Sales Associate

6 mesi fa

Milano, Italia Marni A tempo pieno

**Sales Associate - Boutique Marni Montenapoleone**:
**THE FASHION INDUSTRY’S FASHION BRAND**

Since 1994, Marni has been recognized as the **most artistic, color-savvy, life embracing, off-beat** brand in the luxury segment

A constant aspiration to **surprise and delight** and to exceed expectations, with one foot in the past, one foot in the future.

Marni has consistently **challenged the traditional codes of fashion, the seriousness of dressing up, and the boring "sameness" that exists in the world.**

Embrace life.

Embrace art.

Embrace colour.

Embrace each other.

We are looking for who is ready to make a difference, into an intercultural environment made of love and passion, talents and out of the box thinkers.

Marni is looking for a Sales Associate for its **Monte Napoleone Flagship Store.**

**YOU**
- Authentic, passionate trusted client advisor: an intuitive Sales Associate with a genuine passion for Fashion and Luxury goods market trends;
- A powerful communicator, handling clients with personal care and empathy, with a client first approach;
- Courageous with ideas and innovative, always ready to grow and learn;
- Self-confident, appropriate standing and strong communication skills.

**KEY RESPONSABILITIES**
- Welcome and assist Clients providing an excellent in-store experience;
- Create a long-term authentic bond with clients by making them feel the experience is truly about them;
- Deal effectively with customer complaints by liaising with the line manager when necessary;
- Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs;
- Prove Brand and product knowledge;
- Manage payment operations including return, refund, remote sales, tax-free in a punctual and accurate manner;
- Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures;
- Thinking innovatively about how we can improve and generate new ways, be up-to-date with new fashion trends and competitors;
- Manage and drive sales by understanding client desires and creating a hand-crafted experience for the client to achieve the best sales performance;
- Transform each client experience into a unique moments by creating a hand-crafted experience;

**KEY REQUIREMENTS**
- Previous experience in fashion/luxury retail
- Proven track record of successful sales generation, building and developing client relations
- Results-driven and customer focused
- Strong attention to detail
- Proficient computer knowledge (MS Word, Excel and Outlook)
- A fluent knowledge of written and spoken English is mandatory, knowledge of a further language will be considered a plus

LI-FI
- Location: Milano, IT- Employment Type: Full time- Function: Retail- Seniority: Professional

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