Cecconi's Restaurant Manager

7 mesi fa

Roma, Italia Soho House & Co. A tempo pieno

**Who We Are**

We are a collection of members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact.

The role...

We are currently looking for an outstanding Cecconi's Restaurant Manager to oversee the smooth running of the members' only terrazza restaurant operations whilst delivering exemplary service. You'll be consistent, reliable and excited to be part of leading a first-class team and growing the business. You will have a real passion for what you do, with the ability to build relationships with members and guests alike. Having previous experience in a similar management role, you will understand how to deliver quality service, working at pace, with a positive and engaging personality.

As part of our Soho House team your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact.

The role foresees the following tasks:

- Coordinating daily restaurant management operations
- Delivering superior food and beverage service and maximizing member satisfaction
- Responding efficiently and accurately to restaurant customer complaints
- Coordinate daily Front of the House and Back of the House restaurant operations
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant's good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the SH and Cecconi's brands in the local community through word-of-mouth and events
- Recommend ways to increase productivity and revenues
- Train new and current employees on proper member service practices
- Implement policies and protocols that will maintain future restaurant operations


**Requirements**:

- Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
- Proven customer service experience as a manager
- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Familiarity with restaurant management software, like OpenTable and Micros
- Strong leadership, motivational and people skills
- Acute financial management skills
- BSc degree in Business Administration; hospitality management or culinary schooling is a plus
- Fluent in English is mandatory.

Only those Restaurant Managers who are eligible to work in Italy or have a valid Italian work permit/visa will be considered for the above position.

**Opportunities for all

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