Sr Manager, Sales Operations

5 mesi fa

Milano, Italia Thermo Fisher Scientific A tempo pieno

**Work Schedule**

Standard (Mon-Fri)

**Environmental Conditions**

Office

Thermo Fisher Scientific Inc. is seeking an individual with exceptional work behaviors and ambition to join our team as a Sr Manager, Sales Operations. As a world-class leader in the field of Information Technology, Thermo Fisher Scientific is at the forefront of innovation, enabling our customers to make the world healthier, cleaner, and safer.

**Position Summary**:
The Senior Manager for Sales Enablement & Tools lead the team responsible for introducing and maintaining our sales tools & processes. This role will oversee the development, implementation, and utilization of our sales tools & processes in partnership with IT, global Marketing, Sales and Commercial Excellence. Currently tooling is limited to SFDC, but this is expected to expand to CPQ and other sales tools.

**Key Responsibilities**:

- Build Sales enablement & tools roadmap which aligns with Commercial strategy.
- Introduce/Roadmap best practices, new tools and technology to accelerate sales team success (examples: digital infrastructure to AI, machine learning)
- Identify, resource and lead execution of roadmap projects (examples: SFDC enhancements, CPQ roll out)
- Establish business reporting and analytics to monitor and drive tool utilization.
- Keep up to date with latest sales tool developments and leverage best practices.
- Contributing member of the sales tool Steering Committees
- Oversee projects with a focus of enhancing sales effectiveness in commercial operations.
- Develop and implement governance policies, procedures & processes to ensure data is defined and maintained effectively.
- Partner with IT team to deliver sales tool functionality which is consistent with the business needs.
- Establish training and support tools to facilitate effective sales tool utilization by the user community.
- Develop direct team through coaching & mentoring.

**Required Criteria**:

- 8+ years of relevant work experience
- 3+ years of leadership experience in management or supervisory positions.
- Excellent communication, presentation, analytical and project management skills.
- Adept at successfully driving cross functional projects to completion, working across geographic boundaries, overcoming organizational resistance, and influencing without authority.
- Experienced at identifying and introducing new solutions, including developing and presenting roadmaps.

**Desirable Criteria**:

- Bachelor’s degree or equivalent professional experience
- SFDC certifications
- Knowledge and experience working in SAP, and web-based configuration tools.

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