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Head Of Retail
4 mesi fa
HEAD OF RETAILPOSITIONThe Sales & Marketing Department of DHL Express Italy is looking for a Head of Retail. Reporting to the MD Sales& Marketing, who will have the responsibility ofexecuting a successful Retail Strategy at the country level, in terms of Revenue, Footprint, Quality, Service Point and Brand Guidelines across all Walk-Click-Call channels. Essential requirements to apply:10 + years of Sales background5+ years of experiences in a Retail environmentSolid experience in managing teamsGood understanding of trade marketing and advertising (online and offline)Fluent written and spoken EnglishFluent written and spoken ItalianTravel time 50%Additional requirements: your differential plusDiploma/University Degree in Marketing/Economics or equivalentStrong analytical skills / Data-driven mind-set: Excellent MS Office skillsStrong Results-orientationExcellent leadership capabilities in managing and inspiring people, ability to motivate teamsExcellent presentation and communication skillsInterpersonal, networking and influencing skills Strategic thinking and foresightAbility to work under pressure and Self-MotivatedKEY TASKS:Drive revenue growth and executing a consistent retail walk-click-call strategy across the country: Lead the Commercial Retail StrategyMake sure all flagships personnel are well trained and implement, with training departmentManage Flagships and Retail P&LManage promotional budgetAlign Retail Commercial strategy with the overall Sales& Marketing approachExecute trade-marketing guidelines and ensure all marketing materials align to the guidelines.Implement the mono brand strategy.Define and manage promotions according with central guidelines, working with all stakeholders involved.Exploit all opportunities arising from DHL promotions to boost volumes and attract new customers.Design and drive the retail footprint: Make sure the country has the right size of retail footprint, according to the Retail roadmap Identify, Manage and further develop the retail service points and retail business setting up partnerships with local chains.Implement a standardized partner remuneration model.Make sure the Online Digital Retail Presence is in line with Regional strategyMake sure the locker strategy is in line with the Retail oneDevelops the framework, methodology and tools: Involving other functional heads such as Customer Service, Operations and IT to ensure that all teams contribute to provide Service Points and Customers a smooth experience in dealing with DHL Express, across all touchpoints.Assure the country is well covered by Service Point based on market potentialConduct regular visits to Service Point to ensure compliance in all aspects.Make sure retail policies, procedures and roadmaps are in line with the regional one.Ensuring an appropriate retail support structure in countries.People Management: Manage and coordinate the activities, establishing intervention priorities, defining the methods and timing of work plans and ensuring their constant monitoring.Motivate and promote professional growth, development and motivation of team members through coaching and feedback.Promote team culture.Stimulates and promotes cooperation with other internal stakeholdersEnsure appropriate talent selection, organization and leadership for major areas of team organization.WHAT'S NEXT?Apply now and upload your CV online and complete the profile and pre-screening questions.If your CV has been shortlisted you will receive an invitation to conduct a video interview and than our HR Team will contact you to provide further details.MORE INFORMATIONWorkplace: To be determined based on the candidate's work location (Central-North Italy); preferably in HQ: Innovation Campus, Peschiera Borromeo (MI) Working time: Full-timeReport to: MD Sales & MarketingContract type: Permanent ContractSalary package: Commensurate with previous experienceCONNECTING PEOPLE. IMPROVING LIVES
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