Sales & Service Director

3 settimane fa

Milano, Italia Experience International A tempo pieno

**Descrizione azienda**:
**EXPERIENCE International** is an international recruiting and consulting firm focused on the healthcare area. We work at the international level, helping companies in medical devices, equipment, life science, or pharmaceutical areas to find the best talents and the best professional resources in different markets: medical devices, pharmaceuticals, equipment, and diagnostics.

**Posizione**:
On behalf of an important multinational company that is dedicated to advancing and optimizing the healthcare laboratory, we are looking for an:
**SALES & SERVICE DIRECTOR**

**(IT Healthcare Sector)**

**Main Responsibilities**:

- Leads the development and presentation of proposals to sell and deliver client engagements designs and implements business and technology solutions;
- Responsible for the Marketing planning process for Services across all Businesses in the market and the local execution;
- Responsible for management of Digital Services Operation and Education center teams;
- Helps and oversees the quality of deliverables;
- Develops local go-to-market strategies for services standalone business and support the creation of integral (equipment + service) value propositions to drive profitable growth;
- Identifies and maps the key stakeholders and decision-makers;
- Negotiates contracts;
- Coordinates resources to execute the plan including assigning roles;
- End-to-end ownership of all Services commercial tooling and processes and drive continuous improvement.

**Requisiti**:
The ideal profile has got university degree and some experience (at least 3 years) as Customer Service Manager inside multinational healthcare realities. He/she is familiar with customer service activities and with the latest customer service software, databases and tools.

He/she must be able to think strategically and to efficiently communicate with clients and prestigious interlocutors. He/she knows how to lead and guide a vast team, setting goals clearly and sharing successful strategies. He/she is a manager with proven leadership and analytical skills and a problem-solving orientation.

**Altre informazioni**:
**Job Site: Milan - Italy

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