Deal Desk Manager

3 settimane fa

Roma, Italia ServiceNow A tempo pieno

**Company Description**:
ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

**What you get to do in this role**:

- Be the trusted advisor to the EMEA’s sales team, collaborating on pricing, product, and commercial terms for non-standard transactions
- Actively participate in deal reviews with prospects, sales teams, and management
- Serve as an escalation point and provide approvals to help move deals forward
- Cultivate internal relationships with all levels of the sales organization
- Work as a liaison between multiple groups, such as revenue, sales ops, legal, pricing, to help facilitate the deal process
- Identify and make recommendations for process improvements; assist or drive implementation
- Collaborate and share best practices across geographies/regions
- Ad hoc responsibilities as needed to support the sales & finance teams

**Qualifications**:
**To be successful in this role you have**:

- 3+ years of experience in a deal desk, finance, contracts, sales operations, or revenue role; software/SaaS experience an advantage
- Fluent English and Italian and/or Spanish
- BS or MBA Business Administration
- Understanding of revenue recognition principles and US GAAP
- A thorough understanding of the sales process and the ability to navigate and progress long, complex sales cycles
- Strong business acumen with excellent communication skills - verbal and written
- Ability to read, interpret, and draft business terms and conditions
- Strong logic and analytical abilities
- Adept at business partnering and working with cross functional teams, building meaningful business relationships along the way
- Self-motivated and able to work under pressure; dependable with deliverables and deadlines, able to multi-task
- Flexible to work extended hours during peak periods
- Occasional travel may be required

**Additional Information**:
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

**Work personas**

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.

**Required in Office**

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

**Flexible**

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

**Remote**

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.

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