Stock Operations Manager
4 settimane fa
**19.11.2023**
Stock Operations Manager - Boutique Roma
Contract type: Regular position
Country/Region: Italy
City: Roma
Job: Sales Development & Retail Support
Experience: Minimum 6 years
Company: Hermès Italie
***
General Role
The Stock Operations Manager ensures an optimal management of the store stocks in order to enable sales teams to offer the best service to customers, supervising the stock operations and being a strong support and partner to the sales team, he/she is responsible for all physical and the corporate software product flows and ensures that the store stock is constantly accurate and well-organized, in strict respect of the Group procedures.
Main responsibilities
**Management and coordination**
**Team and Trasversal management**
- Manage the stock controller and organize the day-to-day work;
- Set objectives and do the appraisal for the year and provide regular feedbacks;
- Train, coach and develop;
- Liaise with the Store Manager (ex : stock take organization / stock controls), Sales &; Service Manager (ex: rotas), Sales Team whenever relevant;
- Liaise with corporate: be the entry point at store level for all questions and issues related to the stock (Customer Service, Logistics at central level, Internal Control, Product Offer at local level);
- Assign corrective actions to store team members in case of stock-related issue;
- Contribute actively to team meetings organized by Store Manager and during morning briefing to report on operational issues and stock-related KPIs.
**Stock Operations Management and Control**
**Day-to-day operations and controls for a perfect stock accuracy**
- Manage, supervise and support the team on processing all incoming and outbound product flows, while ensuring perfect synchronization between physical and system-based flows (receiving, transfers and shipments, returns etc.);
- Monitor and organize /perform the cancellation and reintegration into available stock of expired reservations;
- Supervise Follow-up and correct negative stocks;
- Manage detective / shop soiled products.
**Stock takes & cycle counts**
- Plan and ensure an appropriate preparation of stock takes and cycle counts;
- Contribute to scanning and investigations;
- Produce the final report for Finance department;
- Propose actions to improve future stock takes results (methods, tool, training ) and reduce shrinkage.
**Maintenance & Security**
- Monitor and Organize the boutique day-to-day maintenance (lighting, cleaning, access, security) in order to ensure timely interventions and quality controls;
- Manage external security agents, in coordination with the Store Manager.
**Continuous process improvement and performance follow-up**
**Define and implement an optimized organization of storage**
- Define, implement and communicate storage best practices and processes in line with the business needs and internal rules (storage by process, area, signage);
- Proactively perform adjustments whenever necessary to adapt to changing needs (for example challenge storage set-up).
**Stock-related procedures**
- Be the store’s key user and trainer on stock-related processes: train new comers on processes & tools, communicate on any evolution (new features and/or procedures), support the team on any issue;
- Raise alerts if needed and propose action plan / corrective actions to optimize flows, simplify day-to-day operations and facilitate the work of store team.
**Replenishment flows**
- Liaise with your Store Manager to pull the right products;
- Manage replenishment processes, in coordination with the Store Manager, through analyzing stock levels, future/pending deliveries and sales;
- Help store management to monitor overall stock and prepare purchase (for instance, by keeping track of possible shortages on highly requested products)
Profile
- University Degree, preferably with a analytical focus;
- Previous experience of at least 5 years in a Stock and Managerial position, preferably in the Retail environment
- Very organized, rigorous and reliable, proactive and able to organize the work of the team and to anticipate
- Management and communication skills / leadership, ability to work with sales teams and liaise with corporate
- Service-oriented, proactive to propose improvements and support other team members
- Proficient with Excel / IT tools
- Fluent in both English and Italian (French will be considered a plus)
About the Hermès Group
Hermès was born in Paris in 1837 as a laboratory of harnesses and saddles for horses: since then, six generations of artisans have explored new crafts, animated by a creative impulse, combined with beautiful and processed with care material.
Today Hermès is an international group committed to innovation in a subtle harmony between past, present and future. It is a company founded on high standard values of dedication to excellence and authenticity of its objects. An independent family house that pursues its French artisan tradition: Herm
-
Operations Manager
4 settimane fa
Roma, Italia iziwork A tempo pienoIziwork è un’agenzia digitale per il lavoro che ti semplificherà la vita. Candidati in pochi click e per ogni evenienza avrai la possibilità di contattare il nostro servizio clienti. **Descrizione posizione**: Siamo alla ricerca di una figura OPERATIONS SPECIALIST per azienda del settore della Micromobilità Elettrica in continua espansione. Le...
-
Operations Manager
4 settimane fa
Roma, Italia iziwork A tempo pienoIziwork è un’agenzia digitale per il lavoro che ti semplificherà la vita. Candidati in pochi click e per ogni evenienza avrai la possibilità di contattare il nostro servizio clienti. **Descrizione posizione**: Siamo alla ricerca di una figura OPERATIONS SPECIALIST per azienda del settore della Micromobilità Elettrica in continua espansione. Le...
-
Store Operations Manager
4 settimane fa
Roma, Italia Kering SA A tempo pienoSummary Job Family Group Description - Sales / Omni-Channel: Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management. Job Family Description -Retail Operations: Supports the sales process – puts displays in place, keeps stock level inventory, payment...
-
Roma, Italia Kering A tempo pienoKERING OPERATIONS Worldwide Ecommerce Operations Project Manager KERING OPERATIONS Worldwide Ecommerce Operations Project Manager About usKering Group Operations is the Kering Group division that provides the smartest solutions for our cross-brands services. In particular, the Supply Chain and Logistics function services lie at the heart of our customers’...
-
IT Operations Manager
1 mese fa
Roma, Italia AXA A tempo pienoAxa Partners Italy is looking for an IT Operations Manager. Contract type: permanent Location: Rome - Zona Tiburtina Within the IT organization of AXA Partners, the IT Operations Manager leads a team of IT professionals who plans, strategizes and manages the core Infrastructure and workplace services. Provide technology engineering vision, enable...
-
IT Operations Manager
1 mese fa
Roma, Italia AXA Partners A tempo pienoAxa Partners Italy is looking for an IT Operations Manager. Contract type: permanent Location: Rome - Zona Tiburtina Within the IT organization of AXA Partners, the IT Operations Manager leads a team of IT professionals who plans, strategizes and manages the core Infrastructure and workplace services. Provide technology engineering vision, enable...
-
IT Operations Manager
5 giorni fa
Roma, Italia AXA Assistance Deutschland GmbH A tempo pienoAxa Partners Italy is looking for an IT Operations Manager. Contract type: permanent Location: Rome- Zona Tiburtina Within the IT organization of AXA Partners, the IT Operations Manager leads a team of IT professionals who plans, strategizes and manages the core Infrastructure and workplace services. Provide technology engineering vision, enable innovation...
-
Demand and Planning Manager
1 mese fa
Roma, Italia British American Tobacco A tempo pieno. **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT ITALY** **IS LOOKING FOR A Demand and Planning Manager** **SENIORITY LEVEL**:Experienced **FUNCTION**:...
-
SCM Sales
1 settimana fa
Roma, Italia Hitachi Vantara Corporation A tempo pienoDescription For our Supply Chain Management team, is critical to have in place the correct and full information’s regarding supply demand for the upcoming years. The growth Hitachi Energy is facing and a Supply driven Market with, in some cases, lack of capacity requires a very well and detailed Sales & Operations Planning to be established across...
-
IT Operations Manager
5 giorni fa
Roma, Italia AXA Assistance Deutschland GmbH A tempo pienoAxa Partners Italy is looking for an IT Operations Manager. Contract type: permanent Location: Rome- Zona Tiburtina Within the IT organization of AXA Partners, the IT Operations Manager leads a team of IT professionals who plans, strategizes and manages the core Infrastructure and workplace services. Provide technology engineering vision, enable...
-
Ground Operations Airport Supervisor Support
7 giorni fa
Roma, Italia ManpowerGroup A tempo pienoAzienda: compagnia aerea low cost Descrizione: **For a low cost air company, MANPOWER Business Professional hirng 1 Ground Operations Airport Supervisor** **(Fiumicino based)** **Purpose of the position**: The Ground Operations Supervisor is supporting and supervising all aspects of the safe, cost-effective and punctual running of operations in the region...
-
IT Operations Manager
4 settimane fa
Roma, Italia AXA Group A tempo pienoAxa Partners Italy is looking for an IT Operations Manager.Contract type: permanentLocation: Rome- Zona TiburtinaWithin the IT organization of AXA Partners, the IT Operations Manager leads a team of IT professionals who plans, strategizes and manages the core Infrastructure and workplace services.Provide technology engineering vision, enable innovation and...
-
Stock Supervisor Victoria's Secret Roma Termini
4 settimane fa
Roma, Italia Percassi A tempo pienoPer il nostro Store di Victoria’s Secret presso la Stazione Termini a Roma stiamo selezionando una figura da assumere per il ruolo di Magazziniere. Il Magazziniere è responsabile della gestione del magazzino e del processo di allestimento e riassortimento del negozio al fine di migliorare la gestione commerciale del punto vendita. La disponibilità...
-
IT Operations Manager
2 settimane fa
Roma, Lazio, Italia AXA Partners A tempo pienoAxa Partners Italy is looking for an IT Operations Manager.Contract type: permanentLocation: Rome- Zona TiburtinaWithin the IT organization of AXA Partners, the IT Operations Manager leads a team of IT professionals who plans, strategizes and manages the core Infrastructure and workplace services.Provide technology engineering vision, enable innovation and...
-
Operations Manager India
1 mese fa
Roma, Italia Antal International Network A tempo pienoDescrizione dell'Azienda: Il nostro cliente è un'azienda Italiana parte di una joint venture che unisce competenze italiane e indiane nel settore dell'ingegneria, specializzata nella produzione di sistemi di saldatura acon un focus specifico sul mondo automotive. La nostra azienda cleinte è operativa in Italia da 50 anni e in India da oltre un decennio, lo...
-
Operations Excellence Manager
1 mese fa
Roma, Italia Kenvue A tempo pieno**Operations Excellence Manager**-2307004652W Description Kenvue, part of the Johnson & Johnson Family of Companies (Kenvue), is currently recruiting for: Operation Excellence Manager **The Operation Excellence Manager is responsible to drive cost improvement and process excellence by leading Smart Manufacturing agenda and Lean Operation management...
-
Operations Training Manager
4 settimane fa
Roma, Italia Dekra A tempo pienoRuolo- Operations Training Manager- Area- Coach- N° Posizioni- 1- Sede di lavoro- Roma- Tipo di contratto- Indeterminato- Principali ResponsabilitàDEKRA è alla ricerca di un Responsabile della Business Line Training & Education, ovvero il centro di eccellenza DEKRA per la formazione professionale e manageriale, che supporta i Clienti nell’identificare...
-
Tobacco Operation Manager
1 mese fa
Roma, Italia Human Value A tempo pienoPer **Logista Italia** stiamo ricercando un/a **_Tobacco Operations Manager_** per l’Hub di Anagni (Frosinone). - Logista _è il principale distributore di prossimità nel Sud Europa. Serve oltre 200.000 punti vendita in Spagna, Francia, Italia, Portogallo, Polonia e Paesi Bassi. Fornisce il migliore e il più rapido accesso al mercato grazie ad un’ampia...
-
Customer and Operations Manager
7 giorni fa
Roma, Italia ABBVIE A tempo pieno**Stakeholders**: Internal: COE Treasury, AFS and BPO, Commercial divisions, Key Account Managers, Customer Service, SAP support team, Legal; Marketing, QA, Regulatory, External: customers (public and private sector), International Department IBM BPO, distribution centers, logistic suppliers **Main responsabilities** - Monitoring order entry, customer...
-
Network Operations Manager
1 mese fa
Roma, Italia Acea Group A tempo pieno**Network Operations Manager** **CHI SIAMO** Acea è una Multiutilities che ha come Mission quella di migliorare ogni giorno la vita dei cittadini offrendo servizi essenziali di alta qualità per la vita quotidiana delle persone - acqua, energia, illuminazione e trattamento rifiuti. **COSA FARAI** Nell’ambito della Funzione Digital & IT, la risorsa...
