Guest Relations Agent

3 settimane fa

Venezia, Italia Marriott International, Inc A tempo pieno

**Additional Information**
**Job Number**24205048
**Job Category**Rooms & Guest Services Operations
**Location**JW Marriott Venice Resort & Spa, Isola delle Rose, Venice, Italy, Italy, 30133
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management

***

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,** begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Guest Relations Agent

    3 mesi fa

    Venezia, Italia Hilton A tempo pieno

    Guest Relations Agent A Guest Relations Agent engages with our VIP Guests throughout the entire hospitality experience. **What will I be doing?** As a Guest Relations Agent you will serve on the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Guest Relations Agent truly influences the first...

  • Guest Relations

    6 mesi fa

    Venezia, Italia Hilton A tempo pieno

    Guest Relations A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What will I be doing?** As a Guest Relations Team Member, you will serve on...

  • Guest Relations

    7 mesi fa

    Venezia, Italia Hilton A tempo pieno

    A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What will I be doing?** As a Guest Relations Team Member, you will serve on the Front Office...

  • Guest Relations

    3 giorni fa

    Venezia, Italia Hilton A tempo pieno

    A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more.**What will I be doing?**As a Guest Relations Team Member, you will serve on the Front Office...

  • Guest Relations Supervisor

    7 mesi fa

    Venezia, Italia Hilton A tempo pieno

    Guest Relations Supervisor A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What will I be doing?** As a Guest Relations Team Member, you...

  • Guest Service Center Agent

    6 mesi fa

    Venezia, Italia Marriott International, Inc A tempo pieno

    **Job Number** 24034895 **Job Category** Rooms & Guest Services Operations **Location** The Gritti Palace a Luxury Collection Hotel Venice, Campo Santa Maria del Giglio 2467, Venice, Benatky, Italy VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management The Gritti Palace, a Luxury Collection Hotel...

  • Guest Service Agent

    2 giorni fa

    Venezia, Italia Lavoropiu Spa A tempo pieno

    Lavoropiù Spa - divisione Horeca - è alla ricerca di una risorsa da inserire come guest service agent/front office per importante azienda cliente operante nel settore turistico/alberghiero 4 stelle a Venezia. **Orario**: 7-15 / 15-23 / 23-7. **La risorsa**: Accoglie gli ospiti, secondo le politiche, gli standard e le procedure aziendali Garantisce le...

  • Guest Service Agent

    6 mesi fa

    Venezia, Italia STARHOTELS S.P.A. A tempo pieno

    Join Starhotels and become part of the Reception Team as **Guest Service Agent** at our **Hotel Splendid Venice** in the heart of Venezia. As the first point of contact for our guests, you'll create memorable experiences during arrival, stay and departure. Your responsabilities include: - Being the friendly face that responds promptly to guest inquiries,...

  • Guest Experience Agent

    6 mesi fa

    Venezia, Italia Marriott International, Inc A tempo pieno

    **N. Posizione** 24108714 **Categoria la Posizione** Rooms & Guest Services Operations **Sede** The St. Regis Venice, San Marco 2159, Venice, Italy, Italy VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Non-Management *** As the original house of luxury, St. Regis continues to redefine...

  • Guest Experience Agent

    6 mesi fa

    Venezia, Italia Marriott International, Inc A tempo pieno

    **Job Number** 24108714 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Venice, San Marco 2159, Venice, Italy, Italy VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** As the original house of luxury, St. Regis continues to redefine modern luxury through...

  • Guest Relations Agent

    6 mesi fa

    Venezia, Italia Marriott International, Inc A tempo pieno

    **Job Number** 24090829 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Venice Resort & Spa, Isola delle Rose, Venice, Benatky, Italy VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and information regarding property amenities,...

  • Front Office Agent

    6 mesi fa

    Venezia, Italia COMBO A tempo pieno

    **Combo **nasce all’interno di edifici storici nei quartieri più vivi delle principali città italiane. Combina camere private e condivise fresche ed essenziali, un bar-ristorante al piano terra in cui ritrovarsi attorno a un tavolo, eventi stimolanti che creano occasioni di scambio e che nutrono la curiosità. Siamo alla ricerca di un **ADDETTO FRONT...

  • Guest Experience Expert

    1 mese fa

    Venezia, Italia Marriott International, Inc A tempo pieno

    **Additional Information** **Job Number**24191272 **Job Category**Rooms & Guest Services Operations **Location**The Gritti Palace a Luxury Collection Hotel Venice, Campo Santa Maria del Giglio 2467, Venice, Italy, Italy, 30124 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management The Gritti Palace, a Luxury Collection Hotel belonging...

  • Guest Experience Expert

    1 mese fa

    Venezia, Italia Marriott International, Inc A tempo pieno

    **Additional Information** **Job Number**24191272 **Job Category**Rooms & Guest Services Operations **Location**The Gritti Palace a Luxury Collection Hotel Venice, Campo Santa Maria del Giglio 2467, Venice, Italy, Italy, 30124 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management The Gritti Palace, a Luxury Collection Hotel belonging...

  • Guest Experience Expert

    7 mesi fa

    Venezia, Italia Marriott International, Inc A tempo pieno

    **Additional Information** Seasonal role **Job Number** 24080244 **Job Category** Rooms & Guest Services Operations **Location** The Gritti Palace a Luxury Collection Hotel Venice, Campo Santa Maria del Giglio 2467, Venice, Italy, Italy VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management The...

  • Guest Experience Expert

    1 mese fa

    Venezia, Italia Marriott International, Inc A tempo pieno

    Additional InformationJob Number24191272Job CategoryRooms & Guest Services OperationsLocationThe Gritti Palace a Luxury Collection Hotel Venice, Campo Santa Maria del Giglio 2467, Venice, Italy, Italy, 30124ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementThe Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is...

  • Guest Experience Expert

    3 settimane fa

    Venezia, Italia Marriott International, Inc A tempo pieno

    Additional Information Job Number24191272 Job CategoryRooms & Guest Services Operations LocationThe Gritti Palace a Luxury Collection Hotel Venice, Campo Santa Maria del Giglio 2467, Venice, Italy, Italy, 30124 ScheduleFull Time Located Remotely?N Position Type Non-Management The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International,...

  • Hilton Molino Stucky Venezia Cerca Cuochi Capi Partita, Commis Cucina, Capi Partita Pasticceria, Camerieri/e Sala, Chef de Rang, Hostess di Sala, Bartender, Front Office Agent, Portiere Notturno

    1 giorno fa

    Venezia, Italia Hilton A tempo pieno

    Hilton Molino Stucky Venice partecipa a **Hilton Italia Recruitment Day 2025 - Colloqui in presenza il 6 febbraio.** Il 6 febbraio i selezionatori effettueranno**colloqui in più città d'Italia nello stesso momento. **I colloqui per Hilton Molino Stucky Venice si terranno a Venezia.** HiltonItaliaCareerDay2025 **Posizione**: **_Hilton Molino Stucky...

  • New Opening

    3 mesi fa

    Venezia, Italia Starhotels A tempo pieno

    At Starhotels we are all thrilled for the new opening of the Hotel Gabrielli, in the heart of Venice, in Spring 2025. Are you ready to create memorable experiences for our guests? Don't hesitate to start this luxury journey and showcase your special attitude and brilliant personality.As the first point of contact for our guests, you'll create memorable...

  • New Opening

    4 settimane fa

    Venezia, Italia Starhotels S.P.A. A tempo pieno

    At Starhotels we are all thrilled for the new opening of the Hotel Gabrielli, in the heart of Venice, in Spring 2025.The fascinating atmosphere will catch you at first sight.Are you ready to create memorable experiences for our guests?Don't hesitate to start this luxury journey and showcase your special attitude and brilliant personality.As the first point...