Services Sales Development Representative

3 settimane fa

Parma, Italia Thermo Fisher Scientific A tempo pieno

About Us:
Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued and rewarded for your performance. Join our Sales & Marketing team with an unmatched depth of capabilities and help our customers solve some of the world’s toughest challenges.

**Position Summary**

You will provide sales expertise and account management leading all selling and commercial activities within existing markets for the Service Products in Europe of the Thermo Fisher Chemical Analysis Division (CAD).

You will maintain effective customer relations, develops opportunities mainly focus on the Product Service Agreement growth within an existing customer base, and assures market penetration and profitability while achieving sales and profit forecasts.

**Focus and Responsibilities**:
This role will be part of the Services Sales team for different CAD Business Units and Product Lines.

You will partner with Product Sales, Customer Service and Service Marketing to sell services in conjunction with new equipment sales, post-warranty conversions (warranty to contract, T&M to contract) as well as annual contract renewal process.

**What you will do**:

- Achieve forecasted sales goals for territory, supporting other department and selling directly to customers;
- Meet and exceed customer requirements including overall communication, responsiveness, cost awareness and scheduling sensitivities;
- Available to travel overnight approximately 50% of time.

The performances will be measured on the total Services Products sales volume (contracts and spares), contract penetration growth, contract profitability.

**Responsibilities**:
Partners with Marketing to ensure effective product offerings and sales tools.

Partners closely with internal and external relevant functions on Service Sales issues and development.

Reports on relevant metrics and targets within management team on all appropriate occasions.

**Education**

Bachelor degree in commercial or technical field and/or at least 3 to 5 years of sales experience

**Experience**
- 2+ years of sales experience, familiarity with or Service background preferred.
- Bachelor’s degree preferred, in commercial or technical field
- Strong interpersonal, oral and written communication, and presentation skills
- Computer proficiency in MS Office and the internet
- Organizational skills, ability to multi-task and meet deadlines
- Proven commercial excellence working in matrix environment.

**Knowledge, Skills, Abilities**
- Outstanding verbal and written communication skills
- Outstanding influencing and team development skills
- Results driven and strong motivator
- Demonstrated ability to inspire change within organizations
- Ability to travel 50% of time

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. A one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Accessibility/Disability Access

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