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IT Business Partner
6 giorni fa
Descrizione del lavoro
Il/La IT Business Partner supporta la gestione dei sistemi informativi della Società, interagendo con gli utenti interni nella risoluzione delle problematiche IT segnalate e coordinando i Progetti di implementazione di nuove funzionalità digitali e upgrade sistemistici.
**I principali compiti ricompresi nella figura di IT Business Partner**:
- Incident management - Gestione delle anomalie segnalate riguardo il funzionamento dei sistemi informativi a supporto dei processi di vendita, servizio e customer care.
- Change management: gestione delle richieste di modifica e innovazione digitale dei sistemi informativi.
- Business Analyst: analisi e disegno dei processi aziendali supportati dai sistemi informativi.
- IT Business Partner: comprensione dei bisogni dei key-users locali e coordinamento con i product team di gruppo/fornitori locali per individuare le soluzioni a copertura dei requisiti di business.
- Document Management: Curare la documentazione richiesta nei cicli di sviluppo software e incident management.
Qualifiche
COMPETENZE E SKILLS RICHIESTE
- Ottima conoscenza della lingua inglese
- Conoscenza di base di architetture in ambito IT e cloud.
- Conoscenze in ambito ITIL
- Conoscenza dei processi di gestione di supporto.
- Conoscenza di base dei processi di software lifecycle management
- 5 anni di esperienza nell’ ambito IT
Caratteristiche Personali:
- Buone doti comunicative
- Buona comprensione delle dinamiche aziendali
- Pragmatico. Capacità di analisi e problem solving
- Orientato al risultato
- Senso di responsabilità
- Entusiasta e flessibile
- Laurea Triennale o specialistica in materie scientifiche o ambito IT
Informazioni aggiuntive
**COMPENSATION & BENEFIT**:
- Dotazione di computer aziendale
- Dotazione di cellulare aziendale
- Iscrizione al fondo assicurativo in riferimento al CCNL Multiservizi
- Ticket Restaurant da 7,5 €
- Pacchetto Smartworking
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