Patient Journey Director

2 giorni fa

Milano, Italia Kyowa Kirin International A tempo pieno

Overview:
At Kyowa Kirin International (KKI), our purpose is to make people smile.
This means more than drug discovery and development; it is about embedding care into everything we do to make a difference every day for those that need it most.
We're an inclusive pharmaceutical company that takes time to understand what really matters to our patients, their families, and their healthcare professionals, helping our people to take bold actions that deliver life-changing solutions sooner.
Our culture is rooted in our values: Teamwork, Commitment to Life, Innovation, and Integrity.
They help us to push boundaries to deliver extraordinary impact and make KKI a brilliant place to work
**Job Purpose**:
The PJD's primary purpose is to grow the business with a clear focus on delivering sales and ROI within the RDBU Rare Disease portfolio.
A senior position within the cluster leadership team with input into strategic decisions, responsible for operational decisions to support implementation of the strategic plan and oversee revenue generation elements of KKI's promotional roles.
Responsible for coaching, leading and managing a team of Patient Journey Managers.
This team's remit is partnering with internal and external stakeholders to deliver high quality scientific exchange, co-create and orchestrate initiatives, aligned to KKI priorities and strategy across the patient journey that deliver improved outcomes and optimize the impact of KKI products to the benefit of patients, aligned with our mission to make people smile
**Responsibilities**:
An Italy based role within the Southern Cluster organisation in charge of operational performance, working with a cross-functional cluster leadership team (composing of Medical, Sales, Marketing, Access etc) and reporting directly into the Cluster General Manager to develop and execute country plans.
Accountable for business performance against these plans, overall revenue targets, and delivering ROI within the Rare Disease Business Unit (RDBU) portfolio, receiving directions and instructions from the General Manager, and leading a field based promotional team of Patient Journey Managers (PJMs).
- Key role within cluster senior leadership team reporting to Cluster General manager,
- Responsibility for contribution to Cluster P&L through delivery of cluster revenue targets, and effective budget management, realised through effective management of local PJM business plans and ensuring implementation of the sales operational plan as agreed with General Manager and a cross-functional network of peers
- First line managerial activities, including managing a field based team of PJMs, and providing continuous coaching, monitoring and prioritisation to enable achievement of KPIs
- Plan the effective use of resources to achieve targets and address complex business-critical decisions e.g.
budget allocation, workforce planning, product planning
- Build and maintain a highly proficient, scientifically literate, engaged, and enabled team, through performance management, continuous coaching and development
- Influences cluster leadership team to prepare country-level plans, and take accountability of execution against these plans for the whole organisation
- Performance coaching PJMs through regular contact and field time, and setting the direction for their field team
- Demonstrates company values, promotes, and maintains a culture of high standards, compliance and adherence to local regulations and company policy
***
Qualifications:
- Significant experience in pharmaceutical sales, Key Account Management, and management of commercial or medical teams, ideally in leadership roles (3-5 at least)
- Experience influencing, managing, and leading cross-functional teams (Marketing, Medical, Sales, Access, etc) in Pharmaceutical matrix organisations
- Excellent direct and indirect people management skills, with an ability to build and manage high performing, motivated team via performance management, coaching, and mentoring
- Knowledge of relevant therapeutic areas (Haematology, Oncology or Rare Disease experience beneficial)
- Ability to analyse and interpret sales data and guide business decision making based on insight
- Italian speaking and good level of English
- Extensive knowledge of local, regional, and national health systems and care delivery processes
- Extensive knowledge of framework of pharmaceutical and local regulations and Farmindustria Code
- Experience taking ownership of national level plans, including delivering on sales and revenue targets by operating with a budget

  • Patient Journey Director

    5 giorni fa

    Milano, Italia Kyowa Kirin International A tempo pieno

    Overview: At Kyowa Kirin International (KKI), our purpose is to make people smile. This means more than drug discovery and development; it is about embedding care into everything we do to make a difference every day for those that need it most. We’re an inclusive pharmaceutical company that takes time to understand what really matters to our patients,...

  • Patient Journey Manager

    8 mesi fa

    Milano, Italia Kyowa Kirin International A tempo pieno

    Overview: **Job Purpose**: - Face of KKI, as single point of contact for HCPs and associated stakeholders. A Field based omnichannel conductor, with intimate knowledge of entire patient journey, focused on delivering a personalized, high value customer experience, shortening the patient journey and improving outcomes aligned with KKI’s Rare Disease...

  • Near Patient Nurse

    2 giorni fa

    Milano, Italia International Sos A tempo pieno

    International SOS is the world's leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries.International SOS Government Services administers the TRICARE Overseas Program providing high-quality, accessible health care services for U.S. Military service members, family members, retirees, and other...

  • Near Patient Nurse

    2 giorni fa

    Milano, Italia International Sos A tempo pieno

    International SOS is the world's leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries.International SOS Government Services administers the TRICARE Overseas Program providing high-quality, accessible health care services for U.S. Military service members, family members, retirees, and other...

  • Sr Account Director, Business Development

    2 mesi fa

    Milano, Italia Thermo Fisher Scientific A tempo pieno

    **Work Schedule** **Environmental Conditions** At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career...

  • Director, Marketing

    7 mesi fa

    Milano, Italia Alnylam A tempo pieno

    **Director, Marketing** (Job Number: 230382) **Work_Category** hybrid **Overview** This role will be responsible for the development and execution of all local Marketing & Operational plans, including analytical, activities in Italy, with immediate focus on driving the launch and overall management of Amyloidosis portfolio, accelerating market...

  • Account Director

    2 settimane fa

    Milano, Italia CPM Italy A tempo pieno

    **Vuoi un mini spoiler su CPM?** Ci prendiamo cura dei maggiori brand mondiali da oltre 80 anni attraverso diverse attività, dal merchandising alle vendite, dalla consumer activation al supporto clienti fino alla formazione sul prodotto. Questa è CPM, una realtà internazionale forte e dinamica, come le persone che ne fanno parte. Per te, rappresenta la...

  • Director, Marketing

    2 settimane fa

    Milano, Italia Alnylam A tempo pieno

    **Director, Marketing**(Job Number: 230382)**Work_Category** hybrid**Overview**This role will be responsible for the development and execution of all local Marketing & Operational plans, including analytical, activities in Italy, with immediate focus on driving the launch and overall management of Amyloidosis portfolio, accelerating market penetration of our...

  • Director Government Affairs

    1 settimana fa

    Milano, Italia Incyte Corporation A tempo pieno

    Summary Function Responsibilities - Develop and implement health policy, patient advocacy and communication strategies and plans to help meet Incyte Italy’s business objectives for its Oncology and Dermatology portfolio and strengthen company/franchise/brand reputation. Specifically: - Collaborate cross-functionally with Incyte teams/internal partners...

  • Director Government Affairs

    6 giorni fa

    Milano, Italia Incyte Corporation A tempo pieno

    SummaryFunction Responsibilities- Develop and implement health policy, patient advocacy and communication strategies and plans to help meet Incyte Italy's business objectives for its Oncology and Dermatology portfolio and strengthen company/franchise/brand reputation.Specifically:- Collaborate cross-functionally with Incyte teams/internal partners (e.g.,...

  • Account Director

    1 settimana fa

    Milano, Italia Cpm Italy A tempo pieno

    **Vuoi un mini spoiler su CPM?**Ci prendiamo cura dei maggiori brand mondiali da oltre 80 anni attraverso diverse attività, dal merchandising alle vendite, dalla consumer activation al supporto clienti fino alla formazione sul prodotto.Questa è CPM, una realtà internazionale forte e dinamica, come le persone che ne fanno parte.Per te, rappresenta la...

  • Director Of Engineering

    4 settimane fa

    Milano, Italia Six Senses A tempo pieno

    As Director of Engineering, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.Sustainability, Wellness and Out of the...

  • Director Of Finance

    4 settimane fa

    Milano, Italia Six Senses A tempo pieno

    As Director of Finance, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.Sustainability, Wellness and Out of the...

  • Director of Finance

    6 mesi fa

    Milano, Italia Six Senses A tempo pieno

    As Director of Finance, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the...

  • Director of Sales

    7 mesi fa

    Milano, Italia Six Senses A tempo pieno

    As Director of Sales & Marketing, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out...

  • Director Of Sales

    4 settimane fa

    Milano, Italia Six Senses A tempo pieno

    As Director of Sales & Marketing, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.Sustainability, Wellness and Out of...

  • Associate Director, Public Affairs

    5 giorni fa

    Milano, Italia Incyte Corporation A tempo pieno

    **Summary** **Function Responsibilities** - Develop and implement health policy, patient advocacy and communication strategies and plans to help meet Incyte Italy’s business objectives for its Oncology and Dermatology portfolio and strengthen company/franchise/brand reputation. Specifically: - Collaborate cross-functionally with Incyte teams/internal...

  • Associate Director, Public Affairs

    2 giorni fa

    Milano, Italia Incyte Corporation A tempo pieno

    **Summary****Function Responsibilities**- Develop and implement health policy, patient advocacy and communication strategies and plans to help meet Incyte Italy's business objectives for its Oncology and Dermatology portfolio and strengthen company/franchise/brand reputation.Specifically:- Collaborate cross-functionally with Incyte teams/internal partners...

  • Director of Human Resources

    6 mesi fa

    Milano, Italia Six Senses A tempo pieno

    As Director of Human Resources, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of...

  • Director of Lyfestyle

    4 mesi fa

    Milano, Italia COREcruitment A tempo pieno

    **Salary**: €60k per year +. **Reference**: MA999896526 **Job Title: Director of Lyfestyle** **Salary: €60,000 euros gross per annum** **Location: Milan, Italy** This luxury hotel in Milan is looking for a dynamic Director of Lifestyle to oversee and elevate the guest experience across key operational departments, including Front of House, Housekeeping,...