2024 - Booking Agent - Hotel Rosa Grand, Milano
4 settimane fa
Join Starhotels and become part of the Booking Team as Booking Agent at our **Hotel Rosa Grand **in the heart of **Milan**.
As the main contact for rooms’ reservations, you will sponsor our property to the guest and invite them to choose us for their stay.
Your responsibilities include:
- Mastering the art of efficient phone conversations.
- Utilizing finesse in sales techniques, giving suggestions throughout the reservation process.
- Turning inquiries into successful contracted business deals.
- Identifying and pursuing promising sales leads with precision and enthusiasm.
- Responding to all guests in a professional yet approachable tone assuring all reservations are completed and comply with the expectations of our guests.
- Delivering prompt and efficient service that maintains the highest standards while adding a touch of warmth.
- A passionate commitment to delivering exceptional customer experiences.
Exceed expectations revealing:
- A unique personality and a true passion for hospitality.
- Familiarity with Opera PMS for efficient operations.
- Excellent communication skills.
- +2 years’ experience as Booking Agent
- Ability to anticipate and resolve challenges and complaint resolution finesse.
- A commitment to delivering a high level of customer service.
Embrace global diversity by speaking:
- Italian - fluently
- English - fluently
- Additional languages are a plus.
Unlock a world of benefits including:
- Stylish uniforms with complimentary laundering.
- Exclusive discounted stays within the group.
- Performer Management Program.
Embrace growth with:
- Exceptional career advancement opportunities.
- An attractive compensation package based on your experience.
- The chance to be a part of an ambitious, caring organization.
Join us to shape your outstanding career
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Booking Agent
1 settimana fa
Milano, Italia Starhotels A tempo pienoJoin Starhotels and become part of the Booking Team as Booking Agent at our Hotel Rosa Grand in the heart of Milan . As the main contact for rooms’ reservations, you will sponsor our property to the guest and invite them to choose us for their stay. Your responsibilities include: Mastering the art of efficient phone conversations. Utilizing finesse...
-
Booking Agent
1 mese fa
Milano, Italia Starhotels S.P.A. A tempo pienoJoin Starhotels and become part of the Booking Team as Booking Agent at our Hotel Rosa Grand in the heart of Milan.As the main contact for rooms' reservations, you will sponsor our property to the guest and invite them to choose us for their stay.Your responsibilities include:Mastering the art of efficient phone conversations.Utilizing finesse in sales...
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Guest Service Agent
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Milano, Italia STARHOTELS S.P.A. A tempo pienoJoin Starhotels and become part of the Reception Team as **Guest Service Agent** at our **Hotel Rosa Grand **in the heart of Milan. As the first point of contact for our guests, you'll create memorable experiences during arrival, stay and departure. Your responsibilities include: - Being the friendly face that responds promptly to guest inquiries,...
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Milano, Italia STARHOTELS S.P.A. A tempo pienoJoin Starhotels and become part of the Front Office Team as Guest Relations Agent at our **Hotel Rosa Grand**_ _n the heart of **Milan**. As the main contact between hotel and guests, you’ll guide them to have a fantastic stay with a perfect service experience. Your responsibilities include: - Being the key point of contact for our guests, efficiently...
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1 settimana fa
Milano, Italia Starhotels A tempo pienoJoin Starhotels and become part of the Maintenance Team as Repair and Maintenance Attendant at our Hotel Rosa Grand in the heart of Milan . You will ensure that the engineering and maintenance operations within the hotel, including general property maintenance, are working properly and accordingly to the hotels operating standards. Your responsibilities...
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Milano, Italia Starhotels A tempo pienoJoin Starhotels and become part of the Maintenance Team as Repair and Maintenance Attendant at our Hotel Rosa Grandin the heart of Milan. You will ensure that the engineering and maintenance operations within the hotel, including general property maintenance, are working properly and accordingly to the hotels operating standards. Your responsibilities...
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Milano, Italia Starhotels S.P.A. A tempo pienoEntra in Starhotels ed entra a far parte del team di Cucina del nostro Hotel Rosa Grand nel cuore di Milano.In qualità di Chef de Partie, preparerai creazioni culinarie sotto la guida dell'Executive Chef, mostrando una profonda conoscenza di varie tecniche di cucina.Le tue responsabilità includono:Gestione esperta di una o più partite della cucina,...
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Milano, Italia STARHOTELS S.P.A. A tempo pienoJoin Starhotels and become part of the F&B Team at our **Hotel Rosa Grand**, in the heart of **Milan.** As a Banqueting Manager, you are the passionate about realizing exceptional event and banqueting experiences for our guests. Your responsibilities include: - Overseeing all aspects of banquet and event operations, from planning to execution. - Managing a...
