Customer Service Specialist

**Customer Service Specialist**

Temporay position.

In this role you will be supporting the Sales Manager as Back Office.

**Your Responsibilities**
- Responsible for order management from sales order entry to internal support to the Sales Dept.
- Daily management and update of Customers’ contact platforms

**Your Profile**
- Commercial or linguistic education
- Previous experience in customer service, preferable within an international company
- Experience in the Fashion/Luxury Customer service dpt. is a plus
- A good knowledge of English is required.
- Excellent communication and organizational skills
- Strong customer orientated personality
- Good command of IT tools

**About Oerlikon**

Oerlikon is a global innovation powerhouse for surface engineering, polymer processing and additive manufacturing in key industries such as aerospace, automotive, energy, tooling and têxtiles. We serve as a key partner in enabling our customers to reach their targets for optimizing the performance, function and sustainability of their products and manufacturing processes.
Our solutions reduce emissions in transportation, maximize longevity and performance of tools, increase energy efficiency and advance intelligent material and sustainable polymer processing. These achievements are proven hallmarks of our global leadership.

We at Oerlikon embrace diversity. This is reflected in more than 13,800 employees, representing over 93 nationalities and our presence in more than 38 countries and 207 locations worldwide.

Learn more about Oerlikon:
Be curious - join Oerlikon

**About Oerlikon Luxury**

Oerlikon Luxury, the business unit part of Oerlikon’s Surface Solutions division, is a global leader for the production of metallic parts for the fashion luxury industry. The business unit is an expression of Riri technologies and expertise through the specificities of two brands: Oerlikon Riri, which includes zippers and buttons branded Riri and Cobrax respectively, and Oerlikon Fineparts, which presents a combined offer with regard to metal components and fashion jewels, bringing together the companies from Tuscany recently acquired by Riri (Amom, DMC and CMH) and the French company Coeurdor.

Oerlikon Luxury, headquartered in Mendrisio (CH) counts approximately 1500 employees in 12 sites located in Italy, Switzerland, France and Portugal as well as sales offices in New York, Paris and Shanghai.