Customer Service And Logistics Specialist

1 settimana fa


Vimercate, Italia Haier Europe A tempo pieno

**Job Posting Title**
Customer Service and Logistics Specialist
**The challenge**
An exciting opportunity has arisen to contribute to the OTC Team at Haier Europe.
The Company is part of Haier Smart Home, the number one group globally in home appliances and among the Fortune Global 500 Companies.
Haier Europe is on a journey to achieve ambitious business growth and leadership objectives in the region - where it can count on successful brands such as Candy, Hoover, Haier, Rosières, GE Appliances and Fisher&Paykel - and we need someone who is passionate, proactive, self-driven and motivated to join a team of open-minded individuals.
We look for someone who lives the core values of the Haier's attitude: entrepreneurship and innovation, zero distance to consumers and IoT & Ecosystem thinking.
**What you will do**
Will manage customer portfolio from order entry to cash colleciton activity.He/She will run the sales administration and logistics aspects too
The OTC specialist is the interface link between customer, Sales, Demanding, Logistics, Accounting and Service deps.
- ACTIVITIES AND AREAS OF RESPONSIBILITY- Sales condition entry &update
- Customer master data maintenance
- Manage the entire order flow, from order entry to cash collection
- Direct Deliveries and Booking slot management
- Claim management and related credit/debit note flow
- Accruals and Year End Bonus
- Good knowledge of business intelligence and reporting system
- Experience in reporting and PPT presentation
**What you need to succeed**:
- 3/4 years' experience in a similar role preferably in a modern and structured company
- Accounting Background (bachelor in Economics or similar)
- Knowledge of administrative and logistics processes
- Deep knowledge of: Excel/Word/PPT/SAP
- English (good)
- Strong team player who is willing to work in a fast paced ever changing environment
- Good SAP knowledge
Haier Europe is an Equal Opportunity Employer.
Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.



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