Customer Service Specialist
6 mesi fa
FAAC Technologies, world leader in access automation, parking systems and access control, counting on 50 sales companies in 29 countries, more than 3.600 employees worldwide and 17 manufacturing plants is looking for a
**Customer Service Specialist **with English
**Key Responsibilities**:
- Insertion of sales orders for the international subsidiaries through processing tools (SAP, Axioma, FPX) following the pre-established procedures and monitored by shared KPIs.
- Constantly guarantee the complete availability and timeliness of the configured products requested by the subsidiary, also in triangulated.
- Communicate the status of the order, changes, delays and anomalies that may occur until delivery at destination.
- Handle inquiries and complaints from affiliates with respect to complete sales flow management.
- Verification and validation of standard sales orders entered via SAP and Sales Portal.
- Exchange of information with subsidiaries and Production Planning and Logistics colleagues relating to the readiness of the goods and ensure the activities necessary for the organization of the shipment, processing load plan requests, issuing bills, preparing the practice of documents for shipment, creating the loading group and compiling the collection file.
- Handle complaints from affiliates with respect to order management.
- Creation and management of the overall documentation for the ExtraCEE goods flows (i.e. Certificate of Origin, DAE,..).
**Competences and requirements**:
- Degree in Foreign Languages and / or Economics or similar;
- Excellent knowledge of English; the knowledge of an additional language will be considered as a plus;
- At least 2 years of experience in a similar role in a Manufacturing industry
- Client & Service Orientation;
- Precision and accuracy;
- Risk Analysis & Problem solving;
- Planning & Organization;
- Highly appreciated knowledge of SAP management;
- Good knowledge of Microsoft Office.
-
Customer Service Specialist
4 settimane fa
Bologna, Emilia-Romagna, Italia The Sherwin-Williams Company A tempo pienoJob Title: Customer Service SpecialistBased at our Production site in Pianoro, Bologna, you will provide customer service support and technical guidance to internal and external customers for the International Market.Key Responsibilities:Receive and process customer orders via various channels, ensuring timely entry into the ERP system.Resolve customer...
-
Customer Service Specialist
5 mesi fa
Bologna, Italia FAAC Technologies A tempo pienoFAAC Group, world leader in access automation, parking and access control, including 50 sales companies, more than 3.700 employees worldwide and 18 manufacturing plants, is looking for a **Customer Service Specialist** As a Customer Specialist, you will manage the back-office activities related to the order input and order check (master data...
-
Specialista Customer Service
5 mesi fa
Bologna, Italia HUNTERS GROUP A tempo pienoPer importante azienda cliente, riferimento nel mondo del riscaldamento, acqua calda sanitaria ed energie rinnovabili, produttrice di caldaie si ricerca un/a Specialista Customer Service, con esperienza nell'assistenza e negli impianti di riscaldamento, per potenziamento dello staff interno. **Posizione**: la risorsa verrà inserita nell’ufficio...
-
Customer Service Specialist for Logistics and Procurement
4 settimane fa
Bologna, Emilia-Romagna, Italia Camst A tempo pienoCustomer Service Specialist for Logistics and ProcurementCamst is seeking a Customer Service Specialist for Logistics and Procurement to join our team. The ideal candidate will have experience in customer service in a structured company in the services or logistics sector. The role involves managing and controlling local production orders, managing and...
-
Customer Service Specialist
1 mese fa
Bologna, Emilia-Romagna, Italia Sterigenics A tempo pienoJob DescriptionCustomer Service AdministratorJob Summary:Il nostro team di Customer Service è alla ricerca di un professionista dinamico e orientato al cliente per supportare i nostri clienti nel settore dei servizi e dei prodotti farmaceutici. Il candidato ideale sarà in grado di fornire assistenza eccellente, risolvere problemi e lavorare in un ambiente...
-
Customer Service Specialist
4 mesi fa
BOLOGNA, Italia System Service Srl A tempo pienoResponsabilità: Rispondere a richieste dei clienti via telefono, email e chat in modo tempestivo e professionale.Fornire supporto tecnico di primo livello, risolvendo problemi comuni e indirizzando le richieste più complesse ai team competenti.Gestire e aggiornare il sistema di ticketing, assicurando che tutte le richieste siano tracciate e risolte.Educare...
-
It Customer Service Specialist
1 mese fa
BOLOGNA, Italia Vem Sistemi S.P.A. A tempo pienoChi è Certego Certego è la società del Gruppo VEM con sede a Modena specializzata nell'erogazione di servizi di sicurezza IT gestita e di contrasto al Cybercrime.Siamo un partner innovativo per i servizi di sicurezza informatica, connotato da un modello di business e da un'offerta unici ed esclusivi che ci contraddistinguono nel panorama italiano e non...
-
Customer Service Specialist
4 giorni fa
BOLOGNA, Italia Fercam S.P.A. A tempo pienoFor our Distribution Department at our Bologna Branch, we are currently looking for a Customer Service - Distribution KEY RESPONSIBILITIES Resolve customer issues and complaints efficiently while ensuring customer satisfaction. Collaborate with other departments to address customer needs and improve processes. Coordinate tasks with the logistics team to...
-
Customer Service Specialist
2 giorni fa
Bologna, Italia Fercam S.p.A. A tempo pienoFor our Distribution Department at our Bologna Branch , we are currently looking for a Customer Service - Distribution KEY RESPONSIBILITIES Resolve customer issues and complaints efficiently while ensuring customer satisfaction. Collaborate with other departments to address customer needs and improve processes. Coordinate tasks with the logistics team...
-
IT Customer Service Specialist
1 mese fa
Bologna, Italia Vem Sistemi S.p.A. A tempo pieno 8 €Chi è Certego Certego è la società del Gruppo VEM con sede a Modena specializzata nell’erogazione di servizi di sicurezza IT gestita e di contrasto al Cybercrime. Siamo un partner innovativo per i servizi di sicurezza informatica, connotato da un modello di business e da un’offerta unici ed esclusivi che ci contraddistinguono nel panorama italiano...
-
Customer Service Specialist
1 giorno fa
BOLOGNA, Italia Fercam S.P.A. A tempo pienoFor our Distribution Department at our Bologna Branch , we are currently looking for aCustomer Service - DistributionKEY RESPONSIBILITIESResolve customer issues and complaints efficiently while ensuring customer satisfaction.Collaborate with other departments to address customer needs and improve processes.Coordinate tasks with the logistics team to track...
-
Customer Administration Specialist
1 mese fa
BOLOGNA, Italia Adecco Italia Spa A tempo pienoTi piace lavorare in ambito customer service? Stai cercando un lavora che ti permetta di utilizzare l'inglese? Vorresti un'opportunità in ufficio amministrazione e vendite? Candidati a questo annuncio! Adecco Italia SpA ricerca per azienda cliente con sede a Monte San Pietro e Modena un CUSTOMER ADMINISTRATION SPECIALIST (CUSTOMER CARE). La risorsa...
-
Customer Service Specialist
5 mesi fa
Bologna, Italia Faac group A tempo pienoIl gruppo FAAC Technologies, leader nel business dell’automazione accessi con oltre 3600 persone impiegate in 5 continenti, 18 siti produttivi in Europa, 40 filiali commerciali nei principali paesi ed un network di oltre 80 paesi serviti da distributori ufficiali, per potenziare il suo organico sta ricercando un Customer Service Specialist -...
-
Customer Service Specialist
5 mesi fa
Bologna, Italia FAAC Technologies A tempo pienoIl gruppo FAAC Technologies, leader nel business dell'automazione accessi con oltre 3600 persone impiegate in 5 continenti, 18 siti produttivi in Europa, 40 filiali commerciali nei principali paesi ed un network di oltre 80 paesi serviti da distributori ufficiali, per potenziare il suo organico sta ricercando un **Customer Service Specialist -...
-
Customer Service Representative
1 mese fa
Bologna, Emilia-Romagna, Italia Adecco A tempo pienoJob Title: Customer Service RepresentativeWe are seeking a highly motivated and organized Customer Service Representative to join our team at Adecco. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a timely and professional...
-
Customer Service Representative
1 mese fa
Bologna, Emilia-Romagna, Italia Manpowergroup A tempo pienoCustomer Service RepresentativeJoin Manpowergroup and become a key player in the success of our client, a leading manufacturer of high-precision bearings and mechanical components. As a Customer Service Representative, you will be responsible for managing customer inquiries through various communication channels, providing technical support and assistance,...
-
Customer Service Specialist
5 mesi fa
BOLOGNA, Italia Faac Spa A tempo pienoIl gruppo FAAC Technologies, leader nel business dell'automazione accessi con oltre 3600 persone impiegate in 5 continenti, 18 siti produttivi in Europa, 40 filiali commerciali nei principali paesi ed un network di oltre 80 paesi serviti da distributori ufficiali, per potenziare il suo organico sta ricercando unCustomer Service Specialist - Manutenzioni La...
-
Customer Service Specialist
4 mesi fa
BOLOGNA, Italia Faac Spa A tempo pienoIl gruppo FAAC Technologies, leader nel business dell'automazione accessi con oltre 3600 persone impiegate in 5 continenti, 18 siti produttivi in Europa, 40 filiali commerciali nei principali paesi ed un network di oltre 80 paesi serviti da distributori ufficiali, per potenziare il suo organico sta ricercando un Customer Service Specialist - Manutenzioni La...
-
Spare Parts
4 mesi fa
Bologna, Italia GD A tempo pienoSpare Parts & Customer Service Specialist (fixed-term contract) Numero lavoro CGS11863 Nazione Italia Sede: Città Bologna About the Company About the Role The resource will be based in the Spare Parts Order Handling & Customer Service Area and will support the team in the following activities Ensure effective and efficient management of the...
-
Customer Service Representative
4 settimane fa
Bologna, Emilia-Romagna, Italia Wellspect Healthcare A tempo pienoAbout the Role:Dentsply Sirona is seeking a highly skilled Customer Care Specialist to join our team in Casalecchio di Reno, Italy. As a key member of our customer-facing team, you will be responsible for managing customer orders, resolving disputes, and providing exceptional customer service.Key Responsibilities:Manage customer orders, complaints, and...