Delivery Manager

3 settimane fa


Napoli, Italia Vodafone A tempo pieno

**Role Purpose**:
Within Project Management team, the delivery manager is responsible for delivering technology solutions (integrated core and 3rd parties solutions) to Corporate Customers both Private and PA.

**Key accountabilities and decision ownership**:

- Responsible for executing delivery of integrated solutions (both core and 3rd parties) to private and PA corporate Customers for ensuring time and quality agreed.
- Responsible for monitoring 3rd parties activities, verifying contractual agreement compliancy, defining and tracking KPIs, managing escalations properly.
- Responsible for interfacing with customers for verifying technical details and planning of on field activities (i.e. planning activities or escalation management), using strong communications skills and driving the results of the activities as a decision maker,
- Responsible for overseeing delivery tasks executions on order management systems in order to ensure technical consistency before activation
- Responsible for digital transformation of internal and external processes and procedures in order to increase efficiency and quality.

**Core competencies, knowledge and experience**:

- Excellent communication skills with partners, customers, and internal team
- Problem solving, digital driven approach and ability in data analysis and manipulation.
- Customer oriented approach and effective communication skills
- High Teamworking ability

**Must have technical / professional qualifications**:

- Experience with innovative solutions also acquired during academic journey/stages.
- Fluency in English with B2 level or higher/ equivalent experience
- Scientific or engineering degree preferred
- 1+ years of ICT experience preferred
- experience with 5g/IoT products preferred

**Key performance indicators**:

- NPS (Net Promoter Score) from customers’ evaluation
- On Time Delivery
- Costs efficiency


  • IT Service Delivery Lead

    4 settimane fa


    Napoli, Italia LHH A tempo pieno

    For an Italian global cruise company we are looking for an IT Service Delivery Lead - Release. _ - In line with the IT Strategy of the company, the IT Service Delivery Lead is responsible for overseeing the day-to-day operations in the Release Management area, supporting the complete software delivery life cycle. He will actively work with different IT and...

  • Ils System Manager

    4 settimane fa


    Napoli, Italia Defence Tech Holding S.p.A Società Benefit A tempo pieno

    **Next - Ingegneria dei Sistemi**, azienda del **Gruppo Defence Tech**, è alla ricerca di ILS System Manager per la sede di Napoli. **Qualifiche richieste**: - Laurea in Ingegneria Informatica o Informatica o cultura equivalente. - Ottima conoscenza della lingua inglese; - Comprovata esperienza nel settore di Ingegneria Logistica; - Conoscenza di...

  • IT Project Manager CRM

    4 settimane fa


    Napoli, Italia LHH A tempo pieno

    For an Italian global cruise company we are looking for a CRM Project Manager. The CRM Project Manager will work closely with the technical stakeholders and the CRM Manager on a global transformation program with particular focus on project delivery strategy, plan, and execution, ensuring quality and time to market under time constraints. He/she will work...

  • Junior Project Manager

    4 settimane fa


    Napoli, Italia Sytex srl A tempo pieno

    Assistant project manager - Temporary March 2023 - September 2023 Place of Work: Campania region Availability to travel Sytex is looking for resources to fill the role of Assistant Project Manager with availability from middle of March 2023. The resource will join the Technical and Operational team and will report to the Operation Manager. The job will...

  • Store Manager

    4 settimane fa


    Napoli, Italia Ca.Fi. Srls A tempo pieno

    Azienda attiva nel settore del food&beverage su Napoli e Roma ricerca, per il suo punto vendita sito in Fuorigrotta (Napoli - Na): 1 Store Manager La risorsa si occuperà di: - ) svolgere l’attività operativa del punto vendita in base alle direttive aziendali; - ) gestire l’offerta commerciale del punto vendita durante i turni che ricopre; - )...


  • Napoli, Italia Msc Cruises A tempo pieno

    DISCOVER A WORLD OF OPPORTUNITIES,BECOME ONE OF OURMASTERS OF THE SEA!WELCOME " Welcome to the MSC Group Cruise Division careers website for MSC Cruises and Explora Journeys. This is where lasting relationships between ambitious jobseekers and our dynamic, industry leading brands are born.For our cruise brands, we need the best people to help us deliver...


  • Napoli, Italia Ericsson A tempo pieno

    DescriptionAbout this opportunity We are looking for a Technical Authority Expert in the Operation environment.Your role will include both technical and coordination role for Fiber delivery process in Operation environment, manage tickets, deploy software installation and help Service Delivery manager to plan activity for the project.The official language is...


  • Napoli, Italia LHH A tempo pieno

    For an Italian global cruise company we are looking for a CRM Service Manager will work closely with the technical stakeholders and the CRM Manager on a global transformation program with particular focus on managing and ensuring service level agreements within customer processes, serving as a liaison among business partners, technical resources, and project...

  • Center Manager

    4 settimane fa


    Napoli, Italia USO A tempo pieno

    **U.S. Citizenship Required** **Why join our team?** With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and...

  • Center Manager

    4 settimane fa


    Napoli, Italia USO A tempo pieno

    **U.S. Citizenship Required** **Why join our team?** With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and...

  • Responsabile Manuals

    7 giorni fa


    Napoli, Italia Culture Digitali Srl A tempo pieno

    DescrizioneJob summary Hitachi Rail is looking for an enthusiastic self-motivated O&M Manuals & Training ManagerManage a group of experienced technical writers to produce customers' operation and maintenance documentationEnsure on time provision of O&M deliverables and milestone in accordance with project schedule and budget Job seniority: associate...


  • Napoli, Italia Hitachi Rail S.p.A. A tempo pieno

    **Descrizione** **Who We Are** **Hitachi Rail** is a fully integrated, global provider of rail solutions across rolling stock, signaling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across three continents and over 13,000 employees, our mission is to contribute to society through the continuous development of...

  • Responsabile Manuals

    2 settimane fa


    Napoli, Italia Hitachi Vantara Corporation A tempo pieno

    Job summary Hitachi Rail is looking for an enthusiastic self-motivated O&M Manuals & Training ManagerManage a group of experienced technical writers to produce customers' operation and maintenance documentationEnsure on time provision of O&M deliverables and milestone in accordance with project schedule and budget Job seniority: associate...


  • Napoli, Italia Hitachi Rail S.p.A. A tempo pieno

    Location: Napoli, Campania, Italy Job ID: R0016779 Date Posted: 2023-03-21 Company Name: Hitachi Rail S.p.A. Profession (Job Category): Other Job Schedule: Full time Remote: No **Job Description**: Who We Are Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signaling, service & maintenance, digital...


  • Napoli, Italia lastminute.com A tempo pieno

    Company Description At the heart of our culture is a commitment of inclusion across race, gender, age, sexual orientation, religion, gender identity or expression and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect...

  • Project Manager ADM

    3 giorni fa


    Casalnuovo di Napoli, Italia IBM A tempo pieno

    Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of...

  • Application Developer

    2 giorni fa


    Casalnuovo di Napoli, Italia IBM A tempo pieno

    Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of...

  • Center Manager

    3 settimane fa


    Napoli, Campania, Italia USO A tempo pieno

    U.S. Citizenship Required*Why join our team?With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education...

  • Project Manager ADM

    1 settimana fa


    Casalnuovo di Napoli (NA), Italia IBM A tempo pieno

    Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of...

  • Responsabile Manuals

    2 settimane fa


    Napoli, Italia Culture Digitali Srl A tempo pieno

    Description : Hitachi Rail is looking for an enthusiastic self-motivated O&M Manuals & Training Manager who thrives in a rapidly changing environment. The successful candidate will be the person responsible to manage a group of experienced writers to produce customers' operation and maintenance documentation, arranging the training courses, ensuring the...