Av/vtc Network Administrator

7 mesi fa

Napoli, Italia Serco North America A tempo pieno

Position Description:
Are you a Network Administrator looking for a place where you can make an impact every day? Serco is the place for you Join our Defense team supporting our CNIC program in this exciting role based out of Naples, Italy.

CNIC Regional Offices enable improving operational performance and cost reductions through business process definition, analysis, and development of technical capabilities which automate processes or improve transparency for analytics and decision making.

The CNIC N6 Network Administrator will provide technical support to Audio Visual (AV)/ Video Teleconference Center (VTC) systems.

In this role, you will:

- Provide support in maintaining, troubleshooting, upgrading, and administering AV/VTC and network systems, sub-systems and components
- Continuously check all currently used AV/VTC and network infrastructure systems vendor supportability status, particularly End Of Life (EOL) and End of Support (EOS), and provide the necessary recommendations on how to minimize or avoid any EOL or EOS issues.
- Acquire and maintain the needed accounts to download and or upgrade AV/VTC and network device operating systems or firmware
- Schedule and perform patching or upgrade down time during times when users are not impacted
- Coordinate with various stake holders in support of installation, maintenance, troubleshooting, upgrade and administration of AV/VTC and network systems
- Provide administrative support to include scheduling of CLASSIFIED and UNCLASSIFIED meetings and conference rooms and other spaces, as required
- Ensure that AV/VTC and network equipment for meetings are configured, tested, and ready for operation prior to the scheduled time of the VTC session
- Support the development, design, configuration/setup, test, maintenance, and upgrade of Wide Area Networks (WAN), Local Area Networks (LAN), Network Attached Storage (NAS) or Storage Area Networks (SAN), Site to Site Virtual Private Networks (S2S VPN) and/or remote to site VPN, network monitoring solutions using Simple Network Management Protocol (SNMP) poll, SNMP traps or other protocols used for network monitoring
- Support the implementation, configuration/setup, test, maintenance and upgrade of firewalls, IDS, a Failover Network (FN) or Disaster Recovery Network (DRN)
- Test all designs, configurations or setup and ensure that it meets established Service Level Agreements (SLA's) prior to rolling into production
- Act as the backup to the Network Administrator in providing PAC STAR support
- Provide other assistance to AV/VTC and network installers as required
- Provide training and documentation support as required

Qualifications:
To be successful in this role, you will have:

- A high school diploma/GED and 2+ years' relevant experience
- An up to date DoD 8570.01-M Information Assurance Technical (IAT) Level II baseline certification
- An active DoD Secret security clearance

Company Overview:
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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