Operations Specialist
4 settimane fa
Are you detail-oriented, organized, methodic and agile? If you live in Pescara and would like to develop your career in a 500 Fortune company, this is your place
As an Operations Specialist you will perform basic operational tasks that enable C.H. Robinson to meet the transportation needs of customers and carriers. With a sharp focus on data integrity, quality and efficiency, you will perform operational task work in support of a specific customer, vertical segment or within a centralized operations center. Specific responsibilities will vary depending upon the type of assignment.
**On Your Next Adventure, You’ll**:
- With a focus on quality and efficiency, executes one or more of the following tasks in accordance with office and company policies and standard operating procedures (SOPs): creating orders, activating shipments, building loads, assigning loads, scheduling appointments, tracking and tracing shipments, invoicing, updating financials, executing non-standardized activities related to carrier payments (T-cheks), rejecting orders, cancelling orders, updating and resolving events, booking loads, bouncing loads and executing load builder profiles
- Documents events utilizing knowledge gained through SOPs and experience and, when required, follows defined escalation procedures
- Follows through on customer or carrier requests to ensure satisfaction. Escalates questions or requests when necessary
- Validates and ensures the accuracy of load data in systems according to CHR and customer standards
- Other duties or responsibilities as assigned according to the team and/or country specific requirements
**You’re a Great Fit if You Have**:
- Live in Pescara
- Have previous experience in Logistics or Road transportation
- Value a diverse and inclusive work environment
- Have excellent verbal and written English communication skills. Other EU languages will be valuable
- Are organized, methodic, multitasking and process oriented
**Why Do You Belong at C.H. Robinson?**:
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.
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