Discovery Account Manager for Southern Italy

6 mesi fa

Milano, Italia Cytiva A tempo pieno

Drive overall customer success aligned to the Cytiva strategy and goals leveraging all of the Cytiva account team. Owns the overall customer relationship across the account. Primary contact between the company and customers and grows the business through an understanding of the market, an awareness and familiarity with the needs of customer, and knowledge of the product portfolio.

**Be part of something altogether life-changing**

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40+ countries, Cytiva is a place where every day is a learning opportunity - so you can grow your career and expand your skills in the long term.

Forming part of the Biotechnology segment at Danaher, we bring together dedicated technical expertise and talent to develop the next generation of life-changing therapeutics.

**Purpose**:Drive overall customer success aligned to the Cytiva strategy and goals leveraging all of the Cytiva account team. Owns the overall customer relationship across the account. Primary contact between the company and customers and grows the business through an understanding of the market, an awareness and familiarity with the needs of customer, and knowledge of the product portfolio.

**Accountabilities**:

- Account Manager owns the customer relationship and accounts representing the entire Cytiva portfolio.
- Accountable to grow the consumables and equipment portfolio within assigned territory and all customer segments.
- Work cross-functionally across Cytiva Operating Companies to develop solutions and offerings to enable your assigned customer’s success across their workflows.
- Builds a strategic plan in their assigned accounts to partner with Cytiva colleagues and distribution partners to develop and implement annual account plans in Academic, (translational) Applied Markets and R&D labs across the Life Sciences industry to grow Cytiva business.
- Achieve the quarterly and yearly operating plan within a defined territory while driving customer satisfaction and customer retention.
- Be accountable for timely and accurate forecasting of pipeline & sales using our CRM.
- Take the lead on contract and pricing negotiation in addition to complex and strategic deal development at assigned accounts. Assist in proposal preparation and presentation to customers.
- Possess a “hunting” mindset to lead generate and develop new account in direct or through distribution partners.
- Have a team spirit to carry out joint projects with other Cytiva teams.

**The essential requirements of the job include**:

- Minimum of bachelor’s degree or similar in Life Sciences or Chemistry, ideally master’s degree in Life Sciences or Chemistry.
- 5 years commercial experience in the Life Sciences industry.
- Strong understanding of protein science, chromatography, cell culture and filtration.
- Fluent English.
- Experience in developing business through distribution partners.

**It would be a plus if you also possess previous experience in**:

- Proven track record in sales and business development.
- Excellent oral and written communication skills.
- Experienced in effectively using sales database like CRM based tools (SFDC).

Living in the south of Italy (ideally in the Rome or Naples area, possibly Florence or Bologna area).

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

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