Bottega Veneta Quality Customer Service Operations

3 settimane fa

Montebello Vicentino, Italia Groupe Kering A tempo pieno

Summary

**Job Description**:
About us
- Bottega Veneta - inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic._

Your Opportunity

Sarai inserito/a come Quality Customer Service Operations Support all’interno dell’area Quality Customer Service dell’Atelier di Bottega Veneta a Montebello Vicentino (VI).

How you will contribute- Gestione dell'avanzamento di commesse e ordini di lavoro relativo alle riparazioni di merce di proprietà di clienti terzi e/o negozi di Bottega Veneta.- Gestione richieste assistenza dai Regional Customer Service, Stores e Customer Care.- Supporto al team IT nello sviluppo e follow-up di progetti riguardanti l'After Sales (es: implementazione nuovo gestionale After Sales).- Supporto per la gestione del magazzino legato alle riparazioni, attraverso reportistica e analisi.

Who you are- Laurea Triennale/Magistrale in Economia/Ingegneria Gestionale o affini;- Esperienza nel ruolo di almeno 1 - 3 anni in contesti strutturati e dinamici; con particolare interesse per profili che provengano dal settore Shoes/LeatherGoods;- Buona conoscenza del Pacchetto Office (Excel, Power Point, Access)- Buona conoscenza di alcuni sistemi gestionali, nello specifico AS400 e Stealth 3000);- La reportistica Qlickview sarà considerata un plus;- Ottima conoscenza della lingua inglese parlata e scritta;- Buona capacità di pianificazione del proprio lavoro;- Attitudine al lavoro di squadra e problem solving;- Per tale ruolo non vengono richieste trasferte.

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Job Type

Regular

Start Date

2023-02-01

Schedule

Full time

Organization

Bottega Veneta Logistica

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