Contract Logistics Customer Service Specialist

7 mesi fa


Pavia, Italia Kuehne+Nagel A tempo pieno

We are hiring We are looking for a Contract Logistics Customer Service Specialist for our Siziano Office.
** Your Role **:The customer service will have to ensure the efficiency of the order fulfillment process and the logistics management of goods with a view to achieve the highest level of customer satisfaction.
** Your Responsibilities**:

- management of receipt / preparation orders and direct supervision of the activities of the pharmaceutical logistics center
- use of the internal WMS for routine activities
- management of complaints and disputes with in-depth analysis and definition of improvement actions
- operate in compliance with the directives received, the approved plans, company and group policies and procedures
- ensure the regularity, quality and timing of the activities necessary to carry out the fulfillment of orders and the delivery of goods

**Your Skills and Experiences**:

- Master's or Bachelors degree
- Experience in multi-customer logistics in the pharmaceutical sector
- Excellent use of Excel and data analysis
- Advanced English level
- Driving license and own car
- Request for time flexibility during the induction period

**About Kuehne+Nagel***

With over 79.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.

CONTACT

Melania Montella

0039 335 72 39 608



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