Service and Cargo Junior Claims Handle..
2 settimane fa
La risorsa sarà inserita nel work team Cargo, all'interno della divisione Claims & Expertise specializzata nella gestione dei sinistri, per conto delle società Clienti committenti.
Alla risorsa saranno affidate le seguenti attività, da svolgere sotto la costante supervisione del Manager di riferimento, mediante l'ausilio di specifici tool informatici:
- gestione sinistri e delle rivalse secondo le procedure interne in essere;
- contact center finalizzato a fornire un supporto costante a tutti i player coinvolti nel processo;
- aggiornamento quotidiano dei cruscotti di monitoraggio della gestione sinistri;
- reportistica ed analisi dati da presentare al manager e/o alle mandanti.
La risorsa avrà la possibilità di cooperare costruttivamente al raggiungimento del miglior risultato della commessa, con approccio proattivo e collaborativo, all'interno di un contesto multinazionale che ne favorirà la crescita, grazie all'affiancamento ad esperti professionisti del settore.
Requisiti minimi
- Laurea in ambito scientifico/economico
- 1/2 anni di esperienza nel ruolo
- Utilizzo avanzato del Pacchetto Office, in particolare Excel (livello avanzato)
- Ottima conoscenza della lingua inglese
- Capacità di gestire le relazioni in contesti professionali
- Proattività ed affidabilità
- Buona gestione dello stress
Requisiti Preferenziali
- Disponibilità immediata
- Preferibile conoscenza del mondo Automotive
- Esperienza nella gestione danni
- Disponibilità ad effettuare trasferte
- Capacità di lavorare per obiettivi
Compenso, benefit, Kit ICT
- Compenso commisurato alla seniority posseduta
- Ticket Restaurant (quando in sede)
- KIT ICT:
PC
Contratto
Di tipo subordinato a tempo determinato, con orario full time dal lunedì al venerdì
Sede
DEKRA Roma Bufalotta in alternanza allo smart working
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