Workforce Management Internship

3 settimane fa

Milano, Italia Worldline A tempo pieno

Workforce Management Internship

Milano, Italy

**This** is **Worldline**

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

**The O**pportunity**

As a **Workforce Management Intern** you will work in the CBDO Office, that is a staff team reporting directly to the Chief Business Division Officer. We are an international team of 14 colleagues, located in 6 countries. We cover a wide range of overarching topics all aimed at improving our efficiency; innovation skills and transforming and/or standardizing ways of working. We work intensively together with the Business Divisions and have over 2500 colleagues we work with on a daily basis. We function as a linking pin to Worldline group functions; liaising between group and Business Divisions.

We have many hardworking and dedicated peers that would love for you to work with them. We are committed to continuous improvement. We are always looking for new and innovative ways to improve quality, reduce costs, build excellent solutions, and grow customer happiness.

**Day-to-Day Responsibilities**
Reporting to the Workforce Manager, you will support in the preparation and management of all the Workforce Management related activities for Acquiring Processing and Acquiring&Online Global Products Business Divisions:

- Preparation of the Resource Approval Board process, relationship with the stakeholders: Acquiring Management, HR WFM, HRBP.
- Own staff sourcing process: reportig and relationship with Talent Acquisition.
- Onshore subcontractor management: reporting and relationship with WL provider Staffing MS.
- Local Offshore Officer: reporting and management of the offshore and nearshore related activities, relationship with the stakeholders: Acquiring Management, external xshore suppliers, cross-GBL subcos, Worldline Global Offshore Office.
- People Equation: Preparation of the Acquiring People Equation, monthly closing report and analysis for the BMW call with Worldline Top Management. Preparation of the budget. Close relationship with the finance controllers.
- Continuous improvement and process optimization in cooperation with WFM community.
- Ensures timely and trasparent communication for WFM related topics, providing information, guidance and direction of WFM processes and procedures.
- Represents the Acquiring organization and people when needed.

**Who Are We Looking For**

We look for big thinkers. People who can drive positive change, step up and show what’s next - people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

- You have a Bachelor Degree in Business Engineering, Management or any other relevant qualification for the role.
- You have advanced skills in English and Italian (both verbal and written).
- You have proficient skills in Microsoft Office (Excel skills needed).
- You have Strong analytical skills, able to effectively process and structure large amounts of information.
- You can communicate at all levels in the organization, both verbal and written.

**Perks & Benefits**

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

- Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.
- Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.
- Enjoy remote work (50%).
- Enjoy wide range of training through our eLearning platforms (Linkedin Learning, Percipio, Speex, Cross Knowledge).

**Shape the evolution**

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

**_

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