Reception & Office Management Specialist

5 mesi fa


Parma, Italia Davines Italia spa A tempo pieno

The Davines Group, founded in Parma in 1983, specializes in professional cosmetic products under the brands Davines for haircare and [ comfort zone ] for skincare. Led by Chairman Davide Bollati and CEO Anthony Molet, the Group is headquartered in Parma at the Davines Group Village, alongside which stand the Scientific Garden and EROC - European Regenerative Organic Center - a research center focusing on regenerative organic agriculture stemming from a partnership with the Rodale Institute. The Group became a B corp in 2016, and today has 8 subsidiaries, operates in 90 countries, and employs around 900 collaborators globally. Since 2019, both the Italian and US subsidiaries have been Benefit Corporations.

**Reception & Office Management Specialist**:
JOB MISSION

To provide courteous, professional, and efficient welcome to all visitors and clients who come into contact with the company; to welcome guests contributing to introducing them to the company adding therefore value to the corporate's image and reputation.

DESCRIPTION AND KEY RESPONSIBILITIES OF THE ROLE
To provide friendly and professional welcome to visitors, clients, and employees entering the building.
To answer incoming calls, directing them to the appropriate offices, or taking detailed messages accurately and courteously.
To manage bookings for meeting rooms, company cars, car rentals, and other services offered by the company.
To provide basic information about the company's services, directions, and other frequently asked questions.
To offer courteous and professional assistance to visitors, clients, and staff members, addressing inquiries, and providing information or assistance as needed to enhance the overall experience.
To sort incoming and outgoing mail, distributing it to the appropriate recipients, and managing shipments and deliveries.
To provide administrative support, such as calendar management, data entry, keeping accurate records and document preparation as needed.
To handle company tours according to internal rules and procedures and communicating effectively values and key projects.
To manage office logistics such as ordering supplies, coordinating maintenance services, and ensuring proper functioning of equipment to create a conducive and well-equipped work environment.
To serve as a central point of contact for internal and external communication, ensuring effective communication channels are in place, and conveying messages and information accurately and promptly.
To provide basic technical support for office equipment.
To identify opportunities to improve office processes and procedures, streamlining workflows, and implementing best practices to enhance efficiency and productivity.

PERSON SPECIFICATION AND REQUIREMENTS
Degree or bachelor’s Degree in business administration, office management, or a related field can be a plus.
Previous experience in an administrative role, such as administrative assistant, receptionist, or office clerk, is preferred.
Experience specifically in office management or related roles can be advantageous.
Organizational Skills and attention to detail.
Communication Skills and customer service orientation.
Problem-Solving and aptability.
Confidentiality.
**Languages**: Italian, English, French.

Availability to work on shifts and occasionally in the evening or during the weekend.

EQUAL EMPLOYMENT OPPORTUNITY

In Davines Group we celebrate diversity, and inclusiveness is a crucial pillar of our Ethical Chart.



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