Night Manager

2 mesi fa

Roma, Italia Marriott International, Inc A tempo pieno

**Additional Information**night shifts: 23.00-07.30.
**Job Number**24199421
**Job Category**Rooms & Guest Services Operations
**Location**Bulgari Hotel Roma, Piazza Augusto Imperatore 10, Rome, Rome, Italy, 186
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Management

**JOB SUMMARY**

Serves as the property Manager on Duty and directs all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 5 years experience in the guest services, front desk, housekeeping, or related professional area.

OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in the guest services, front desk, housekeeping, or related professional area.

**CORE WORK ACTIVITIES**

**Monitoring Property Operations**
- Monitors and ensures compliance with all Guidelines to Operations.
- Ensures supervisors maintain adequate levels of department supplies.
- Ensures all employees are in proper uniform and are properly groomed (grooming standards in employee handbook).
- Ensures employees are working in a safe environment.
- Manages all period-end inventories.
- Directs, monitors, and assists all overnight staff.
- Ensures guest tracking scores and employee opinion survey goals are achieved.

**Supporting Profitability and Revenue Goals**
- Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
- Assists in the response and resolution of all guest issues received directly from guests or from Guest Relations.
- Assists accounts receivable clerk in all aspects of job and in keeping all invoices due below 60 days.
- Monitors that the supervisor is researching/processing all chargebacks and rebates on a timely basis.
- Administers plans and actions to keep chargebacks and rebates to a minimum.
- Ensures all employees are adhering to proper cash handling procedures and monitors overage/shortages.
- Manages employee hours.
- Works with the leadership team of the property to identify and implement action plans to prevent the reoccurrence of guest issues.

**Managing and Conducting Human Resources Activities**
- Promotes participation in property safety-related programs.
- Monitors employee attendance and records absences/tardiness.
- Promotes teamwork and employee morale.
- Ensures all employees are trained on specific aspects of their job and are aware of all resources to assist them in problem solving.
- Keeps employees informed regarding new operational procedures, standards, or programs.
- Ensures all employees have complete knowledge of emergency procedures.
- Ensures constant communication takes place between employees, supervisors and management.
- Provides orientation for new employees and ensuring all information is entered into computer.
- Helps direct supervisors to achieve their own development goals.
- Encourages employee relations through gifts, parties, outings.
- Creates incentives that will promote better service and profit for the property.
- Assists operations manager in processing employee payroll weekly.
- Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
- Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Night Manager

    3 giorni fa

    Roma, Italia Baglioni Hotels S.p.A. A tempo pieno

    Per il nostro **Baglioni Hotel Regina di Roma**, situato nel cuore di via Veneto, ricerchiamo una Risorsa da inserire come Night Manager Lavorando a contatto con i Responsabili di reparto e la Direzione, il Night Manager avrà la responsabilità di gestire il turno di notte, le operazioni di Guest Service e le attività di Front Office, seguendo le...

  • Night Manager

    3 settimane fa

    Roma, Italia Marriott International, Inc A tempo pieno

    **Additional Information** **Job Number**24210870 **Job Category**Rooms & Guest Services Operations **Location**W Rome, 26/36 Via Liguria, Rome, Italy, Italy, 187 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** W Rome is casting for a Night Manager on duty to join the first W Hotel in Italy. Reporting to the...

  • Night Manager

    4 giorni fa

    Roma, Italia Rocco Forte Hotels A tempo pieno

    Inspired by the era of the Grand Tour, the Hotel De La Ville elegantly marries 18th-century architecture with contemporary luxury and unparalleled service. The interior, a collaboration between Olga Polizzi and renowned architect Tommaso Ziffer, entwines traditional design elements with state-of-the-art technology to stunning effect. The vibrant restaurants...

  • Night Manager baglioni Hotel Regina

    3 giorni fa

    Roma, Italia Baglioni Hotels SpA A tempo pieno

    Per il nostro **Baglioni Hotel Regina di Roma**, situato nel cuore di via Veneto, ricerchiamo una Risorsa da inserire come Night Manager Lavorando a contatto con i Responsabili di reparto e la Direzione, il Night Manager avrà la responsabilità di gestire il turno di notte, le operazioni di Guest Service e le attività di Front Office, seguendo le...

  • Luxury Hotel Night Manager in Rome

    2 settimane fa

    Roma, Lazio, Italia Employerland A tempo pieno

    About EmployerlandEmployerland is a leading luxury hospitality group, committed to providing exceptional guest experiences. With a rich history dating back to 1883, our brand has evolved into a pinnacle of ultra-luxury hospitality within the Accor Group.Orient Express La Minerva, RomeIn 2024, we will unveil the first Orient Express hotel in Rome, Minerva....

  • Night Manager

    2 mesi fa

    Roma, Italia Marriott International, Inc A tempo pieno

    **Additional Information**night shifts: 23.00-07.30. **Job Number**24199421 **Job Category**Rooms & Guest Services Operations **Location**Bulgari Hotel Roma, Piazza Augusto Imperatore 10, Rome, Rome, Italy, 186 **Schedule**Full Time **Located Remotely?**N **Position Type** Management - แมริออท...

  • Night Manager Hotel 5

    2 mesi fa

    Roma, Italia Gestioni alberghiere A tempo pieno

    Per hotel 5* al centro di Roma siamo alla ricerca di un **Night Manager**, che opererà con i seguenti compiti principali: - Sorvegliare gli ingressi e le uscite; - Controllare e chiudere la contabilità giornaliera; - Late check-in e check-out; - Gestire le prenotazioni, le attività d'informazione e promozionali; - Rilevare la customer...

  • Night Supervisor

    1 settimana fa

    Roma, Italia CARDO ROMA, AUTOGRAPH COLLECTION A tempo pieno

    Job title: Night Supervisor Reports directly to: Front Office Manager Direct Reports: Front Office Department Overall Job Purpose Night Supervisor will supervise team and all property operations during the night shift. You will be an ambassador for Cardo Roma, while representing property management in resolving any guest or property related situations and...

  • Night Manager

    3 mesi fa

    Roma, Italia art’otel A tempo pieno

    **Department**: Front Office **Job Level**:Management **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ12147 **Date Posted**:17 October If you know **art’otel**, you know we like to do things differently. Our guests come to us for something that goes beyond their usual hotel expectations, so we’re looking for an amazing **Night...

  • Night Manager

    2 mesi fa

    Roma, Italia art'otel Rome Piazza Sallustio A tempo pieno 750 €

    If you know art’otel, you know we like to do things differently. Our guests come to us for something that goes beyond their usual hotel expectations, so we’re looking for an amazing Night Manager to run all night front office operations. Your approach to the job will be inspired by your authentic style and self – always ready with care and attention,...

  • Night Auditor

    6 mesi fa

    Roma, Italia GH A tempo pieno

    Importante gruppo alberghiero, con sedi in tutta Italia, ricerca per Hotel 4 stelle nel centro di Roma un night auditor. La risorsa ricercata svolgerà le seguenti attività: - Accoglienza della clientela; - Check in e check out; - Gestione prenotazioni, arrivi e disbrigo delle pratiche per le partenze; - Attività di annotazione dei dati del cliente,...

  • Night Manager

    1 mese fa

    Roma, Italia Marriott International, Inc A tempo pieno

    **Additional Information**night shifts: 23.00-07.30. **Job Number**24199421 **Job Category**Rooms & Guest Services Operations **Location**Bulgari Hotel Roma, Piazza Augusto Imperatore 10, Rome, Rome, Italy, 186 **Schedule**Full Time **Located Remotely?**N **Position Type** Management - Marriott International, fırsat eşitliği sunan bir işverendir....

  • Night Manager

    1 mese fa

    Roma, Italia Marriott International, Inc A tempo pieno

    **Additional Information**night shifts: 23.00-07.30. **Job Number**24199421 **Job Category**Rooms & Guest Services Operations **Location**Bulgari Hotel Roma, Piazza Augusto Imperatore 10, Rome, Rome, Italy, 186 **Schedule**Full Time **Located Remotely?**N **Position Type** Management - A Marriott International é uma empresa que oferece oportunidades iguais...

  • Night supervisor

    1 settimana fa

    Roma, Italia CARDO ROMA, AUTOGRAPH COLLECTION A tempo pieno

    Job title: Night Supervisor Reports directly to: Front Office Manager Direct Reports: Front Office Department Overall Job Purpose Night Supervisor will supervise team and all property operations during the night shift. You will be an ambassador for Cardo Roma, while representing property management in resolving any guest or property related situations and...

  • Night supervisor

    1 settimana fa

    Roma, Italia CARDO ROMA, AUTOGRAPH COLLECTION A tempo pieno

    Job title: Night Supervisor Reports directly to: Front Office Manager Direct Reports: Front Office Department Overall Job Purpose Night Supervisor will supervise team and all property operations during the night shift. You will be an ambassador for Cardo Roma, while representing property management in resolving any guest or property related situations and...

  • Night Auditor

    3 mesi fa

    Roma, Italia GH A tempo pieno

    Importante gruppo alberghiero, con sedi in tutta Italia, ricerca per Hotel 4 stelle nel centro di Roma un night auditor. La risorsa ricercata svolgerà le seguenti attività: - Accoglienza della clientela; - Check in e check out; - Gestione prenotazioni, arrivi e disbrigo delle pratiche per le partenze; - Attività di annotazione dei dati del cliente,...

  • Night Manager

    2 mesi fa

    Roma, Italia Marriott International, Inc A tempo pieno

    **Additional Information**night shifts: 23.00-07.30. **Job Number**24199421 **Job Category**Rooms & Guest Services Operations **Location**Bulgari Hotel Roma, Piazza Augusto Imperatore 10, Rome, Rome, Italy, 186 **Schedule**Full Time **Located Remotely?**N **Position Type** Management - Marriott International es un empleador que ofrece igualdad de...

  • Night Manager

    1 mese fa

    Roma, Italia Marriott International, Inc A tempo pieno

    **Additional Information**night shifts: 23.00-07.30. **Job Number**24199421 **Job Category**Rooms & Guest Services Operations **Location**Bulgari Hotel Roma, Piazza Augusto Imperatore 10, Rome, Rome, Italy, 186 **Schedule**Full Time **Located Remotely?**N **Position Type** Management - Marriott tritt als Arbeitgeber für Chancengleichheit ein. Wir engagieren...

  • Night Auditor

    4 mesi fa

    Roma, Italia Mama Shelter A tempo pieno

    **Company Description** MAMA? In mama crediamo che il che il nostro personale sia la nostra principale risorsa, qualunque sia il suo ruolo. Noi siamo la gang della felicità che ha come missione rendere indimenticabile l’esperienza dei nostri clienti. Nei nostri Hotel Mama, ognuno più originale dell’altro, come anche i talenti che reclutiamo, contiamo...

  • Night Auditor

    1 giorno fa

    Roma, Italia H.N.H. Hospitality A tempo pieno

    Il Gruppo HNH Hospitality ricerca per l'hotel Double Tree by Hilton Roma Monti, un/a Night Auditor. La figura, a diretto riporto del Front Office Manager, si occuperà di: - Check in & Check out - Verifica e invio dei dati degli ospiti - Gestione del centralino telefonico - Controllo e chiusura contabile giornaliera - Preparazione della reportistica...