Customer Service Assistant
7 mesi fa
**ROLE DESCRIPTION**
We are looking for a competent Service Assistant to help with the organisation and running of the daily administrative operations of the company.
This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.
Service assistant responsibilities include providing administrative support to ensure efficient operation of the office.
You must be reliable and hardworking with great communication skills.
**RESPONSIBILITIES**
- Basic customer service tasks
- Book examinations services
- Entering calendar dates in online portals
- Organise Virtual training sessions through GTT, Zoom, Teams,
- Report to management on activities and issues
- Create and update records ensuring accuracy and validity of information
- Maintain trusting relationships with suppliers, customers and colleagues
- Monitor the filling in of feedback forms and attendance sheets
- Sending and archiving documents requested by customers
- Purchase supplies and training materials according to specifications
- Control inventory levels and ensure availability of training material
- Direct the flow of packages from preparation to shipment
- Answer and direct phone calls
- Collaborate with Service Manager and the team
**SKILLS**
- Proven experience as customer assistant or in another relevant administrative role
- Thorough understanding of office management procedures
- Excellent time management skills and ability to multitask and prioritise work
- Analytical abilities and aptitude in problem-solving
- Excellent written and verbal communication skills
- Strong organisational and planning skills
- Proficiency in spoken and written English
- Knowledge of French and/or German and/or Dutch is highly appreciated
- Proficiency in MS Office-Google Drive
- Familiarity with basic accounting principles
**COMPETENCES**
- Able to embrace QRP Core Values in everyday work
- We do our utmost to make our clients happy
- We enjoy working together as a team
- We keep our word
- We are committed to our professional development
- Results orientation
- Accuracy
- Autonomy
- Problem Solving
- Time Management
- Teamwork
- Flexibility
- Openness to change
- Sense of belonging
- Highly analytical
- Excellent writer and communicator (in both the written and verbal form)
**RELATIONSHIP**
- Reporting to Operations Manager/Finance Manager
- Working relationships - Office Manager, Marketing Manager, Business Development Manager
The intensive recruitment process includes interviews, reference checks and psychometric assessments.
Contratto di lavoro: Tempo pieno
Benefit:
- Bevande gratis
- Buoni pasto
- Computer aziendale
- Orario flessibile
- Snack gratis
Orario:
- Dal lunedì al venerdì
- No weekend
Tipi di retribuzione supplementare:
- Quattordicesima
- Tredicesima
Istruzione:
- Laurea triennale (Obbligatorio)
Esperienza:
- addetto/a assistenza clienti: 2 anni (Obbligatorio)
Lingua:
- inglese (Obbligatorio)
- Francese (Preferenziale)
- Olandese (Preferenziale)
-
Customer Service Assistant
3 mesi fa
Como, Italia QRP International A tempo pieno**ROLE DESCRIPTION** We are looking for a competent Service Assistant to help with the organisation and running of the daily administrative operations of the company. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results. Service assistant...
-
Responsabile Customer Service
3 mesi fa
Como, Italia ITALIANPACK SPA A tempo pienoItalianpack**, **azienda produttrice di macchine per confezionamento alimentare, è alla ricerca di un/una Responsabile Customer Service. Alla risorsa sarà demandato il compito di soddisfare le esigenze del cliente, ottimizzando i processi di comunicazione tra la parte operativa/produttiva aziendale e la forza vendita dell’azienda. Oltre alla...
-
Customer Service Representative
2 settimane fa
Como, Italia adh Personal Thüringen A tempo pienoRequisition ID: 22926Built on talent, technology, and trust, Grace is a leading global supplier of catalysts and engineered materials. The company's two industry-leading business segments—Catalysts Technologies and Materials Technologies—provide innovative products, technologies, and services that enhance the products and processes of our customers...
-
Customer Service Representative
2 settimane fa
Como, Lombardia, Italia Frattallone's A tempo pienoJob Summary:We are seeking a highly skilled Sales Associate to join our team at Frattallone's. As a key member of our sales team, you will be responsible for providing exceptional customer service, building customer relationships, and driving sales growth.About the Role:Customer Service: You will be the face of our company, ensuring that every customer...
-
Customer Service Estero
6 mesi fa
Como, Italia HAYS A tempo pienoCustomer Service - Export - Back Office - Health Care - Beauty Il nostro cliente è una realtà specializzata in prodotti cosmetici professionali per capelli. Facente parte di un gruppo presente a livello globale, sono riconosciuti per la qualità e l’innovazione che contraddistingue i loro prodotti. **Il tuo nuovo ruolo** Stiamo ricercando una figura...
-
Italian Speaking Customer Service
1 settimana fa
Como, Italia adh Personal Thüringen A tempo pienoThe House of Mercier is excited to announce an opening for an Italian Speaking Customer Service Representative based in Athens, Greece.In this engaging role, you will be responsible for providing exceptional customer support to our Italian-speaking clients, assisting them with inquiries related to our products and services.Your proactive approach and...
-
Impiegato/a Customer Service
7 mesi fa
Como, Italia Smart Skills Center Agenzia per il Lavoro Srl A tempo pieno**_Smart Skills Center - Agenzia per il lavoro_**,** sta selezionando per conto di azienda cliente operante nel settore metalmeccanico, un/una: **IMPIEGATO/A CUSTOMER SERVICE** **La risorsa si occuperà di**: - assistenza al cliente secondo il canale telefonico e tramite mail, - supporto alle richieste dei clienti; - gestione dei reclami dei...
-
CUSTOMER SERVICE ASSOCIATE with ITALIAN
1 settimana fa
Como, Italia adh Personal Thüringen A tempo pienoAt TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable, and more connected world.Job OverviewTE Connectivity's Customer Service Teams interact with customers, company sales, and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and...
-
Customer Service Estero
6 mesi fa
Como, Italia We Hunt A tempo pienoPer azienda italiana operante nel **packaging **industriale siamo alla ricerca di un Back Office Commerciale, con conoscenza della lingua Inglese, per la gestione dei clienti esteri e italiani. **Posizione** La persona inserita, e che riporterà al Customer Service Manager, si occuperà della gestione dei clienti esteri. Più nello specifico, avrà la...
-
F&b Assistant Internship in Como
7 mesi fa
Como, Italia Up level Scuola di Management A tempo pieno**Como** Prestigious international chain hotel with a 4* rating offers an internship opportunity as an F&B Assistant located in the heart of Como. The intern will be responsible for: - Working closely with colleagues in the Food & Beverage department to ensure smooth and high-quality service - Participating in team meetings, sharing feedback and ideas to...
-
Customer Service Representative
1 settimana fa
Como, Italia Lubrizol Corporation A tempo pienoPulsar Tabulador para desplazarse para pasar el enlace del contenidoSeleccione la frecuencia (en días) para recibir una alerta: Crear alertaAcerca de LubrizolLubrizol Corporation, una empresa de Berkshire Hathaway, es una empresa química especializada cuya ciencia ofrece soluciones sostenibles para fomentar la movilidad, mejorar el bienestar y potenciar la...
-
Assistant Country Manager
1 mese fa
Como, Italia Hays A tempo pienoLa tua nuova azienda Per importante realtà, leader di mercato nel settore di riferimento, siamo alla ricerca di un/una Personal Assistant. Il tuo nuovo ruolo Riportando direttamente al Managing Director ti occuperai di: attività di segreteria: agenda, trasferte, spedizioni, posta, cancelleria, etc supporto e gestione dei clienti (customer service)...
-
Assistant Food and Beverage Manager
8 mesi fa
Como, Italia Hilton A tempo pienoAn Assistant Food and Beverage Manager is responsible for assisting with managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. **What will I be doing?** As an Assistant Food and Beverage Manager, you will be responsible for assisting with managing...
-
Customer Service Representative
1 settimana fa
Como, Italia adh Personal Thüringen A tempo pienoJob Title:Customer Service Representative (Italian speaking) - Streaming Service ProjectJob Description: The Advisor I Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.This position provides customer service support and resolution of routine problems regarding...
-
Customer Service Agent with Italian
2 settimane fa
Como, Italia adh Personal Thüringen A tempo pienoAs a Customer Service Agent with Italian, you will be supporting our prestige brand Client in the European market, providing a fantastic customer experience on all interactions and leaving a lasting impression. You will be supported with extensive initial training to help you build the knowledge and skills required to work with confidence.Job Title:Customer...
-
Customer Service Representative
1 settimana fa
Como, Italia adh Personal Thüringen A tempo pienoJob Title:Customer Service Representative (Italian speaking)The Advisor I Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding the client's product or services.Experience...
-
Customer Service Representative
1 settimana fa
Como, Italia adh Personal Thüringen A tempo pienoJob Title:Customer Service Representative (Italian speaking) - Household AppliancesThe Advisor I Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.This position provides customer service support and resolution of routine problems regarding client's products or...
-
Customer Service Representative
6 mesi fa
Como, Italia Saati Spa A tempo pienoSAATI è una multinazionale che sviluppa, produce e commercializza tessuti tecnici altamente avanzati, prodotti chimici e membrane per l’industria. Operiamo principalmente in tre aree: stampa serigráfica, chimica, filtrazione e protezione balistica. I processi produttivi, specifici per ogni area, si basano tutti sul _know-how_ SAATI e sul suo tipico...
-
Customer Service Agent with Italian
1 settimana fa
Como, Italia adh Personal Thüringen A tempo pienoSeniority Level:Entry levelAbout the Role:Our Customer Service Agent is the first point of contact for our external customers ON/OFF Trade and our internal stakeholders. At AB InBev, dreaming big is what we do. Brewing the world's most loved beers, building iconic brands like Samson, Stella Artois, and Corona, and crafting meaningful moments are what inspire...
-
Customer Service Sales Representative
7 giorni fa
Como, Italia adh Personal Thüringen A tempo pienoCustomer Service Sales Representative (Italian-Speaking) On Site HS03Job Title:Customer Service Sales Representative (Italian-Speaking) On Site HS03Experience the power of a game-changing career. Want to be part of an innovative and growing team?We're a global technology and services leader that powers the brands of the future. We help well-known brands, the...