Global Sales Support Specialist

3 settimane fa

Bergamo, Italia DDW A tempo pieno

Take your next career step at **ABB** with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

**Posizione**:
We are looking for a Global Sales Support Specialist to join our Electrification business.

**This position reports to**:
Global Sales Support Leader

**Your responsibilities**:

- Support the local sales and product marketing teams in the assigned set of countries and the assigned Product Groups with technical and commercial tasks. Serve as a key technical resource in the assigned area.
- Provide technical support during the technical meeting, product presentations and negotiations.
- Perform analytic and diagnostic studies to determine most suitable technical solution to meet customer needs. Propose technical solutions for complex enquiries.
- Prepare and deliver technical presentations and demonstrations for both internal staff and customers on complex product issues.
- Offer product/ solution/service related training.
- Prepare and check technical articles for publication.
- Prepare offers in coordination with the local sales unit and Global Sales Specialists. Ensure technical and financial aspects of offers, including price and trading conditions, are appropriate. Develop and maintain new sales opportunities and manage resolution to specific customer problems.
- Participate in customer visits during their visits to local factory site. Prepare product presentations in coordination with Marketing Manager.
- Implement global standards, rules, tools, policies and processes related to operations/project execution and share functional best practices and lessons learned across the organization.
- Ensure that budget (volumes) and profitable growth targets are achieved in the respective countries and for all assigned Product Groups. Ensure achievement of targets on orders, net price variance (NPV), Net Promoter Score (NPS).

**Requisiti**:
**Your background**:

- Master degree in Electrical/Electronic background.
- Technical background.
- Knowledge of SAP, Power BI.
- Fluent Italian (B2) and English (B2/C1).

**Altre informazioni**:
**Your benefits**:

- Enjoy a stable employment in a company with a long history in innovation and technology
- Collaborate with experienced experts in an international environment
- Seize individual development and training opportunities, from job specific to soft skills
- Get private medical care (including offers for family members)
- Receive attractive remuneration based on your experience and skills, and other financial benefits
- Choose from various benefits in kind, ranging from healthy lifestyle offerings, to knowledge sharing, to teambuilding activities
- Smartworking

Bergamo, Bergamo, Italy Full-Time Temporary

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