Partner Growth Manager

2 mesi fa

Milano, Italia Too Good To Go International A tempo pieno

At Too Good To Go, we are on a mission to inspire and empower everyone to fight food waste together. As the world’s largest food waste-fighting app, we connect stores that have unsold, surplus food with consumers like yourself, who can purchase the surplus food for a third of the price, while saving it from being thrown away. Being part of the team at Too Good To Go means having the unique opportunity to work in a social impact company (and certified B Corp) with a strong team culture; where learning together is encouraged and successes are celebrated together.

**Your mission**

Reporting to the Partner Management Team Lead in Italy, you are the main contact for our partner stores and work closely with them resolving issues and improving performance. You will focus on partner relationships and retention and, ultimately, inspire them towards a more sustainable behaviour to help us grow our mission.

**Your role**
- You build strong working relationships with partners, understand their priorities and needs, and proactively identify opportunities for new business.
- You follow our KPIs closely in order to set up proactive processes to ensure our partners have a high retention rate, offer great customer experiences and optimize the number of meals saved.
- You encourage, inspire and empower our partners towards more sustainable behaviour.
- You are our best ambassador by embodying the philosophy and tone of our brand.
- You collaborate closely with other teams to spot challenges early on and enhance efficiency.

**Requirements**:

- You have experience in Sales, Account Management or Customer Service.
- You are fully proficient in Italian and in English.
- You genuinely love interacting with people, build lasting relationships with our partners, and calmly handle any daily challenges with a positive mindset
- You’re a first-class and inspiring communicator and are able to draw on those skills to set the bar high
- You are highly empathetic and emotionally intelligent, and at the same time, you know how to challenge people.
- You have great attention to detail and problem-solving abilities, working well both independently and within small teams
- You like to look at data to gain insights and make recommendations.
- Working somewhere where you can have a social and environmental impact is one of your absolute dreams. Sustainability is a great passion of yours and something that shines through in your professional and personal experiences.

**Our Values**:

- We fight together: food waste is a big beast to fight. We can do it if we fight together as Waste Warriors with no ego. We believe in a #oneteam.
- We raise the bar: we always push for more. We work smart, smash barriers and elevate one another.
- We keep it simple: our ambitions are bold but our solutions are simple.
- We build a legacy: we’re proud of the change we’re driving.
- We care: we always look out for each other. Caring is also about the way we do business. We do the right thing.

**What we offer**
- A rare opportunity to work in a social impact company (and certified B Corporation) where you get to wake up every day knowing you’re achieving positive change.
- The experience of being part of an international company with 1200+ enthusiastic and highly talented teammates across 17 countries - always ready to share knowledge and support
- Strong personal as well as professional development in a thriving, high-growth scale-up environment.
- An open company culture where you have the independence and room to unleash your creativity.
- A strong team culture where successes are celebrated together.

**Interested in applying?

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