Partner Success Manager
2 settimane fa
Travel required – up to 50% What You'll Do As a Partner Success Manager, you will work closely with our Partners to enable them to build a successful customer success practice. You will be the CX point-of-contact with your aligned Partners, helping them drive software adoption and accelerate the customer lifecycle. Your responsibilities will include: Enabling key Partners to own the adoption of Cisco Software through available programs. Supporting partners in delivering Success Programs and initiatives with their customers, and providing insights to optimize these programs. Facilitating workshops and training sessions to educate partners on our products, using successful case studies to drive onboarding. Acting as a liaison between Partners and Cisco's CX product teams, sharing feedback to advise on product development and improvements. Supervising and reporting on the progress of adoption initiatives, assessing their impact, and iterating on strategies as needed. Managing services and service creation. Who You'll Work With You will collaborate with our Partners and Customer Success Specialist Teams to drive software adoption. Additionally, you will partner with our Sales, Renewals, and the PAM team to assist in driving Annual Recurring Revenue (ARR). Who You Are You are dynamic and strategic, with a strong focus on enabling partners to drive customer adoption of solutions and increase their success. You excel at helping partners connect Cisco software to agreed-upon success measures and remove adoption barriers. Your expertise in driving usage consumption, customer satisfaction (CSAT), renewals, and expansion is unparalleled. You are a coach and mentor, working closely with partners to build their Customer Success best standards. Your collaborative approach ensures that partners are well-equipped to drive the renewal and growth of Cisco's software business. Your ability to align with partners and support their success is key to achieving shared business objectives and delivering outstanding value to customers. Minimum qualifications: Experience with development and execution of adoption plans across technology portfolio (e.g. Security, Observability, Networking). 2 years of Partner enablement including software adoption across Partner ecosystem/building service propositions with partners. Experience of building and driving strong relationships within the partner and partner sales community based on trust. Experience leading virtual cross-functional teams in a matrix organization and building positive collaborative relationships. Experience with recurring revenue concepts, margin and attrition. Italian or Spanish language proficiency. Why Cisco? WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. Nearly every internet connection around the world touches Cisco. We're the Internet's optimists. Our technology makes sure the data traveling at light speed across connections does so securely. We're helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We're helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise. We tackle whatever challenges come our way. We have each other's backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that). We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we're committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions. So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us WeAreCisco J-18808-Ljbffr
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Partner Success Manager
7 giorni fa
Milano, Italia Appian A tempo pieno**Partner Success Manager, EMEA** **Brief Description**: **Partner Success Managers own accelerating the development of the Appian practices in our largest implementation partners, maximizing the commercial benefits to both Appian and our partners. They do this by**: - **Developing enablement strategies to enhance partner Appian delivery capabilities** -...
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Partner Success Manager
5 giorni fa
Milano, Italia Appian A tempo pieno**Partner Success Manager, EMEA****Brief Description**:**Partner Success Managers own accelerating the development of the Appian practices in our largest implementation partners, maximizing the commercial benefits to both Appian and our partners.They do this by**:- **Developing enablement strategies to enhance partner Appian delivery capabilities**-...
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Partner Success Manager
2 settimane fa
Milano, Italia Cisco Systems A tempo pienoTravel required – up to 50%What You'll Do As a Partner Success Manager, you will work closely with our Partners to enable them to build a successful customer success practice. You will be the CX point-of-contact with your aligned Partners, helping them drive software adoption and accelerate the customer lifecycle. Your responsibilities will...
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Partner Success Manager
2 mesi fa
Milano, Italia Cisco Systems A tempo pienoTravel required – up to 50% What You'll Do As a Partner Success Manager, you will work closely with our Partners to enable them to build a successful customer success practice. You will be the CX point-of-contact with your aligned Partners, helping them drive software adoption and accelerate the customer lifecycle. Your responsibilities will include:...
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Partner Success Manager
4 settimane fa
Milano, Italia Cisco Systems A tempo pienoTravel required – up to 50% What You'll Do As a Partner Success Manager, you will work closely with our Partners to enable them to build a successful customer success practice. You will be the CX point-of-contact with your aligned Partners, helping them drive software adoption and accelerate the customer lifecycle. Your responsibilities will include:...
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Partner Success Manager
2 mesi fa
Milano, Italia Cisco Systems A tempo pienoTravel required – up to 50% What You'll Do As a Partner Success Manager, you will work closely with our Partners to enable them to build a successful customer success practice. You will be the CX point-of-contact with your aligned Partners, helping them drive software adoption and accelerate the customer lifecycle. Your responsibilities will include:...
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Partner Success Manager
12 ore fa
Milano, Italia Cisco Systems A tempo pienoTravel required – up to 50%What You'll DoAs a Partner Success Manager, you will work closely with our Partners to enable them to build a successful customer success practice.You will be the CX point-of-contact with your aligned Partners, helping them drive software adoption and accelerate the customer lifecycle.Your responsibilities will include:Enabling...
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Partner Success Specialist
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Milano, Italia Teamsystem A tempo pieno**TeamSystem** è il leader italiano nel mercato delle soluzioni digitali per la gestione del business di imprese di ogni settore e dimensione. Siamo tra le realtà italiane più dinamiche: dal 2000 la nostra crescita è avvenuta con tassi nettamente superiori a quelli medi del mercato IT, facendoci diventare in breve tempo leader nel settore informatico e...
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Partner Success Specialist
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Milano, Italia Teamsystem A tempo pieno**TeamSystem** è il leader italiano nel mercato delle soluzioni digitali per la gestione del business di imprese di ogni settore e dimensione.Siamo tra le realtà italiane più dinamiche: dal 2000 la nostra crescita è avvenuta con tassi nettamente superiori a quelli medi del mercato IT, facendoci diventare in breve tempo leader nel settore informatico e un...
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Milano, Italia Acronis A tempo pienoThe **Cloud Partner Success Manager (NEUR)** is responsible for managing and growing relationships with cloud partners across the Northern Europe region. This role focuses on ensuring the successful adoption, integration, and expansion of Acronis' cloud solutions within partner organizations, driving mutual business success. **WHAT YOU'LL DO** - Make a...
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Milano, Italia Amazon A tempo pienoWould you like to be part of a team that is redefining the IT industry? Amazon Web Services is leading the next paradigm shift in computing and is looking for world class candidates to help drive opportunities with our valued Italy partner network. You will be at the heart of key trends like artificial intelligence, machine learning, serverless and IoT,...
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Cloud Partner Success Manager With English
2 giorni fa
Milano, Italia Acronis A tempo pienoThe **Cloud Partner Success Manager (NEUR)** is responsible for managing and growing relationships with cloud partners across the Northern Europe region.This role focuses on ensuring the successful adoption, integration, and expansion of Acronis' cloud solutions within partner organizations, driving mutual business success.**WHAT YOU'LL DO**- Make a...
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Partner Success Director
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Milano, Italia BOARD International SA A tempo pienoBoard Italia is currently looking for a self-starter, results-driven **Partner Success Director** to join our team as part of our continued expansion across the Country. Founded in 1994, Board International has built the most agile, flexible, scalable and comprehensive Decision-Making platform over the last 28 years. This well-established, global company is...
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Alliances - Partner Account Manager
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Milano, Italia Salesforce A tempo pienoJob Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...
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Customer Success Partner
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Milano, Italia Unobravo A tempo pienoVuoi rivoluzionare con noi il mondo della psicologia? **Unobravo** è la Startup che ha sdoganato per prima in Italia l’**e-mental care**, offrendo un servizio di **psicoterapia online** d’eccellenza e imponendosi rapidamente come leader del settore. Il Team Clinico oggi conta **2.000 terapeuti, **ha seguito più di **35.000 persone** lungo il percorso...
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Partner Success Director
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Milano, Italia Board International Sa A tempo pienoBoard Italia is currently looking for a self-starter, results-driven **Partner Success Director** to join our team as part of our continued expansion across the Country.Founded in 1994, Board International has built the most agile, flexible, scalable and comprehensive Decision-Making platform over the last 28 years.This well-established, global company is...
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Alliances - Partner Account Manager
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Milano, Italia Salesforce A tempo pienoJob CategorySalesJob Details**About Salesforce**We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career...
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Customer Success Partner
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Milano, Italia Unobravo A tempo pienoVuoi rivoluzionare con noi il mondo della psicologia?**Unobravo** è la Startup che ha sdoganato per prima in Italia l'**e-mental care**, offrendo un servizio di **psicoterapia online** d'eccellenza e imponendosi rapidamente come leader del settore.Il Team Clinico oggi conta **2.000 terapeuti, **ha seguito più di **35.000 persone** lungo il percorso per il...
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Milano, Italia Aws Emea Sarl (Italy Branch) A tempo pienoWould you like to be part of a team that is redefining the IT industry?Amazon Web Services is leading the next paradigm shift in computing and is looking for world class candidates to help drive opportunities with our valued Italy partner network.You will be at the heart of key trends like artificial intelligence, machine learning, serverless and IoT,...
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Delivery Success Manager
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Milano, Italia Cornerstone OnDemand, Inc. A tempo pieno**We're looking for a** **Delivery Success Manager** **Delivery Success Manager **at Cornerstone OnDemand Cornerstone OnDemand has an exciting opportunity. We are seeking a high-functioning individual to join the Delivery Success Team at Cornerstone OnDemand as a: **Delivery Success Manager **(DSM) This as an exciting opportunity for someone to join our...
