Desktop Support Level 1
1 mese fa
We are looking for an IT Support Technician **contract**
Skillset: Level 1 Desktop Support
Support: Dispatch Project (Ticket Based)
Start: ASAP
Duration: 1 year + extension
**Responsibilities**:
- Manage Desktop Devices (hardware, software, and connectivity) incidents through to resolution.
- Manage IMAC and desk-side support services.
- Manage hard and soft break-fix services for laptops and desktops.
- Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, including, but not limited to, patch updates, hardware replacements, with spares provided by vendor.
- Analyse Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.
- Ensure that each Desktop Device is installed with the appropriate Desktop image.
- Manage Desktop Devices (hardware and software) incidents through to resolution.
- Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
Contratto di lavoro: Part-time
Orari part-time: 15 a settimana
Stipendio: Fino a €320,00 al giorno
Orario:
- Dal lunedì al venerdì
Abilitazione/Certificazione:
- work permit (Obbligatorio)
Sede di lavoro: Un'unica sede
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