Telesales Account

5 mesi fa

Milano, Italia SIXT Italy A tempo pieno

Siamo uno dei principali fornitori di servizi di mobilità a livello mondiale con un fatturato di quasi 1,53 miliardi di euro e 7.000 dipendenti in tutto il mondo. La nostra piattaforma di mobilità ONE unisce i nostri prodotti SIXT rent (noleggio auto), SIXT share (car sharing), SIXT ride (servizi taxi e chauffeur), SIXT+ (auto abbonamento) e fornisce ai nostri clienti l'accesso a una flotta di 205.400 veicoli, i servizi di 1.500 partner e 1,5 milioni di autisti in tutto il mondo. Insieme ai nostri partner commerciali in franchising, operiamo in più di 110 paesi con circa 2.070 stazioni di noleggio.

Per SIXT, un'esperienza di prima categoria e un servizio clienti eccezionale sono le priorità. Ci affidiamo a un solido spirito imprenditoriale e a una stabilità a lungo termine e orientiamo la nostra strategia aziendale alla lungimiranza.

Vuoi rivoluzionare il mondo della mobilità e salire a bordo con noi? Candidati ora

Come Telesales Hunter sarai responsabile della crescita del portafoglio clienti esistenti nel ramo SME Accounts, con contatti telefonici e se necessario telematici.

Nello specifico, ti occuperai di:
1. Monitoraggio dei lead generati in Salesforce quotidianamente

2. Contattare nuovi lead entro 24 ore dall'arrivo della richiesta

3. Analizzare la richiesta del cliente e sviluppare un'offerta in linea con l'esigenza di Business

4. Proporre prodotti e servizi adeguati al target e all'utilizzo

5. Intervenire con nuove proposte, nel caso in cui la prima offerta non sia totalmente allineata

6. Inviare il contratto entro i tempi stabiliti

7. Monitorare lo stato dell'offerta, assicurandosi che il cliente proceda con il noleggio

8. Fornire supporto in fase di prenotazione ed assicurarsi che il noleggio vada a buon fine

9. Aggiornare i sistemi con le azioni di follow up attraverso il Gestionale Salesforce

10. Raggiungere i target prestabiliti in termini di vendita e di qualità dei processi

Requisiti richiesti:
1. Almeno 2 anni di esperienza nelle vendite e nel Customer Service

2. Attitudine per le vendite e predisposizione alla gestione telefonica dei clienti

3. Capacità di analisi della domanda e dei bisogni del cliente e dell'azienda

4. Ottima conoscenza dell’inglese

5. Ottime doti comunicative, relazionali e organizzative

6. Capacità di lavorare sia in autonomia, gestendo in maniera adeguata il proprio tempo, sia in team

7. Capacità di risolvere problemi e proporre soluzioni innovative

8. Conoscenza del pacchetto Office. La conoscenza di Salesforce verrà considerato un plus.

**Additional Information**:
La risorsa verrà inserita presso la sede Centrale di Segrate e farà parte del Team Sales. Orario di Lavoro: Full Time.

**About the department**:
SIXT stands for premium quality not only in regards to vehicles, but also in sales. The Customer is the King. As one of the most innovative, fastest-growing and profitable mobility providers in the world, the customer is always the focus for SIXT. Our sales department, as the most important bridge to our customers, enables us to further expand our market leadership in Germany and to intensively support SIXT in its international expansion. Sales at SIXT stands for a dynamic working atmosphere, innovative products, and excellent service quality.

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