Cluster Sales and Revenue Manager
5 mesi fa
YellowSquare is looking for a **Cluster Sales & Revenue manager **for the Square in Rome.
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YellowSquare is a leader in the hospitality sector and hostels located in Rome, Milan and Florence.
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YellowSquare is a growing company with new openings in many of the major Italian cities.
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We strongly believe in the balance between work and private life and we promote a fun and stimulating work environment. We love proactive people, motivated to learn new skills and overcome new challenges.
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**Responsibilities**
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- Report to the CIO - Chief Innovation Officer and work closely with the General Managers of the Square (Hostel) and the Sales Department
- Analyze trends in data to develop winning revenue management strategies and outperform your competitive set
- Maximize total revenue of the property through business mix optimisation and rate manipulation
- Provide weekly insight about revenue performance of your area to all stakeholders
- Forecast demand per market segment for your area and provide supporting commentary to the management
- Produce annual budgets per segment; participate in the process of delivering the annual sales & marketing plan
- Manage the overbooking strategies for your area to maximize occupancy levels
- Monitor and control all functions of the revenue management system and the accuracy of the reporting solution
- Liaise with your colleagues from e-commerce, distribution and marketing to drive additional business
- Be commercially savvy in exploring new distribution channels and technology partners for YellowSquare
- Take the initiative to proactively adapt strategy and tactics in changing market conditions
- Knows room types available as well as their locations and layout.
- Knows selling status, rates, and benefits of all packages plans.
- Knows the credit policy of the hostel and how to code each reservation.
- Keep an update manual for receptions for reservation modifications
- Processes cancellations and modifications and promptly relays this information to the front desk.
- Make sure that files and CRM are kept up to date.
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**Requirements**:
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- At least 3 years of experience in hospitality revenue management
- Knowledgeable of revenue management theory
- Knowledgeable of the global travel and accommodation market
- Highly passionate about data, with a keen eye for detail and a hands-on mentality:
- Willing to take full ownership of a project from the ground up.
- Excellent attention to small details
- Advanced Excel Skills and other presentations tools
- Strong technical and analytical background with the love to dig deeper into the data until you can tell a compelling story with your insights.
- Passionate about challenges
- Customer Service skills
- Excellent written and verbal communication skills
- Fluent in English. Other languages will be appreciated
- Technically proficient with the full range of hospitality systems; e.g. Property Management Systems, Revenue Management Systems, Channel Managers and Microsoft Office products
- Good knowledge of Data Visualization tools like Looker Studio, Tableau and GA4 analytics
- Good knowledge of campaign tool like ADwords
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**We Offer**:
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- Competitive benefits package
- Full time 40h, Permanent contract
- Company canteen
- Employees discount
- Young and dynamic work environment
- Great environment and learning opportunity
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