Lavori attuali relativi a Service Delivery Manager - Milano - Engineering Its


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Service Delivery Manager

3 mesi fa


Milano, Italia Engineering Its A tempo pieno

Cosa ti proponiamo:All'interno della divisione Digital Technologies nell'area Cloud & Infrastructure siamo alla ricerca di una risorsa per il ruolo di Service Delivery Manager. La figura si occuperà di coordinare il gruppo di sistemisti impegnati nella gestione degli incident di ambienti di non-produzione e nei rilasci in produzione di nuovi ambienti.Quali saranno le tue attività e responsabilità?Allinearsi in merito alle attività in corso da parte del team gestito per poter garantire la corretta presa in carico da parte dei servizi di Operation;Generazione di report settimanali con le attività in pianificazione;Predisposizione della documentazione di presa in carico di nuovi sistemi / ambienti;Assicurare la messa in opera e la gestione dei sistemi e dei servizi annessi (applicativi o infrastrutturali) secondo le linee guida presenti in documentazione e che verranno redatti e revisionati periodicamente (semestralmente) insieme al team di Design;Predisposizione della reportistica per i SAL con il cliente;Essere l'escalation point del gruppo e delle attività gestite.Qualifiche e competenze richieste:Esperienza di almeno 3 anni nel ruolo;Gradita certificazione ITIL foundation;Gradita certificazione in materia Project Management.Cosa cerchiamo nelle nostre persone?Ambizione, nel perseguire grandi obiettivi e nell'investire sul miglioramento continuo;Proattività, nell'anticipare e affrontare le sfide con iniziativa;Trasparenza, nel comunicare apertamente e fornire feedback costruttivi;Motivazione a migliorare e a crescere insieme agli altri, manifestando apertura al confronto per favorire la crescita collettiva e il raggiungimento degli obiettivi comuni.Invia la tua candidatura e raccontaci come puoi fare la differenza.?SEDI DI INSERIMENTOMilanoL'annuncio è rivolto a tutti i candidati, senza distinzione di sesso, nel rispetto del Codice delle pari opportunità di cui al D.Lgs. 198/2006 e ss.mm.ii.SummaryLocation: Milano (Bassi)Type: Full time