Solutions Manager

2 settimane fa

Milano, Italia Trace One A tempo pieno

Trace One is a global leader in Product lifecycle management (PLM) and compliance solutions within the process manufacturing and retail CPG space. With more than 30 years of industry expertise, we deliver innovative and scalable solutions that support the entire product manufacturing lifecycle and equip our customers to thrive in new markets. Serving more than 9,000 brand owners worldwide, Trace One is committed to delivering the best in every aspect of business, including solutions, data standardization and access, customer success and social and environmental responsibility. Solution Manager Food & Beverage – Enterprise Role Summary Located in Trace One’s Solution Management for Manufacturers Group, the Solution Manager for Food & Beverage - Enterprise (SM) will effectively own, manage and represent their designated product / solution offering(s) to achieve best-in-market products and solutions that delight our internal and external customers and stakeholders. Overall, the SM is accountable for the Enterprise segment of the F&B market and commercial success of the holistic product, (core product, all supporting services and add-ons etc.) necessary to achieve this success. Key Responsibilities The key responsibilities of a SM include, but not limited to, the following:

  • Become the Subject Matter Expert for allocated reference market(s) and provide expertise and leadership for relevant product/ solution(s), representing the “voice of the customer” for in-market usage by our clients.
  • Define and implement the Product Vision, Product Strategy and Roadmap for his/her specific Product / Solution(s), utilizing best practice Product Management methodologies.
This defines a holistic approach including all market, commercialization and technical aspects of the in-scope Product / Solution(s).
  • Work collectively with all cross-functional representatives and stakeholders to ensure that the Core Update & Release Strategies are aligned to the needs of the Product Portfolio on an on-going basis.
  • Define the list of packaged plans of application support services and levels which are both applicable to the entire portfolio or specific to one application.
  • Collaborate with other SMs and PMMs to resolve any issues of overlap and/or gaps across the overall Portfolio. Working together, assure consistency and completeness of the overall Portfolio across all market solutions; how the solutions are differentiated from each other and how they fit together from a market/business perspective.
  • Collaborate with the Trace One Board, Sales and Marketing to define product financial plans and the most appropriate commercialization strategies and go-to-market processes to achieve these plans. This should include a rolling 3 year Financial / P&L Model for each Solution.
  • Collaborate with Sales, Marketing and relevant technical functions to develop business cases to support new innovation proposals, feature extensions etc., related to their product / solutions(s)
  • Working collectively to define robust Product Governance models and processes for managing at both the individual Solution and overall Portfolio levels and agree with all identified stakeholders.
  • Working in conjunction with Sales & Marketing teams, assist in the development of all product related Sales & Marketing collateral.
  • Undertake comprehensive market and competitor analyses from a market and technical perspective to understand the strengths and weaknesses of competitive product offerings and identify commercial opportunities for Trace One
  • Prepare, maintain, and evangelize high-level product roadmap(s) which define enhancements for short- and long-term MVP-based releases.
  • Represent the market/business perspective within the product innovation life cycle from strategic planning from ideation, through definition, build and testing to the release process.
  • Set priorities and manage the specific product backlog within the context of the overall strategic roadmap, aligned to Company objectives.
  • Accountable for the approval of all business and functional requirements documentation, based on robust market needs and use cases, created by the Product Delivery team(s), collaborating in particular with Product Owners and Business Analysts.
  • Provide leadership and co-ordination for the processes and activities of cross-functional teams working on the innovation and/or industry solution to help assure on-time delivery of products to high standards of quality.
  • Monitor and analyze new technologies and collaborate with Engineering to assess their potential applications to Trace One’s product portfolio.
  • Provide appropriate Pre-Sales support for global Trace One Sales and PS teams, defining appropriate product / solution(s) that will contribute to the successful conversion of prospects to clients.
Reporting & Collaboration Lines This role reports to the Director of Solution Management for Manufacturers Cross-functional Collaboration Matrix Board level (CEO, CPO, CTO etc) Solution Managers Product Marketing Managers Product Owners Technical Project Managers Project Delivery teams – BAs, DEV/UI/UX engineers, QA, technical writers Resource Managers Global Sales / Pre-sales teams Global Marketing team Professional Services teams Trace One honors its commitments under articles 1 and 18 of Law No. 68/1999 and gives special consideration to candidates in protected categories. Candidates' personal data are processed by Trace One for recruitment purposes. Full privacy policy statements can be found on Trace One is an equal opportunities employer. #J-18808-Ljbffr

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