Guest Service Agent

3 mesi fa

Milano, Italia Starhotels A tempo pieno

Guest Service Agent (Turnante) - Hotel Business Palace, Milano Join Starhotels and become part of the Reception Team as Guest Service Agent at our Hotel Business Palace in the heart of Milan. As the first point of contact for our guests, you'll create memorable experiences during arrival, stay and departure.
Your responsibilities include:
Being the friendly face that responds promptly to guest inquiries, providing information and assistance.Handling check-in, check-out activities as well as other related tasks.Efficiently managing guest messages and requests.Support the team during the night shifts, embracing the night charm.Staying updated about hotel services, guest needs, and special events.Ensuring lobby and Front Desk standards and safety compliance.Adhering to policies and procedures when working front of house equipment and property management systems.Exceed expectations revealing:
A unique personality and a true passion for hospitality.Familiarity with Opera PMS for efficient operations.Excellent communication skills.Ability to anticipate and resolve challenges and complaint resolution finesse.A commitment to delivering a high level of customer service.Impeccable grooming standards.Versatility in handling various work scenarios.Enthusiasm when being assigned to both individual and team-oriented tasks.Mastery of the local area, enhancing guest experiences.Embrace global diversity by speaking:
Italian – fluentlyEnglish – fluentlyAdditional languages are a plus.Unlock a world of benefits including:
Stylish uniforms with complimentary laundering.Exclusive discounted stays within the group.Ticket Restaurants for delightful dining.Performer Management Program.Embrace growth with:
Exceptional career advancement opportunities.An attractive compensation package based on your experience.The chance to be a part of an ambitious, caring organization.At Starhotels, our commitment to equality and inclusion expresses our desire to create a work environment that recognises and appreciates the uniqueness of each person and promotes diversity in all its nuances. This position is open to candidates of all backgrounds, regardless of ethnicity, gender, sexual orientation or disability.
Join us to shape your outstanding career Send in your application and let's create exceptional memories together.

#J-18808-Ljbffr

  • Guest Service Agent

    5 mesi fa

    Milano, Italia Armani Hotel Milano A tempo pieno

    Armani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Guest Service Agent to join our Lifestyle Department.• Be located in the Hotel Lobby in order to assist guests whenever required.• Welcome and handle all walk-ins.• Support the LSM and ALSM with any administrative duties.• Run required...

  • Guest Service Agent

    6 mesi fa

    Milano, Italia Palazzo Parigi Hotel & Grand SPA A tempo pieno

    Palazzo Parigi Hotel & Grand SPA, Struttura 5 stelle Lusso nel cuore di Milano, è alla ricerca di una figura di Guest Service Agent da inserire all’interno del proprio staff. La figura ricercata si occuperà delle seguenti attività: - Gestione dei processi di check-in e check-out; - Rooming dei clienti; - Gestione delle operazioni di cassa e delle...

  • Guest Service Agent

    1 mese fa

    Milano, Italia Palazzo Parigi Hotel & Grand SPA A tempo pieno

    Palazzo Parigi Hotel & Grand SPA, Struttura 5 stelle Lusso nel cuore di Milano, è alla ricerca di una figura di Guest Service Agent da inserire all’interno del proprio staff. La figura ricercata si occuperà delle seguenti attività: - Gestione dei processi di check-in e check-out; - Rooming dei clienti; - Gestione delle operazioni di cassa e delle...

  • Guest Service Agent

    6 mesi fa

    Milano, Italia Emaar Hotels & Resorts SRL (Armani Hotel Milano) A tempo pieno

    GUEST SERVICE AGENT INTERN **MAIN RESPONSIBILITIES**: - Welcome guests - Support the LS Manager and its team in administrative tasks - Support in managing guest requests in person and / or by phone - Learn to use sales techniques by offering services to the customer and interpreting his requests - Manage excellent relationships with colleagues from various...

  • Guest Service Agent

    6 mesi fa

    Milano, Italia Palazzo Parigi Hotel & Grand SPA A tempo pieno

    Palazzo Parigi Hotel & Grand SPA, Struttura 5 stelle Lusso nel cuore di Milano, è alla ricerca di una figura di Guest Service Agent da inserire all’interno del proprio staff. La figura ricercata si occuperà delle seguenti attività: - Gestione dei processi di check-in e check-out; - Rooming dei clienti; - Gestione delle operazioni di cassa e delle...

  • Guest Service Agent

    6 mesi fa

    Milano, Italia Cosmo Hotel spa A tempo pieno

    Palazzo Parigi Hotel & Grand SPA, Struttura 5 stelle Lusso nel cuore di Milano, è alla ricerca di una figura di Guest Service Agent da inserire all’interno del proprio staff. **La figura ricercata si occuperà delle seguenti attività**: Gestione dei processi di check-in e check-out; Rooming dei clienti; Gestione delle operazioni di cassa e delle...

  • Guest Service Agent

    6 mesi fa

    Milano, Italia STARHOTELS S.P.A. A tempo pieno

    Join Starhotels and become part of the Front Office team at one our **Hotels **in the heart of **Milan**. - Hotel E.c.ho. - Hotel Anderson - Hotel Ritz - Hotel Business Palace - Hotel Rosa Grand If you have any preference for a particular hotel, please specify it in the cover letter. As a** Guest Service Agent** you'll be the first point of contact for our...

  • Guest Service Agent

    3 mesi fa

    Milano, Italia STARHOTELS S.P.A. A tempo pieno

    Join Starhotels and become part of the Front Office team at one of our **Hotels **in the heart of **Milan**. - Hotel E.c.ho. - Hotel Anderson - Hotel Ritz - Hotel Business Palace - Hotel Rosa Grand If you have any preference for a particular hotel, please specify it in the cover letter. As a** Guest Service Agent** you'll be the first point of contact for...

  • Guest Service Agent

    4 mesi fa

    Milano, Italia Cosmo Hotel Spa A tempo pieno

    Palazzo Parigi Hotel & Grand SPA, Struttura 5 stelle Lusso nel cuore di Milano, è alla ricerca di una figura di Guest Service Agent da inserire all'interno del proprio staff.La figura ricercata si occuperà delle seguenti attività: Gestione dei processi di check-in e check-out; Rooming dei clienti; Gestione delle operazioni di cassa e delle attività...

  • Guest Service Agent

    5 mesi fa

    Milano, Italia Rocco Forte Hotels A tempo pieno

    **Guest Service Agent**: Permanent Rocco Forte House, Milan Milan, Italy APPLY Rocco Forte House in Milan, our new opening set for next July, is an exquisite 19th century Milanese palazzo located on Via Manzoni, on the corner of Via della Spiga, in the heart of the city’s most fashionable neighbourhood, Quadrilatero della Moda. Sensitively restored to...

  • Guest Service Agent

    5 mesi fa

    Milano, Italia Emaar Hotels & Resorts SRL (Armani Hotel Milano) A tempo pieno

    Armani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Guest Service Agent to join our Lifestyle Department. - Be located in the Hotel Lobby in order to assist guests whenever required. - Welcome and handle all walk-ins. - Support the LSM and ALSM with any administrative duties. - Run required...

  • Guest Service Agent

    6 mesi fa

    Milano, Italia Emaar Hotels & Resorts SRL (Armani Hotel Milano) A tempo pieno

    Armani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Guest Service Agent to join our Lifestyle Department. - Be located in the Hotel Lobby in order to assist guests whenever required. - Welcome and handle all walk-ins. - Support the LSM and ALSM with any administrative duties. - Run required...

  • Guest Service Agent

    6 mesi fa

    Milano, Italia Emaar Hotels & Resorts SRL (Armani Hotel Milano) A tempo pieno

    Armani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Guest Service Agent to join our Lifestyle Department. The knowledge of Chinese is considered a plus in order to obtain the job. - Be located in the Hotel Lobby in order to assist guests whenever required. - Welcome and handle all walk-ins. -...

  • Guest Service Agent

    6 mesi fa

    Milano, Italia Emaar Hotels & Resorts SRL (Armani Hotel Milano) A tempo pieno

    Armani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Guest Service Agent to join our Lifestyle Department. The knowledge of Chinese is considered a plus in order to obtain the job. - Be located in the Hotel Lobby in order to assist guests whenever required. - Welcome and handle all walk-ins. -...

  • Guest Service Agent

    6 mesi fa

    Milano, Italia Armani Hotel Milano A tempo pieno

    Armani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Guest Service Agent to join our Lifestyle Department. Be located in the Hotel Lobby in order to assist guests whenever required. - Welcome and handle all walk-ins. - Support the LSM and ALSM with any administrative duties. - Run required...

  • Guest Service Agent

    1 mese fa

    Milano, Lombardia, Italia Iziwork A tempo pieno

    Descrizione del ruoloEntra a far parte del Team Reception come Guest Service Agent per un importante Hotel. Come primo punto di contatto per i nostri ospiti, creerai esperienze memorabili durante l'arrivo, il soggiorno e la partenza.ResponsabilitàEssere il volto amico che risponde prontamente alle richieste degli ospiti, fornendo informazioni e...

  • Guest Service Agent

    5 mesi fa

    Milano, Italia Iziwork A tempo pieno

    Guest Service Agent / ReceptionistIziwork è un'agenzia digitale per il lavoro che ti semplificherà la vita. Candidati in pochi click e per ogni evenienza avrai la possibilità di contattare il nostro servizio clienti.Descrizione posizioneEntra a far parte del Team Reception come Guest Service Agent per un importante Hotel. Come primo punto di contatto per...

  • Guest Service Agent

    4 settimane fa

    Milano, Italia Starhotels S.P.A. A tempo pieno

    Join Starhotels and become part of the Front Office team at one of our Hotels in the heart of Milan. Hotel E.c.ho. Hotel Anderson Hotel Ritz Hotel Business Palace Hotel Rosa Grand If you have any preference for a particular hotel, please specify it in the cover letter. As a Guest Service Agent you'll be the first point of contact for our guests, creating...

  • Guest Service Agent

    5 mesi fa

    Milano, Italia Iziwork A tempo pieno

    Guest Service Agent / ReceptionistIziwork è un'agenzia digitale per il lavoro che ti semplificherà la vita.Candidati in pochi click e per ogni evenienza avrai la possibilità di contattare il nostro servizio clienti.Descrizione posizioneEntra a far parte del Team Reception come Guest Service Agent per un importante Hotel.Come primo punto di contatto per i...

  • Guest Service Agent

    2 giorni fa

    Milano, Italia Starhotels S.P.A. A tempo pieno

    Join Starhotels and become part of the Front Office team at one of our Hotels in the heart of Milan.Hotel E.c.ho.Hotel AndersonHotel RitzHotel Business PalaceHotel Rosa Grand If you have any preference for a particular hotel, please specify it in the cover letter.As a Guest Service Agent you'll be the first point of contact for our guests, creating memorable...