Customer Solutions Manager
2 settimane fa
Job summary
Customer Solutions Manager - Protected Categories (L.68/99 Art.1)Changing the future of IT at Amazon Web Services (AWS)Collaborating with customers and internal stakeholders to deliver solutions
Job seniority: mid-to-senior level
Responsibilities
• Collaborating with customers, sales, solutions architecture, software development, and service teams• Delivering solutions for complex and challenging technology problems• Scoping work, setting business goals, identifying resources, tracking progress, and developing schedules• Monitoring customer performance, assessing risks, providing issue management, balancing trade-offs• Driving secure and robust customer solutions• Innovating, using data to make decisions, and contributing to team goals
Requirements
• Ability to effectively deliver information at the C-suite/VP level• Experience with current web technologies, especially Cloud• Self-motivated problem solver with strong organizational and troubleshooting skills• Adaptability, ability to maintain composure in stressful situations• Highly analytical, technically proficient, and able to learn quickly• Strong listening skills and effective questioning ability• Preferred qualifications include certifications, project/program management experience• Deep understanding of software development/engineering lifecycle• Leadership experience, working with or managing teams• Superior written and verbal communication skills
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