Fm Hard and Soft Services Manager

2 settimane fa


Milano, Italia Human Technopole A tempo pieno

**APPLICATION CLOSING DATE: March 7th 2024**

The Human Technopole Foundation (HT) is an interdisciplinary research institute, created and supported by the Italian government, whose aim is to develop innovative strategies to promote human health and healthy aging through a multidisciplinary and integrated approach, combining genomics, computational biology, structural biology, neuroscience and health data science. HT scientists work together to enable interdisciplinary research and to create an open, collaborative environment to help promote life science research nationally and internationally. In line with its mission to serve the research community at large, HT operates National Facilities, specifically aimed at making HT’s technologies, methods and tools available to the national scientific community.

The Human Technopole Foundation is looking for a **FM Hard and Soft Services Manager**.

The role, reporting directly to the Head of the Campus Development & Facility Management (CDFM), is responsible of all operational and administrative task related to Facility Management, ensuring that quality services and building functionality are provided in line with the KPIs, policies, procedures and legislative requirements.

Human Technopole, located in Milan MIND Area and counts more than 20.000 sqm of complex building infrastructures, highly technological laboratories and services. The next stage of development will double the current size and will open multiple services to other national institutions.

**Your main tasks and responsibilities**:

- **Facility Management Oversight and Planning**
- Managing FM Officers to oversee and conduct regular checks/inspections on the buildings’ conditions, take corrective and preventive action agreed with the Line Manager and according to the Maintenance Plan;
- Organize and improve the Campus Maintenance Plan, providing periodically the right level of information to staff and suppliers;
- Coordinating FM services with core business, events, and construction works;
- Be sure that buildings and labs are fully compliant with current laws and regulations, working close with HSE Team
- **Financial Management and Reporting**
- According to HT priorities and guidelines, define yearly FM Budget, providing estimates, forecasts and technical documentation supporting each Capex/Opex investment Providing estimates and forecasts;
- Run recurring audits and technical analysis of buildings and plants infrastructure, escalating issues with resolution plans accordingly;
- Map KPI’s on office efficiency and user satisfaction, prepare adequate reporting for all staff and Top Management;
- Preparing reporting for staff and management.
- **Emergency Preparedness, Continuity Planning, and Legal Responsibilities**
- Responsible and coordinator of the campus oncall service;
- Prepare and implement Campus Business continuity plan and Disaster recovery plan;
- Managing building insurances, payment of taxes and utilities;
- Updating campus policies, rules, and instructions;
- Manage services, supplies and works under Public Procurement Code, implementing Vendors List for Facility Management;
- Acting as RUP or DEC/DL according to the Public Procurement Code.
- **Vendor, Supplier and Security Management**
- Manage the ticketing systems and the relationship with external suppliers/partners in FM;
- Implementing Vendors List for Facility Management;
- Implementing and coordinating security and cleaning across the Campus.
- **Equipment and Asset Management**
- Reponsible for GLE (General Lab Equipment) maintenance;
- Managing Asset Management tools and onsite monitoring.

**Mandatory requirements**
- Qualification in technical disciplines (engineering or architectural degree, technical diploma);
- Minimum 3 years of experience in a FM leadership role;
- Proven experience of delivering soft and technical services through a management team across one or more sites, both technically and financially;
- Strong knowledge of Public Procurement (D.Lgs. 36/2023);
- Strong knowledge of the technical regulations of the sector, especially on MEP plants and civil maintenance;
- Good spoken and written English.

**Preferred requirements**
- BIM knowledge is a plus;
- Previous experience in research/hospital/university environments.

**Organizational and social skills**
- Good relational skills, teamworking, proactive approach and ability to relate with different functions in an international environment;
- Professional ethics and integrity;
- Problem-solving;
- Hands-on mentality;
- Ability to work with deadlines and in a highly demanding working environment.

**Application Instructions**
- a full CV in English;
- a motivation letter in English.

**WHY HUMAN TECHNOPOLE?**
- Our working environment is international, friendly and inclusive. We work together across disciplines leveraging synergies between their diverse skillsets and methodological approaches.
- We believe that highly diverse teams yield the best


  • Site Manager

    7 giorni fa


    Milano, Italia ISS Facility Services A tempo pieno

    SITE MANAGER ISS Facility Services Italy è TOP EMPLOYER 2024! ISS Facility Services è una multinazionale danese leader nel settore dei servizi integrati di Facility, in oltre trenta Paesi in tutto il mondo. In Italia, con oltre 1.000 collaboratori e collaboratrici, siamo Partner dei nostri Clienti, che ci scelgono perché progettiamo, gestiamo e...


  • Milano, Italia Cushman & Wakefield A tempo pieno

    Job Title Facility and Office Services Manager Italy Job Description Summary Job Description We are searching for a General Services and Facility Manager who will be responsible for the facility management and general services in our central offices in Italy. This is a critical role in a modern hybrid workplace (awarded with Well Gold by WELL Building...

  • Site Manager

    4 settimane fa


    Milano, Italia ISS Facility Services A tempo pieno

    **SITE MANAGER** - ISS Facility Services Italy è TOP EMPLOYER 2023!_ ISS Facility Services è una multinazionale danese leader nel settore dei servizi integrati di Facility, in oltre trenta Paesi in tutto il mondo. In Italia, con oltre 1.000 collaboratori e collaboratrici, siamo Partner dei nostri Clienti, che ci scelgono perché progettiamo, gestiamo e...

  • Site Manager

    7 giorni fa


    Milano, Italia ISS Facility Services A tempo pieno

    Site Manager ISS Facility Services Italy è TOP EMPLOYER 2024! ISS Facility Services è una multinazionale danese leader nel settore dei servizi integrati di Facility in oltre settanta Paesi in tutto il mondo. In Italia siamo oltre 1.000 dipendenti in tutto il Paese, lavorando in stretta sinergia con i clienti, che ci scelgono perché progettiamo, gestiamo...


  • Milano, Italia Cushman & Wakefield A tempo pieno

    Job Title Facility and Office Services Manager ItalyJob Description Summary Job Description We are searching for a General Services and Facility Manager who will be responsible for the facility management and general services in our central offices in Italy. This is a critical role in a modern hybrid workplace (awarded with Well Gold by WELL Building...

  • Site Manager

    3 settimane fa


    Milano, Italia ISS Facility Services A tempo pieno

    **Site Manager** - ISS Facility Services Italy è TOP EMPLOYER 2024!_ ISS Facility Services è una multinazionale danese leader nel settore dei servizi integrati di Facility in oltre settanta Paesi in tutto il mondo. In Italia siamo oltre 1.000 dipendenti in tutto il Paese, lavorando in stretta sinergia con i clienti, che ci scelgono perché progettiamo,...


  • Milano, Italia Cushman & Wakefield A tempo pieno

    Job Title General Services Manager ItalyJob Description Summary Job Description We are searching for a General Services and Facility Manager who will be responsible for the facility management and general services in our central offices in Italy. This is a critical role in a modern hybrid workplace (awarded with Well Gold by WELL Building Institute), built...

  • Guest Services Manager

    2 settimane fa


    Milano, Italia Royal Caribbean Group A tempo pieno

    The Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Leading by example and...

  • Facilities Manager

    4 settimane fa


    Milano, Italia JLL A tempo pieno

    JLL supports the Whole You, personally and professionally. We are looking for a Facilities Manager for our Integrated Facility Management business line on our Amazon account dedicated team. About JLL We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their...


  • Milano, Italia Milano Cortina 2026 A tempo pieno

    Take the chance to work for the Organization in charge of **delivering one of the biggest and most prestigious events in sport field!** Feel the Olympic and Paralympic energy joining us at Fondazione Milano Cortina 2026, leaving a mark in the sport history! **BREAK THE ICE!** **Fondazione Milano Cortina 2026** is the Organizing Committee for the Olympic...


  • Milano, Italia Milano Cortina 2026 A tempo pieno

    The stakeholder services team is responsible for managing stakeholder group requirements, needs assessment and stakeholder definitions, origins and modality analysis, arrivals and departures profile development, end-to-end service delivery process design, communications, arrival and departure data collection, input, and management in ADS. Arrivals &...

  • Retreat Coordinator

    2 settimane fa


    Milano, Italia CHRISTIAN CAMP AND CONFERENCE ASSOCIATION A tempo pieno

    Retreat Coordinator / Hospitality Services The Retreat Coordinator / Hospitality Specialist will communicate with groups/organizations seeking to hold events at LLCCC, providing quotes and scheduling. The position will also coordinate with staff to ensure all aspects of the guest experience are exceptional. Primary Responsibilities - Provide clear, timely...

  • Site Manager

    5 giorni fa


    Milano, Italia ISS Facility Services A tempo pieno

    SITE MANAGER ISS Facility Services Italy è TOP EMPLOYER 2024! ISS Facility Services è una multinazionale danese leader nel settore dei servizi integrati di Facility, in oltre trenta Paesi in tutto il mondo. In Italia, con oltre 1.000 collaboratori e collaboratrici, siamo Partner dei nostri Clienti, che ci scelgono perché progettiamo, gestiamo e...

  • Securities Services

    1 giorno fa


    Milano, Italia Bnp Paribas A tempo pieno

    Who we are Securities Services division of BNP Paribas is a multi-asset services business with local expertise in 35 markets worldwide and a global reach covering over 90 markets. This extensive network enables institutional investors to provide our clients with the connectivity and local knowledge they need to navigate change in a fast-changing world....


  • Milano, Italia Milano Cortina 2026 A tempo pieno

    Take the chance to work for the Organization in charge of **delivering one of the biggest and most prestigious events in sport field!** Feel the Olympic and Paralympic energy joining us at Fondazione Milano Cortina 2026, leaving a mark in the sport history! **BREAK THE ICE!** **Fondazione Milano Cortina 2026** is the Organizing Committee for the Olympic...

  • New Accounts Manager

    3 settimane fa


    Milano, Italia Amazon Italia Services Srl A tempo pieno

    DESCRIPTION Amazon opened its virtual doors in 1995 and strives to be the world's most customer-centric company, where customers can find and discover anything they might want to buy online. Amazon currently seeks talented, Italian speaking New Account Manager based in Milan to support the expansion of the international seller business on the European...

  • Sales Account Manager

    4 settimane fa


    Milano, Italia Nayak Aircraft Services A tempo pieno

    Nayak Aircraft Services Supporting Boeing, Airbus, Embraer & Fokker aircraft around the globe, founded in 1974, Nayak Aircraft Services is an independent MRO specialized in maximizing fleet performance. Operational throughout Europe, Nayak services in excess of 210 airlines. Nayak strives to be the best maintenance provider, providing our customers with...


  • Milano, Italia Webuild A tempo pieno

    **Date**:Aug 4, 2023 **Location**: Milano, Italy **Company**:Webuild S.p.A. Webuild is a leading global player in the **construction of large, complex projects** for sustainable mobility (rail, metro, bridges, roads, ports), hydropower (dams, power plants), water (treatment and desalination plants, wastewater management, irrigation dams) and green...


  • Milano, Italia British Council A tempo pieno

    Customer Services and Sales Assistant **Date**:15-May-2023 **Location**: Milan, European Union, IT **Company**:British Council We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and connections to...


  • Milano, Italia Aims International Italia S.R.L. A tempo pieno

    Our client is one of the largest international Company in the Industry that develops, manufactures and markets a wide range of products in more than 100 countries through the global distribution network With a human-centric focus, the company offer an attractive, inspirational working environment that supports people growth and provides stimulating...