Svizzera e all'estero. Siamo al momento alla ricerca di un **Operations...

  • Panerai Stock Analysis

    7 giorni fa

    Milano, Lombardia, Italia Richemont A tempo pieno

    Stock Analysis & Purchasing Planning Intern Your MissionFor our Operations & VM team within the Creative department of the Milan office we are looking for the ideal candidate to cover the role of Stock analysis and Purchasing Planning intern.The candidate will have the opportunity to work in an international context, in contact with a dynamic creative team,...

  • Panerai Stock Analysis

    1 mese fa

    Milano, Lombardia, Italia Richemont A tempo pieno

    Panerai is a high-end status sports watch brand, fully exploiting its values of belonging that allow Panerai owners to feel part of an exclusive club.The fundamental values of Panerai are based on history and the sea world, authenticity, exclusivity and rarity, product identity, Italian design and Swiss technology.For our Operations & VM team within the...

  • Plant Operations Planning Manager

    1 mese fa

    Milano Sud, Italia AIMS A tempo pieno

    Il nostro Cliente è un importante Gruppo chimico multinazionale con HQs in Italia, caratterizzato da una significativa presenza industriale e da costante crescita a livello globale. Il costante investimento sullo sviluppo dell’azienda, sulla qualità ed innovazione dei prodotti, sull’ampiezza della gamma offerta, sul supporto tecnico-applicativo,...

  • Retail Operations Intern

    4 settimane fa

    Milano, Italia Hippocrates Holding A tempo pieno

    Hippocrates Holding S.p.a. - holding del marchio LaFarmacia. è la nuova realtà imprenditoriale attiva nel retail di Farmacie. Ad oggi contiamo oltre 400 Farmacie di proprietà e più di 2000 farmacisti in tutto il Nord Italia. Siamo il primo gruppo italiano indipendente del settore. Slegati dalle logiche di gruppi multinazionali e dalla filiera della...

  • Operations Manager

    4 settimane fa

    Milano, Italia MTI Consulting A tempo pieno

    MTI Consulting, Strategic Consulting Firm, for its client, a Fashion Company based in Milan, is looking for a: Operations Manager The resource will be placed in a key and strategic role within the company with the main goal of providing a strategic vision to the organization and contributing to the growth of the business. Main activities: - supply chain...

  • Sales Operations Manager

    2 settimane fa

    Milano, Italia Hr Solutions & Results A tempo pieno

    Per importante Azienda automobilistica, nell'ambito di un progetto innovativo, dedicato al settore Usato, ricerchiamo Sales Operations Manager A diretto riporto del Direttore della Business Unit Usato, avrà la responsabilità di: Analisi di benchmark- trend di mercato Definizione ed ottimizzazione processi e procedure relative alla vendita usato online...

  • Venue Press Operations Manager

    2 settimane fa

    Milano, Italia Milano Cortina 2026 A tempo pieno

    The Venue Press Operations Manager has the key role in leading the planning and delivery of all facilities and services for press and photo stakeholders across all clusters and venues, in liaison with the IOC and IPC. Responsible for the general and detailed planning and delivery of press facilities and services at competition and non-competition venues; Be...

  • Venue Press Operations Manager

    2 settimane fa

    Milano, Italia Milano Cortina 2026 A tempo pieno

    The Venue Press Operations Manager has the key role in leading the planning and delivery of all facilities and services for press and photo stakeholders across all clusters and venues, in liaison with the IOC and IPC.Responsible for the general and detailed planning and delivery of press facilities and services at competition and non-competition venues; Be...

  • Stock Keeper

    4 settimane fa

    Milano, Italia RIMOWA GmbH A tempo pieno

    Company: Loro Piana - Country / Region : Italia - City : Milan - Business group: Moda e pelletteria - Contract type: Impiego a tempo determinato - Function: Vendite - Experience required: Almeno 3 anni - Reference No.: LORP02026 - Date of publication: 2023.06.15 POSITION - The Stock Keeper manages the correct product handling both incoming and outgoing,...

  • Operations Manager

    1 settimana fa

    Milano, Italia Human Value A tempo pieno

    Invia un messaggio diretto all’autore dell’offerta di lavoro da Human Value Il nostro cliente è un’azienda leader nella progettazione e produzione di tecnologie per l’orientamento di componenti nell’ambito dell’automazione industriale del packaging. L’azienda ha recentemente deciso di dotarsi di una impostazione manageriale, in grado di poter...

  • Retail Operations Manager

    4 settimane fa

    Milano, Italia Buccellati A tempo pieno

    Codice di riferimento: 100751**Retail Operations Manager**: - Buccellati- Milano, MI, IT- PermanentBuccellati is an Italian jewellery, high-jewellery and silversmithing Maison founded in 1919, admired in the world for its craftmanship and the uniqueness of its creations. Today, the Buccellati jewels stand out for their design and for the techniques used to...

  • Balenciaga Stock Controller

    4 settimane fa

    Milano, Italia Groupe Kering A tempo pieno

    Summary About us Cristóbal Balenciaga fondò la Maison nel 1917, nella sua terra natale, la Spagna. Nel 1937 portò il marchio a Parigi, dove disegnò le sue collezioni fino al 1968. Cristóbal Balenciaga era noto per la sua reputazione di stilista che non accettava compromessi di qualità ed era definito "il maestro di tutti noi" da Christian Dior,...

  • Balenciaga Stock Controller

    4 settimane fa

    Milano, Italia Balenciaga A tempo pieno

    locations MILANOtime type Full time posted on Posted Today job requisition id R113861 - Summary - About us - Cristóbal Balenciaga fondò la Maison nel 1917, nella sua terra natale, la Spagna. Nel 1937 portò il marchio a Parigi, dove disegnò le sue collezioni fino al 1968. Cristóbal Balenciaga era noto per la sua reputazione di stilista che non accettava...