Customer Success Manager In Italy
2 settimane fa
Job brief Our client is an AI-driven technology company that carries "beauty" as its core ideal, helping its users become more beautiful with image products and beauty management services and assisting with the digital transformation of the beauty industry by providing SaaS services. As its products become increasingly popular with global customers, our client plans to recruit experienced customer success managers in key countries. The main goal of a customer success team is to provide support for customers as they transition from the sales pipeline (prospects) to the support pipeline (active users). You're typically responsible for maintaining customer loyalty, upselling existing customers to new features within the product, fostering long-term relationships with your customers, facilitating overall customer service, and ensuring that your customers are achieving the goals they were looking to achieve when purchasing your product. Job Highlights : An interesting and ambitious role in a successful international company. Product portfolio with advanced technology, reliable quality, and brand influence. Provide competitive salary that matches experience and position. Responsibilities Drive the successful adoption and onboarding of the services to help customers realize the business value of our partnership and offerings. Guide customers through the changes needed to unlock the full value of our products, and help their staff, train, and align their people and partners to deliver on transformation. Partner with business development teams and executives to develop strategic and technical plans that help customers achieve their business objectives. Coordinate internal resources to support product delivery, implementation, and deployment. Identify and analyze customers needs to help the internal team improve product offering. Output and share customer success stories and best practices in the industry. Maintain client relationships by providing support and paying attention to the market dynamics, risks, and problems that may affect customers. Requirements Bachelor degree or above; At least 5 years of B2B customer success, customer service, or account management experience in SaaS related fields; Deep understanding of the beauty/cosmetics/skincare industry is preferred; Native speakers with good English speaking skills; candidates who can speak Chinese are preferred. J-18808-Ljbffr
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Customer Success Manager Italy
3 settimane fa
Lazio, Italia Trellix A tempo pienoTrellix is the cybersecurity company transforming security operations with artificial intelligence (AI), analytics, and automation to create a resilient digital world. Our market-leading AI-powered XDR Platform learns and adapts to disrupt active threats and empower CISOs with living security. The platform's open architecture and broadest set of native...
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Customer Success Manager Italy
3 settimane fa
Lazio, Italia Trellix A tempo pienoAbout Trellix: Trellix is the cybersecurity company transforming security operations with artificial intelligence (AI), analytics, and automation to create a resilient digital world. Our market-leading AI-powered XDR Platform learns and adapts to disrupt active threats and empower CISOs with living security. The platform's open architecture and broadest set...
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Customer Success Manager Italy
2 mesi fa
Lazio, Italia Trellix A tempo pienoTrellix is the cybersecurity company transforming security operations with artificial intelligence (AI), analytics, and automation to create a resilient digital world. Our market-leading AI-powered XDR Platform learns and adapts to disrupt active threats and empower CISOs with living security. The platform's open architecture and broadest set of native...
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Customer Success Manager Italy
3 mesi fa
Lazio, Italia Trellix A tempo pienoAbout Trellix: Trellix is the cybersecurity company transforming security operations with artificial intelligence (AI), analytics, and automation to create a resilient digital world. Our market-leading AI-powered XDR Platform learns and adapts to disrupt active threats and empower CISOs with living security. The platform's open architecture and broadest set...
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Customer Success Manager Italy
4 mesi fa
Lazio, Italia Trellix A tempo pienoTrellix is the cybersecurity company transforming security operations with artificial intelligence (AI), analytics, and automation to create a resilient digital world. Our market-leading AI-powered XDR Platform learns and adapts to disrupt active threats and empower CISOs with living security. The platform's open architecture and broadest set of native...
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Customer Success Manager Italy
2 settimane fa
Lazio, Italia Trellix A tempo pieno**About Trellix**:**_Role Overview:_**- Ensuring the Renewals in the RAM role**Customer Success Manager (RAM)** for customers in Italy****The Customer Success Manager (CSM) drives customer loyalty and adoption of Trellix Solutions. You will report to the Director of Customer Success. You will consult with customer across the spectrum of system administrators...
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Customer Success Manager
3 mesi fa
Lazio, Italia Pixyl Sa A tempo pienoGet notified about new Account Manager jobs in Italy .National Key Account Manager - HoReCa channel Key Account Manager Large Scale Distribution & Shoe Retailers - Maternity Leave Regional Sales Manager | Southern Europe Customer Success Account Manager (Europe) Bologna, Emilia-Romagna, Italy 22 hours ago National Account Manager - GDO - Categoria Fresco...
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Customer Success Manager Italy
4 mesi fa
Lazio, Italia Trellix A tempo pienoTrellix is the cybersecurity company transforming security operations with artificial intelligence (AI), analytics, and automation to create a resilient digital world.Our market-leading AI-powered XDR Platform learns and adapts to disrupt active threats and empower CISOs with living security.The platform's open architecture and broadest set of native...
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Customer Success Manager
1 settimana fa
Lazio, Italia Carrot Fertility A tempo pieno**About Carrot**:Carrot Fertility is the leading global fertility care platform, serving people of every age, race, income, sex, sexual orientation, gender, marital status, and geography. Trusted by hundreds of multinational employers, health plans, and health systems, Carrot's comprehensive clinical program delivers industry-leading cost savings for...
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Customer Success Manager Italy
1 mese fa
Lazio, Italia Buscojobs A tempo pienoAbout the Role: You will develop a trusted adviser relationship with customer partners and executive sponsors to understand the customer's strategy, technical environment, and measurements for success. You will oversee all post-sales activity to create recognizable benefits for your customer. You will manage the renewal ecosystem (distributor,...
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Customer Success Manager Italy
1 mese fa
Lazio, Italia Buscojobs A tempo pienoAbout the Role: You will develop a trusted adviser relationship with customer partners and executive sponsors to understand the customer's strategy, technical environment, and measurements for success.You will oversee all post-sales activity to create recognizable benefits for your customer.You will manage the renewal ecosystem (distributor, Partner, and...
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Customer Success Manager
2 settimane fa
Lazio, Italia Buscojobs A tempo pienoWe are hiring a full-time Customer Success Manager to join our team, based in our office in Rome. This role is pivotal in ensuring client satisfaction and success with our products / services. As a Customer Success Manager, you will collaborate closely with clients, understand their needs, and maximize the value they receive. Responsibilities : Cultivate...
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Customer Success Manager Italy
1 mese fa
Lazio, Italia Buscojobs A tempo pienoAbout the Role: You will develop a trusted adviser relationship with customer partners and executive sponsors to understand the customer's strategy, technical environment, and measurements for success.You will oversee all post-sales activity to create recognizable benefits for your customer.You will manage the renewal ecosystem (distributor, Partner, and...
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Customer Success Manager
2 settimane fa
Lazio, Italia Buscojobs A tempo pienoWe are hiring a full-time Customer Success Manager to join our team, based in our office in Rome. This role is pivotal in ensuring client satisfaction and success with our products / services. As a Customer Success Manager, you will collaborate closely with clients, understand their needs, and maximize the value they receive.Responsibilities : Cultivate...
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Customer Success Manager
1 settimana fa
Lazio, Italia Buscojobs A tempo pienoWe are hiring a full-time Customer Success Manager to join our team, based in our office in Rome.This role is pivotal in ensuring client satisfaction and success with our products / services.As a Customer Success Manager, you will collaborate closely with clients, understand their needs, and maximize the value they receive.Responsibilities : Cultivate strong...
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Customer Success Manager In Italy
2 settimane fa
Lazio, Italia Buscojobs A tempo pienoJob brief Our client is an AI-driven technology company that carries "beauty" as its core ideal, helping its users become more beautiful with image products and beauty management services and assisting with the digital transformation of the beauty industry by providing SaaS services.As its products become increasingly popular with global customers, our...
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Customer Success Manager In Italy
4 settimane fa
Lazio, Italia Shanghai Bsf Human Resources Co., Ltd A tempo pienoJob brief Our client is an AI-driven technology company that carries "beauty" as its core ideal, helping its users become more beautiful with image products and beauty management services and assisting with the digital transformation of the beauty industry by providing SaaS services.As its products become increasingly popular with global customers, our...
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Customer Success Manager
4 mesi fa
Lazio, Italia Translated Srl A tempo pienoAbout Translated Translated is a leading company in AI-enabled translation services. We are on a mission to allow everyone to understand and be understood in their own language.Our success stems from a unique blend of the world's #1 adaptive neural machine translation technology (IDC MarketScape 2022), the largest network of vetted, native-speaking...
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Customer Success Manager
1 mese fa
Lazio, Italia Buscojobs A tempo pienoReady to make a difference? Experian has evolved into a global tech company and specialized in data and analytics. We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses and society. We're a member of the FTSE 30 and for more than 125 years we've helped economies and communities flourish –...
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Customer Success Manager
2 mesi fa
Lazio, Italia Experian A tempo pienoJob Description The Customer Success Manager plays a crucial role in ensuring that customers achieve their desired outcomes while using a company's products or services.The Customer Success Manager manages customer onboarding, acts as a spokesperson for our organization, assists the customer, organizes and guides periodically the services review to the...
