Kion Integrated Services

3 giorni fa

CERNUSCO SUL NAVIGLIO, Italia Tn Italy A tempo pieno

col-wideJob Description:

What we offer:
He / She will be Responsible to manage the activities within the integrated offering program. He / She will have to take the program under control well beyond the Financials results to drive alignment with ITS. He/She will work in close co-operation with Market Leaders, all others EMEA CS Business unit Directors and Sales team to maximize the return of this initiative.
He / She will drive the commercialization and strategic commercial actions for CS supporting the market leaders to create and maintain the right toolkit for selling CS products and services.
In the role He/She will support the sales team by optimizing processes, maintaining data integrity, and ensuring the smooth operation of the sales department. This role involves analyzing sales data, managing sales tools and systems, and collaborating with various departments to drive sales efficiency and effectiveness.
Main responsabilities
Coordinate effort between Kion, Line and Still for a coordinate CS Strategy
Coordinate effort between IB and commercial strategy
Create and maintain all the commercial toolkit
Define & Maintain critical front line metrics to sell new services
Link with Global functions
Coordinate the process to expand IB penetration
Work in coordination with Ops and process BS Team
Win / Loss follow up actions
Commercial and CS presentation coordination
Define new services value proposition and the story to sell them
Office-based and/or remote work.
May require travel to Customer sites for installations or support in EMEA

Tasks and Qualifications:
Knowledge and qualifications
At least 5 - 10 years' experience in senior management role
Experience to manage a cross functional Team
Degree/MBA qualified or similar level of qualification
Demonstrable track record in managing sizeable workforce cross countries
Technical Competencies (Or Local Equivalents)
Health and Safety awareness
Dematic Products and solutions
Maintenance procedures and spare parts needs
Permanent Operations mobilization and support procedures
Project Management approach
Tools and process to manage Installed Base
Costing and pricing methodologies
Personal competencies
Leadership and Team Skills
Creativity
Ability to Analyse
Customer Focus
Situation Sensitivity
Good communication skills – must be able to influence
High stress tolerance
Results orientation
Analytical ability in problem solving
Team Player, who is supportive and collaborative

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