Technical Specialist
3 settimane fa
Evosolution Srl Agenzia per il Lavoro, Filiale di Milano, seleziona per importante cliente nel settore ELDOM:
TECHNICAL SPECIALIST
Il ruolo comprende le seguenti attività:
- Supporto tecnico alle attività del Call Center per la gestione della problematica con l’end user;
- Valutazione/autorizzazione delle richieste di sostituzione prodotto inbound dalla rete di assistenza;
- Consultazione e utilizzo della documentazione técnica su sistemi informatici aziendali (esplosi, schemi elettrici, liste parti di ricambio);
- Interfaccia diretta con il main supplier per il recupero di informazioni tecniche;
- Coordinamento con il team interno per la gestione delle attività correlate al service.
Si richiedono le seguenti competenze:
- Background tecnico preferibilmente nel settore eldom, con focus sul servizio di assistenza;
- Dimestichezza nell’impiego di App per dispositivi mobile;
- Conoscenza del pacchetto Office, in particolare Excel;
- Ottime capacità espositive e relazionali;
- Organizzazione del proprio lavoro in autonomia e nel rispetto delle scadenze;
- Capacità di lavoro per obiettivi.
Trattamento economico: CCNL Commercio - Inquadramento: 2°/3° livello
Orario: Full-Time: 9.00-18.00
Luogo di Lavoro: Pogliano Milanese
**Orario di lavoro**:
Full time
**Contratto di lavoro**:
Tempo determinato
**Esperienza**:
Nessuna
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